Meraki SD-WAN Managed Service 24x7
Zent Networks provides 24x7x365 managed Meraki SD-WAN services, ensuring continuous network uptime and rapid incident resolution for your business operations.
- 24x7x365 Coverage: Continuous monitoring and management of your Meraki SD-WAN environment.
- Configuration Backups: Regular backups of your network configurations to prevent data loss and ensure quick recovery.
- Incident Resolution: Proactive identification and swift resolution of network incidents to minimize downtime.
- Cisco TAC Escalation: Direct access to Cisco Technical Assistance Center for complex issues, ensuring expert support.
Product Overview
Product Overview
This service offers 24x7x365 management of your Meraki SD-WAN infrastructure, including configuration backups, incident resolution, and escalation to Cisco TAC when needed. It ensures your Wide Area Network remains optimized and resilient.
Ideal for IT Managers and IT Professionals in SMB and mid-market companies, this service integrates seamlessly into your existing IT environment, providing dedicated support for your Meraki network devices without requiring extensive in-house expertise.
- Proactive Monitoring: 24x7x365 oversight of your Meraki SD-WAN devices.
- Configuration Management: Regular backups and management of your network configurations.
- Incident Response: Swift identification and resolution of network issues.
- Expert Escalation: Direct access to Cisco TAC for advanced troubleshooting.
- Performance Optimization: Ensuring your SD-WAN operates at peak efficiency.
Zent Networks' managed Meraki SD-WAN service offers SMB and mid-market teams enterprise-grade network management without the overhead.
What's Covered
Continuous Network Uptime Assurance
Organizations deploying Meraki SD-WAN solutions require constant network availability to support critical business functions. This service provides 24x7x365 monitoring and incident resolution to prevent disruptions.
Distributed workforce, Branch office connectivity, Cloud application access, Real-time data processing
Proactive Incident Management
Businesses experiencing network disruptions need rapid response and expert troubleshooting to minimize downtime. This service offers swift incident resolution and direct escalation to Cisco TAC for complex issues.
High-availability environments, Mission-critical operations, Remote site management, Performance-sensitive applications
Configuration Integrity and Recovery
Teams managing Meraki SD-WAN environments need assurance that their configurations are secure and recoverable. This service includes regular configuration backups and expert management to protect against data loss.
Multi-site deployments, Frequent network changes, Compliance requirements, Disaster recovery planning
Optimized SD-WAN Performance
Organizations migrating to or operating SD-WAN solutions aim to improve network performance and reduce costs. This service ensures your Meraki SD-WAN is continuously optimized for efficiency and reliability.
Cloud-first strategies, VoIP and video conferencing, SaaS application delivery, Network consolidation
Key Features
24x7x365 Monitoring
Ensures constant oversight of your Meraki SD-WAN devices, detecting and addressing potential issues before they impact your business.
Configuration Backup
Protects your network settings against loss or corruption, enabling quick restoration and minimizing recovery time.
Incident Resolution
Provides prompt identification and resolution of network problems, reducing downtime and maintaining business continuity.
Cisco TAC Escalation
Guarantees access to expert support from Cisco for complex technical challenges, ensuring thorough problem-solving.
Meraki SD-WAN Expertise
Leverages specialized knowledge of the Meraki platform to manage and optimize your network effectively.
Industry Applications
Retail & Hospitality
Reliable connectivity is crucial for point-of-sale systems, inventory management, and guest Wi-Fi in retail and hospitality environments, making managed SD-WAN essential for consistent operations.
Finance & Insurance
The finance and insurance sectors require highly secure and always-on network connections for transaction processing and data integrity, benefiting from the proactive management and security features of managed SD-WAN.
Manufacturing & Industrial
Modern manufacturing relies on interconnected systems for production, logistics, and IoT devices, demanding stable and performant network connectivity that managed SD-WAN can provide.
Healthcare & Life Sciences
Healthcare organizations need secure, reliable, and high-performance networks to support patient care systems, data sharing, and telehealth, making managed SD-WAN a critical component for operational continuity.
Frequently Asked Questions
What is covered by the 24x7x365 managed service?
The service covers continuous monitoring of your Meraki SD-WAN devices, proactive incident resolution, regular configuration backups, and escalation to Cisco TAC when necessary. It ensures your network operates reliably.
How does this service help my business?
It provides peace of mind by ensuring your critical network infrastructure is managed by experts around the clock. This minimizes downtime, optimizes performance, and frees up your internal IT resources.
What if a complex issue arises that your team cannot resolve?
For highly complex technical issues, the service includes direct escalation to the Cisco Technical Assistance Center (TAC), ensuring you receive expert support from the vendor.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.