Managed Firewall Service
Zent Networks' Managed Firewall Service provides 24x7 monitoring and threat response to ensure your business network remains secure and protected against evolving cyber threats.
- 24x7 Monitoring: Continuous surveillance of your firewall to detect and alert on suspicious activity.
- Threat Response: Immediate action taken by expert security analysts to contain and mitigate security incidents.
- Device Management: Proactive configuration, patching, and optimization of your firewall hardware and software.
- Security Audits: Bi-annual reviews to assess firewall effectiveness and identify potential security gaps.
Product Overview
Product Overview
Zent Networks' Managed Firewall Service offers continuous, expert oversight of your network perimeter security. This service includes 24x7 monitoring, rapid threat response, proactive device management, and regular security audits for leading firewall vendors.
This service is designed for IT Managers and IT Professionals in SMB and mid-market companies who need enterprise-grade security without the overhead of managing complex firewall systems themselves. It integrates directly into your existing network infrastructure to provide a critical layer of defense.
- 24x7x365 Security Operations: Dedicated security analysts monitor your firewall around the clock.
- Proactive Threat Mitigation: Rapid identification and containment of security threats before they impact your business.
- Vendor Expertise: Management and optimization for Fortinet, Palo Alto, Cisco Firepower, and Meraki firewalls.
- Compliance Support: Regular audits help maintain security posture for regulatory requirements.
- Reduced Operational Burden: Frees up internal IT staff from day-to-day firewall management tasks.
Ensure your business network is protected by expert security professionals with Zent Networks' Managed Firewall Service, offering peace of mind and robust defense.
What's Covered
Continuous Network Perimeter Security
Access to 24x7 monitoring and expert analysis of firewall logs and traffic. Coverage for immediate threat detection and initial containment actions to prevent unauthorized access.
businesses with critical data, organizations requiring high availability, companies with remote employees, regulated industries, businesses with cloud dependencies
Proactive Device Health and Performance
Coverage for proactive firewall device management, including configuration backups, firmware updates, and performance tuning. Entitlement to regular security audits to ensure optimal security posture and compliance.
companies with distributed networks, organizations relying on secure VPN connections, businesses with multiple internet circuits, teams managing complex security policies
Rapid Incident Response and Mitigation
Protection against security incidents with expert-led threat response and remediation. Support for timely escalation and resolution of security events to minimize business disruption.
businesses facing advanced persistent threats, organizations with strict uptime requirements, companies operating in high-risk threat landscapes, environments with sensitive customer data
Expert Firewall Configuration and Optimization
Entitlement to expert configuration and optimization of firewall policies, VPN tunnels, and security features. Access to bi-annual security audits to identify and address potential vulnerabilities.
organizations migrating to new firewall platforms, businesses implementing Zero Trust principles, companies needing to meet specific compliance mandates, IT departments seeking specialized security skills
Key Features
24x7x365 Monitoring
Ensures constant vigilance over your network perimeter, detecting threats as they emerge.
Expert Threat Response
Provides immediate action to contain and mitigate security incidents, reducing potential damage.
Proactive Device Management
Keeps your firewall hardware and software up-to-date and performing optimally.
Vendor-Specific Expertise
Leverages deep knowledge of Fortinet, Palo Alto, Cisco Firepower, and Meraki for effective security.
Bi-Annual Security Audits
Regularly assesses your firewall's security posture, identifying areas for improvement.
Industry Applications
Finance & Insurance
This sector requires stringent security controls and continuous monitoring to protect sensitive financial data and comply with regulations like PCI DSS and GLBA.
Healthcare & Life Sciences
Protecting patient health information (PHI) is critical, necessitating robust security measures and compliance with HIPAA regulations, which our managed firewall service supports.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, demanding advanced security to prevent data breaches and maintain client trust.
Retail & Hospitality
These businesses process significant amounts of customer payment data, requiring strong perimeter security to prevent fraud and comply with PCI DSS standards.
Frequently Asked Questions
What types of firewalls does Zent Networks manage?
Zent Networks provides managed firewall services for leading vendors including Fortinet, Palo Alto, Cisco Firepower, and Meraki. Our expertise ensures optimal security regardless of your chosen platform.
How quickly will Zent Networks respond to a security incident?
Our 24x7 SOC is dedicated to rapid threat detection and response. Specific response times and escalation procedures are detailed in your service agreement, ensuring prompt action to protect your business.
Does this service include hardware replacement?
The Managed Firewall Service focuses on the monitoring, management, and security of your firewall. Hardware replacement is typically handled under a separate support contract or warranty, which we can also provide.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.