Managed FortiGate SD-WAN
Zent Networks provides 24x7x365 managed FortiGate SD-WAN services, ensuring your business network operates with optimal performance and security through expert ITIL-aligned management.
- 24x7x365 Monitoring: Continuous oversight of your FortiGate SD-WAN environment to detect and address issues proactively.
- ITIL Change Management: Structured processes for all network changes, minimizing disruption and ensuring stability.
- Automated Patching: Proactive application of security patches and updates by the Fortinet NOC to maintain system integrity.
- Incident Resolution & Escalation: Swift response to incidents with clear escalation paths, including Cisco TAC when necessary.
Product Overview
Product Overview
Zent Networks' Managed FortiGate SD-WAN service offers dedicated 24x7x365 management for your FortiGate Secure SD-WAN infrastructure. This service includes configuration backups, incident resolution, and proactive monitoring to ensure your network's reliability and security.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market companies who need to ensure their critical business operations are supported by a high-performing and secure Wide Area Network without the overhead of managing complex SD-WAN hardware and software themselves.
- 24x7x365 FortiGate Management: Dedicated expert oversight of your FortiGate devices.
- Configuration Backups: Regular backups of your network configurations to facilitate quick recovery.
- Incident Resolution: Prompt identification and remediation of network issues.
- Proactive Monitoring: Continuous surveillance of network health and performance.
- Cisco TAC Escalation: Seamless escalation to Cisco Technical Assistance Center for advanced support when required.
Ensure your business network is always optimized and secure with Zent Networks' expert management of your FortiGate SD-WAN solution.
What's Covered
Ensuring Network Uptime and Performance
Organizations deploying FortiGate SD-WAN to connect multiple sites require continuous assurance of network availability and optimal performance. This service provides 24x7 monitoring and incident resolution to maintain seamless operations.
Multi-site businesses, distributed workforces, businesses reliant on cloud applications, organizations with critical network dependencies
Proactive Security and Patch Management
Businesses using FortiGate devices need to stay ahead of evolving threats and ensure their systems are up-to-date. This service includes automated patching and proactive threat response, safeguarding your network against vulnerabilities.
Security-conscious organizations, businesses with compliance requirements, companies with remote or hybrid work models
Streamlining Network Operations
Teams managing complex SD-WAN deployments often face resource constraints. This service offloads the day-to-day management tasks, including configuration backups and ITIL-aligned change management, to expert professionals.
IT departments with limited staff, organizations seeking to reduce operational overhead, businesses prioritizing IT efficiency
Reliable Connectivity with Expert Support
Companies that depend on stable and secure Wide Area Network connectivity benefit from dedicated 24x7x365 support. This service ensures swift incident resolution and provides escalation to specialized support when needed.
Businesses with critical uptime SLAs, organizations with geographically dispersed operations, companies requiring advanced network support
Key Features
24x7x365 FortiGate Monitoring
Proactive identification and resolution of network issues to minimize downtime and maintain business continuity.
ITIL Change Management
Structured and controlled network changes reduce the risk of unplanned outages and service disruptions.
Automated Patching by Fortinet NOC
Ensures your FortiGate devices are always running the latest secure firmware, protecting against known vulnerabilities.
Configuration Backups
Provides a safety net for quick recovery in case of device failure or configuration errors, reducing recovery time.
Incident Resolution & Cisco TAC Escalation
Guarantees swift response to network problems and access to advanced vendor support when complex issues arise.
Industry Applications
Finance & Insurance
This sector requires highly secure and reliable network connectivity to protect sensitive financial data and ensure continuous trading operations, making managed SD-WAN essential for uptime and security.
Manufacturing & Industrial
Manufacturing facilities often have complex, distributed operations that rely on stable network performance for production lines and supply chain management, benefiting from optimized and secure connectivity.
Retail & Hospitality
These businesses depend on consistent network performance for point-of-sale systems, inventory management, and customer-facing services across multiple locations, requiring robust and managed connectivity.
Healthcare & Life Sciences
Healthcare organizations need secure, reliable, and compliant network infrastructure to manage patient data and critical medical systems, where network downtime can have severe consequences.
Frequently Asked Questions
What is FortiGate SD-WAN?
FortiGate SD-WAN is a solution from Fortinet that uses Secure Software-Defined Wide Area Networking technology to optimize network traffic, improve application performance, and enhance security across multiple locations.
What does 'managed service' mean for SD-WAN?
A managed service means Zent Networks takes over the day-to-day operations, monitoring, maintenance, and support of your FortiGate SD-WAN infrastructure, allowing your internal IT team to focus on strategic initiatives.
How does Zent Networks ensure my network stays secure?
We provide 24x7x365 monitoring, proactive patching, and incident response. Our service leverages Fortinet's security features and expert oversight to protect your network against threats.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.