Managed Firewall Essential Support
Zent Networks Managed Firewall Essential Support provides 24x7 monitoring and expert threat response for your business network, ensuring continuous protection against evolving cyber threats.
- Access to: 24x7x365 expert security operations center monitoring and incident response.
- Coverage for: Proactive threat detection, automated response, and regular security audits for your firewall infrastructure.
- Protection against: Advanced persistent threats, malware, unauthorized access, and potential network breaches.
- Entitlement to: Timely firmware updates, configuration management, and escalation to vendor TAC when needed.
Product Overview
Product Overview
Zent Networks Managed Firewall Essential Support offers continuous, 24x7 monitoring and management of your business's firewall devices. This service includes proactive threat detection, rapid incident response, and regular security audits to maintain a strong security posture.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need enterprise-grade security without the overhead of managing it in-house. It integrates directly into your existing network infrastructure, providing a critical layer of defense.
- 24x7x365 SOC Monitoring: Dedicated security analysts watch your firewall around the clock.
- Threat Detection & Response: Automated and expert-driven identification and containment of security incidents.
- Device Management: Proactive maintenance, patching, and configuration management of your firewall.
- Bi-Annual Security Audits: Comprehensive reviews to identify vulnerabilities and ensure optimal security settings.
- Vendor Agnostic Support: Expertise across leading firewall platforms like Fortinet, Palo Alto, and Cisco.
Secure your business network with expert, always-on firewall management designed for the operational needs of SMB and mid-market organizations.
What's Covered
Continuous Network Perimeter Security
Access to 24x7x365 expert security operations center monitoring and incident response. Coverage for proactive threat detection, automated response, and regular security audits for your firewall infrastructure.
Businesses with critical network infrastructure, Organizations requiring constant threat vigilance, Companies with remote or hybrid workforces, Environments with sensitive data.
Protection Against Evolving Cyber Threats
Protection against advanced persistent threats, malware, unauthorized access, and potential network breaches. Entitlement to timely firmware updates, configuration management, and escalation to vendor TAC when needed.
Firms handling confidential client information, Companies subject to regulatory compliance, Businesses operating in high-risk threat landscapes, Organizations with limited internal security resources.
Expert Firewall Device Management
Coverage for proactive threat detection, automated response, and regular security audits for your firewall infrastructure. Access to 24x7x365 expert security operations center monitoring and incident response.
Organizations deploying leading firewall vendors, Businesses seeking optimized firewall performance, Teams needing consistent security policy enforcement, Companies aiming to reduce alert fatigue.
Proactive Security Audits and Compliance
Entitlement to timely firmware updates, configuration management, and escalation to vendor TAC when needed. Protection against advanced persistent threats, malware, unauthorized access, and potential network breaches.
Businesses needing to demonstrate security due diligence, Companies preparing for compliance audits, Environments requiring documented security best practices, Firms looking to validate security posture.
Key Features
24x7x365 SOC Monitoring
Ensures immediate detection and response to security threats, minimizing potential damage and downtime.
Automated Threat Response
Rapidly contains and neutralizes threats, reducing the attack surface and protecting critical business assets.
Bi-Annual Security Audits
Identifies and remediates vulnerabilities, ensuring your firewall configuration remains optimized and secure.
Vendor TAC Escalation
Provides direct access to hardware and software vendor support for complex issues, ensuring swift resolution.
Proactive Patching and Updates
Keeps your firewall firmware up-to-date, protecting against known exploits and enhancing overall security.
Industry Applications
Finance & Insurance
This sector requires stringent security measures to protect sensitive financial data and maintain customer trust, making continuous firewall monitoring and rapid threat response essential.
Healthcare & Life Sciences
Protecting patient health information (PHI) is paramount, necessitating robust security controls and compliance with HIPAA regulations, which managed firewalls help enforce.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, demanding strong perimeter security to prevent breaches and maintain client privilege.
Retail & Hospitality
These businesses process significant volumes of customer data and payment information, making them targets for cyberattacks and requiring constant vigilance to protect against fraud and breaches.
Frequently Asked Questions
What firewall brands does Zent Networks support?
Zent Networks supports leading firewall vendors including Fortinet, Palo Alto Networks, and Cisco Firepower/Meraki. Our expertise is vendor-agnostic, allowing us to manage the security devices that best fit your environment.
What happens if a security incident is detected?
Upon detection of a security incident, our 24x7 SOC team will initiate automated containment procedures and immediately begin expert threat hunting. We will then notify your team and work towards swift resolution.
How often are security audits performed?
Bi-annual security audits are included as part of the Managed Firewall Essential Support service. These audits provide a comprehensive review of your firewall's configuration and security posture.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.