Meraki SD-WAN Managed Service 24x7
Zent Networks provides 24x7x365 managed service for your Meraki SD-WAN, ensuring continuous network uptime and incident resolution with Cisco TAC escalation.
- 24x7x365 Monitoring: Continuous oversight of your Meraki SD-WAN environment to detect and address issues proactively.
- Configuration Backups: Regular, secure backups of your Meraki SD-WAN configurations to facilitate rapid recovery and prevent data loss.
- Incident Resolution: Swift and effective response to network incidents, minimizing downtime and impact on your business operations.
- Cisco TAC Escalation: Direct access to Cisco Technical Assistance Center for complex issues, ensuring expert support when needed.
Product Overview
Product Overview
Zent Networks offers a comprehensive 24x7x365 managed service specifically designed for Cisco Meraki SD-WAN deployments. This service includes continuous monitoring, configuration backup, incident resolution, and direct escalation to Cisco TAC, ensuring your network operates at peak performance and reliability.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on their network infrastructure for daily operations. It integrates seamlessly into existing IT environments, providing enterprise-grade network management without the overhead of a dedicated internal team.
- Proactive Network Management: 24x7x365 monitoring identifies potential issues before they impact users.
- Automated Configuration Safeguards: Regular backups ensure quick restoration of network settings.
- Rapid Incident Response: Dedicated team for swift resolution of network disruptions.
- Expert Support Access: Seamless escalation path to Cisco TAC for advanced troubleshooting.
- Optimized Network Performance: Continuous management to maintain efficient and reliable connectivity.
Empower your business with a consistently performing and secure network, managed by experts, so you can focus on your core operations.
What's Covered
Continuous Network Uptime Assurance
Organizations deploying Meraki SD-WAN require constant network availability to support critical business applications and user productivity. This service ensures 24x7x365 monitoring and rapid incident resolution to maintain uninterrupted connectivity.
Distributed workforce, Branch office connectivity, Cloud application access, Real-time data processing
Proactive Issue Detection and Resolution
Businesses managing complex network environments face the risk of performance degradation and unexpected outages. This service provides proactive monitoring and swift incident response, preventing minor issues from escalating into major disruptions.
Multi-site operations, High-availability requirements, Performance-sensitive applications, Remote site management
Expert Management of Meraki SD-WAN
Teams managing Meraki SD-WAN solutions benefit from specialized expertise to optimize configurations and ensure security. This service offers dedicated management, including configuration backups and access to Cisco TAC for advanced support.
Network infrastructure optimization, Security posture enhancement, IT resource augmentation, Technology lifecycle management
Reliable Connectivity for Business Operations
Companies relying on stable internet and application access for daily operations need a dependable network. This managed service guarantees consistent performance and availability of your Meraki SD-WAN, supporting all business functions.
Core business process support, Customer-facing services, Internal communication systems, Data integrity
Key Features
24x7x365 Monitoring
Proactively identifies and addresses network issues before they impact your business operations, ensuring continuous uptime.
Configuration Backup and Restore
Safeguards your network settings against loss or corruption, enabling rapid recovery and minimizing downtime in case of failure.
Incident Resolution
Provides swift and efficient troubleshooting to resolve network disruptions, restoring normal operations quickly.
Cisco TAC Escalation
Ensures access to expert-level support for complex or persistent network issues, guaranteeing resolution.
Managed Meraki SD-WAN Environment
Frees up internal IT resources by offloading the complex and time-consuming task of managing your SD-WAN infrastructure.
Industry Applications
Finance & Insurance
Ensures secure and reliable connectivity for sensitive financial transactions and data, meeting strict compliance and uptime requirements.
Retail & Hospitality
Supports consistent customer experiences by maintaining reliable network access for point-of-sale systems, inventory management, and guest services across multiple locations.
Healthcare & Life Sciences
Provides secure and stable network infrastructure essential for patient data access, telehealth services, and critical medical device communication, adhering to HIPAA standards.
Manufacturing & Industrial
Maintains operational continuity for production lines, supply chain management, and IoT devices by ensuring robust and reliable network connectivity in demanding environments.
Frequently Asked Questions
What is included in the 24x7x365 Meraki SD-WAN managed service?
The service includes 24x7x365 monitoring of your Meraki SD-WAN devices, regular configuration backups, incident resolution, and escalation to Cisco TAC when necessary. It ensures your network is managed and maintained by experts.
How does this service help my business?
This service ensures your Meraki SD-WAN is always operational and performing optimally, reducing the risk of costly downtime. It allows your IT team to focus on strategic initiatives rather than day-to-day network management.
What happens if there is a critical network issue?
Our 24x7 NOC team will immediately begin troubleshooting the issue. For complex problems requiring deeper technical expertise, we will escalate to Cisco TAC to ensure a swift and effective resolution.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.