Managed FortiGate SD-WAN
Zent Networks provides 24x7x365 managed FortiGate SD-WAN services, ensuring continuous network uptime and optimized performance for your business operations.
- 24x7x365 Monitoring: Continuous oversight of your FortiGate SD-WAN environment to detect and address issues proactively.
- ITIL Change Management: Structured processes for network changes, minimizing disruption and ensuring compliance.
- Automated Patching: Proactive application of security and feature updates by the Fortinet NOC to maintain optimal performance and security.
- Incident Resolution: Swift and efficient handling of network incidents, including escalation to Cisco TAC when necessary.
Product Overview
Product Overview
Our Managed FortiGate SD-WAN service offers comprehensive 24x7x365 management of your FortiGate devices, ensuring optimal network performance, security, and reliability. This service includes proactive monitoring, ITIL-aligned change management, and automated patching to keep your network running smoothly.
This solution is designed for SMB and mid-market companies that rely on robust network connectivity for their daily operations. It integrates seamlessly into existing IT environments, providing enterprise-grade network management without the overhead of a dedicated internal team.
- Proactive Network Management: Continuous monitoring and maintenance of your FortiGate SD-WAN infrastructure.
- Enhanced Security Posture: Automated patching and expert oversight to protect against evolving threats.
- Optimized Performance: Ensuring your network operates at peak efficiency for critical business applications.
- Reduced Operational Burden: Offload complex network management tasks to Zent Networks' expert team.
- Reliable Connectivity: Minimizing downtime through proactive issue resolution and robust change control.
Empower your business with a consistently high-performing and secure network, managed by experts, so you can focus on growth.
What's Covered
Ensuring Continuous Network Uptime
Organizations deploying critical business applications require constant network availability. This service provides 24x7x365 monitoring and rapid incident resolution to minimize any potential downtime, ensuring business continuity.
Companies with high-availability requirements, businesses reliant on cloud services, organizations with distributed workforces, businesses with strict operational uptime SLAs.
Optimizing Network Performance
Businesses migrating to or expanding their use of cloud services and remote work need an optimized network. This service ensures efficient traffic routing and performance tuning for your FortiGate SD-WAN, enhancing application responsiveness.
Companies experiencing application latency, businesses with increasing bandwidth demands, organizations adopting cloud-first strategies, teams managing hybrid work environments.
Maintaining a Strong Security Posture
Teams managing network security face evolving threats and complex configurations. This service includes automated patching and expert oversight to keep your FortiGate devices up-to-date and secure against the latest vulnerabilities.
Organizations with compliance requirements, businesses handling sensitive data, companies seeking to reduce their attack surface, IT departments focused on proactive threat mitigation.
Streamlining Network Operations
IT departments often juggle multiple responsibilities and lack specialized SD-WAN expertise. This service offloads the day-to-day management of FortiGate SD-WAN, including change control and configuration backups, reducing operational overhead.
SMBs with limited IT staff, mid-market companies seeking to augment internal teams, organizations standardizing on Fortinet infrastructure, businesses looking to improve IT efficiency.
Key Features
24x7x365 Monitoring
Proactive detection and immediate response to network issues, minimizing downtime and ensuring business continuity.
ITIL Change Management
Structured and controlled network changes reduce the risk of errors and service disruptions.
Automated Patching by Fortinet NOC
Ensures devices are always running the latest secure firmware, protecting against known vulnerabilities without manual intervention.
Configuration Backup
Protects against data loss and allows for rapid recovery in case of device failure or misconfiguration.
Incident Resolution & Escalation
Swift troubleshooting and resolution of network problems, with seamless escalation to Cisco TAC when required for complex issues.
Industry Applications
Finance & Insurance
This sector demands high network availability and robust security to protect sensitive financial data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare organizations require secure, reliable network connectivity to manage patient data (HIPAA compliance) and critical medical systems, where downtime can have severe consequences.
Retail & Hospitality
These industries rely on stable networks for point-of-sale systems, inventory management, and customer-facing services, making network uptime and performance crucial for daily operations.
Manufacturing & Industrial
Continuous operation is key in manufacturing. Reliable SD-WAN ensures seamless communication for production systems, supply chain management, and IoT devices, preventing costly disruptions.
Frequently Asked Questions
What is Managed FortiGate SD-WAN?
It is a service where Zent Networks takes over the 24x7x365 management of your FortiGate SD-WAN devices. This includes monitoring, patching, incident response, and change management, ensuring your network is secure and performs optimally.
What is ITIL change management in this context?
ITIL change management refers to a structured process for managing all changes to the IT environment. For this service, it means any network configuration changes are planned, approved, implemented, and reviewed according to best practices to minimize risk.
Does this service include hardware replacement?
This service focuses on the management and operation of your existing FortiGate SD-WAN devices. Hardware replacement is typically handled under a separate support contract or warranty agreement.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.