Microsoft Dynamics 365 E-Commerce: Annual Subscription, Monthly Payments
Microsoft Dynamics 365 E-Commerce provides a powerful platform for businesses to manage and grow their online sales operations with an annual subscription.
- Annual Subscription: Secure a full year of access to advanced e-commerce capabilities.
- Monthly Payments: Manage your budget effectively with predictable monthly billing.
- Tier 1 Band 1: Access a foundational level of e-commerce functionality suitable for growing businesses.
- Microsoft Dynamics 365 Integration: Connect seamlessly with your existing Microsoft ecosystem.
Product Overview
Product Overview
Microsoft Dynamics 365 E-Commerce is a cloud-based solution designed to empower businesses with robust online sales and customer engagement tools. This annual subscription, paid monthly, provides access to core e-commerce functionalities, enabling businesses to create and manage their online storefronts efficiently.
This solution is ideal for small to mid-market companies looking to establish or enhance their digital presence. It integrates with other Microsoft Dynamics 365 applications, allowing for a unified view of customer data and operations, thereby streamlining sales, marketing, and service processes.
- Online Store Management: Build and customize your e-commerce website.
- Product Catalog: Organize and display your products effectively.
- Order Processing: Streamline the handling of online orders.
- Customer Management: Track customer interactions and purchase history.
- Integration Capabilities: Connect with other business applications.
Elevate your online retail strategy with a scalable and integrated e-commerce platform from Microsoft.
What This Enables
Enable online sales channel growth
Enable teams to launch and manage a professional online storefront, expanding reach to new customer segments. Streamline the entire online sales process from product display to order fulfillment.
E-commerce websites, Online marketplaces, Direct-to-consumer sales, Business-to-business online portals
Streamline order and inventory management
Streamline the processing of online orders, reducing manual effort and potential errors. Automate inventory updates to maintain accurate stock levels across your digital channels.
Online retail operations, Multi-channel sales, Inventory tracking systems, Order fulfillment workflows
Enhance customer engagement online
Enable personalized customer experiences through tailored product recommendations and order history access. Automate customer communication regarding order status and support inquiries.
Customer relationship management, Online customer portals, Personalized marketing campaigns, Post-purchase support
Key Features
Online Storefront Creation
Build and customize a professional online store to showcase products and drive sales.
Product Catalog Management
Organize and manage your product listings efficiently with detailed descriptions and images.
Order Processing Workflow
Streamline the handling of incoming orders, from confirmation to fulfillment.
Customer Account Management
Provide customers with personalized experiences and access to their order history.
Integration with Dynamics 365
Connect e-commerce data with your broader Microsoft Dynamics 365 ecosystem for unified operations.
Industry Applications
Retail & Hospitality
Enables businesses to establish and manage online storefronts, process orders, and engage with customers directly, crucial for modern retail operations.
Manufacturing & Industrial
Supports B2B e-commerce portals for product sales, order management, and customer self-service, streamlining procurement processes.
Finance & Insurance
Facilitates online application submissions, client portals, and secure document exchange for service-based businesses.
Legal & Professional Services
Allows for online booking, service package sales, and client communication portals, enhancing service delivery accessibility.
Frequently Asked Questions
What is Microsoft Dynamics 365 E-Commerce?
It is a cloud-based solution that helps businesses create, manage, and grow their online sales channels. This specific offering is an annual subscription with monthly payment options.
Who is this product for?
This product is designed for businesses of all sizes that want to sell products or services online. It is particularly beneficial for those already using or planning to use other Microsoft Dynamics 365 applications.
What does 'Tier 1 Band 1' mean?
This refers to a specific licensing tier and band within Microsoft's product structure, indicating a foundational set of features and capacity suitable for many growing businesses.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.