Managed FortiGate SD-WAN
Zent Networks provides 24x7x365 managed FortiGate SD-WAN services, ensuring continuous network uptime and optimized performance for your business operations.
- 24x7x365 Monitoring: Continuous oversight of your FortiGate SD-WAN environment to detect and address issues proactively.
- ITIL Change Management: Structured processes for all network changes, minimizing disruption and ensuring compliance.
- Automated Patching: Proactive application of security patches and firmware updates by the Fortinet NOC to maintain optimal security posture.
- Incident Resolution: Swift and efficient handling of network incidents to restore connectivity and performance with minimal downtime.
Product Overview
Product Overview
This service offers 24x7x365 management of your FortiGate SD-WAN infrastructure, including configuration backups, incident resolution, and escalation to Cisco TAC when necessary. It ensures your Wide Area Network remains stable, secure, and performing optimally.
Ideal for businesses of all sizes that rely on consistent and reliable network connectivity, this service is managed by experts who understand the complexities of SD-WAN deployments. It integrates into your existing IT environment, providing enterprise-grade network management without the overhead.
- Proactive Monitoring: 24x7x365 surveillance of your FortiGate SD-WAN devices and links.
- Configuration Management: Regular backups and secure storage of your network configurations.
- Incident Response: Rapid detection, diagnosis, and resolution of network outages and performance degradations.
- Change Control: ITIL-aligned processes for implementing network changes with minimal risk.
- Vendor Escalation: Seamless escalation to Fortinet NOC for advanced support and issue resolution.
Ensure your business connectivity is always optimized and secure with Zent Networks' expert management of your FortiGate SD-WAN.
What's Covered
Ensuring Continuous Network Uptime
Organizations deploying critical business applications that require constant network availability. This service provides 24x7x365 monitoring and rapid incident resolution to minimize any disruption to operations.
businesses with remote offices, distributed workforce, cloud-dependent applications, high-availability requirements
Optimizing Network Performance
Businesses experiencing performance bottlenecks or seeking to improve application delivery across their Wide Area Network. Our managed service focuses on maintaining optimal traffic flow and ensuring applications perform as expected.
companies with VoIP, video conferencing, SaaS applications, latency-sensitive workloads
Streamlining Network Management
Teams managing complex network infrastructures who need to offload the day-to-day operational tasks. This service provides expert oversight and proactive maintenance, freeing up internal IT resources.
organizations with limited IT staff, multi-site networks, need for specialized SD-WAN expertise
Maintaining Security Posture
Businesses that need to ensure their network edge is consistently secured with up-to-date firmware and configurations. Automated patching and proactive monitoring help maintain a strong security posture.
companies with regulatory compliance needs, distributed network perimeters, focus on threat prevention
Key Features
24x7x365 Monitoring
Continuous oversight of your FortiGate SD-WAN environment to detect and address issues proactively, ensuring network stability.
ITIL Change Management
Structured processes for all network changes, minimizing disruption and ensuring compliance with best practices.
Automated Patching
Proactive application of security patches and firmware updates by the Fortinet NOC to maintain optimal security posture and performance.
Incident Resolution
Swift and efficient handling of network incidents to restore connectivity and performance with minimal downtime.
Configuration Backup
Regular backups of your network configurations ensure rapid recovery in case of device failure or misconfiguration.
Industry Applications
Finance & Insurance
This sector requires highly reliable and secure network connectivity for transaction processing and data integrity, making continuous SD-WAN management essential.
Retail & Hospitality
Businesses with multiple locations rely on stable network connections for point-of-sale systems, inventory management, and customer-facing services, benefiting from optimized SD-WAN performance.
Manufacturing & Industrial
Operations often depend on real-time data and communication across distributed sites, necessitating a robust and consistently performing SD-WAN to avoid production downtime.
Healthcare & Life Sciences
This industry demands secure and uninterrupted access to patient data and critical applications, where network reliability is paramount for patient care and operational efficiency.
Frequently Asked Questions
What is FortiGate SD-WAN?
FortiGate SD-WAN is a solution that uses software-defined networking to intelligently manage and optimize traffic across multiple network connections, improving performance and reliability for business applications.
What does 'managed service' mean for SD-WAN?
A managed service means Zent Networks takes over the day-to-day operations, monitoring, maintenance, and support of your FortiGate SD-WAN infrastructure, allowing your IT team to focus on strategic initiatives.
What happens if there is a network outage?
Our 24x7x365 NOC team will immediately detect the outage, diagnose the cause, and initiate resolution procedures, including escalation to Fortinet if necessary, to restore connectivity as quickly as possible.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.