Managed Services
Modular managed IT. Pick what you need, scale when you're ready.
Six distinct service categories — each independently scoped, independently priced, and independently measurable. No forced bundles. No black-box IT.
Start with one service. Add more as your needs evolve. Your CFO sees exactly what each line item covers.
Service Categories
Modular services. One partner.
Each category maps to a real operational domain with its own pricing axis. Enable what applies to your environment today.
Reliability by Design
Infrastructure
Network monitoring, server management, backup verification, firewall operations, and ISP escalation. AI-enhanced visibility across every layer.
What's included
- Network & server monitoring
- Backup & restore verification
- Firewall & VPN management
- ISP & carrier escalation
- Predictive capacity planning
Per device / server — monthly
Full detailsHuman-Centered Support
End User
Helpdesk support with defined SLAs, onboarding and offboarding workflows, software support, and user lifecycle management.
What's included
- Helpdesk (ticket, phone, chat)
- New hire provisioning
- Offboarding & access removal
- Software installs & troubleshooting
- End-user training
Per user — monthly
Perimeter Defense
Network Security
Firewall lifecycle management, VPN monitoring, network segmentation, IDS/IPS tuning, and secure remote access controls.
What's included
- Firewall lifecycle (FortiGate, Meraki, pfSense)
- VPN design & monitoring
- VLAN & zero-trust segmentation
- IDS/IPS tuning & alert triage
- NAC & secure remote access
Per firewall / site — monthly
Device Protection
Endpoint Security
AV/EDR deployment and tuning, device encryption, application control, USB policies, and MDM enrollment across all managed devices.
What's included
- AV/EDR (Defender, CrowdStrike, SentinelOne)
- Device encryption (BitLocker, FileVault)
- Application control & USB policies
- MDM enrollment & lifecycle
- Compliance baseline tracking
Per device / endpoint — monthly
Proactive Threat Intelligence
Cybersecurity
24/7 SOC monitoring, threat intelligence, incident response orchestration, vulnerability scanning, dark-web monitoring, and threat hunting.
What's included
- 24/7 SOC monitoring & triage
- Threat intel & correlation
- Incident response & containment
- Vulnerability scanning & pen testing
- Dark-web & awareness programs
Tiered — Basic / Advanced / Premium
Regulatory Readiness
Compliance
Framework implementation, gap analysis, automated evidence collection, policy documentation, and audit preparation for SOC 2, HIPAA, PCI-DSS, ISO 27001.
What's included
- SOC 2 / HIPAA / PCI-DSS / ISO 27001
- Gap analysis & remediation plan
- Automated evidence collection
- Policy & procedure documentation
- Audit preparation & support
Per framework — implementation + annual retainer
Pricing Philosophy
À la carte, not forced bundles.
Every service category has its own pricing axis. You pay for what you use. Your CFO sees exactly what each line item covers — no black-box "managed services fee."
Start with one service, run it for 90 days, measure the outcome, then decide what to add. No multi-year lock-in required to get started.
Service Tiers
What most businesses in your segment buy
These are representative stacks — not packages. Your actual scope is confirmed after the IT Stack Assessment.
Micro-SMB
1–50 employees
Helpdesk + device protection — operational from day one.
Typical services
Start lean. Add services as the business grows.
Growth SMB
50–200 employees
Complete managed stack — visibility, support, and threat monitoring.
Typical services
Full operational coverage without enterprise complexity.
Mid-Market
200–1,000 employees
Full stack with 24/7 SOC and compliance frameworks.
Typical services
Enterprise-grade protection at mid-market economics.
Budget ranges are representative. Final pricing is based on your specific environment and scope — confirmed at the IT Stack Assessment.
Get Started
Build your service stack.
We'll map your current environment, identify the service categories that matter most, and build a transparent proposal — line item by line item.
No forced bundles. No black-box pricing. You see exactly what you're getting and what you're paying for.
30-minute scoping call — no obligation