Microsoft Dynamics 365 E-Commerce Annual Subscription - Tier 3 Band 1
Microsoft Dynamics 365 E-Commerce provides an annual subscription for businesses to build and manage robust online stores, driving sales and customer loyalty.
- Scalable E-Commerce: Grow your online business with a platform designed for increasing transaction volumes and product catalogs.
- Customer Engagement: Deliver personalized shopping experiences that foster repeat business and brand advocacy.
- Operational Efficiency: Streamline order management, inventory tracking, and fulfillment processes.
- Integrated Platform: Connect your e-commerce operations with other business systems for unified data and workflows.
Product Overview
Product Overview
Microsoft Dynamics 365 E-Commerce is a powerful, cloud-based solution designed to help businesses of all sizes create and manage sophisticated online retail experiences. This annual subscription provides access to a suite of tools for building digital storefronts, managing product catalogs, processing orders, and delivering personalized customer interactions, all within a secure and scalable environment.
This platform is ideal for companies looking to expand their market reach through online sales channels. It empowers marketing, sales, and operations teams to collaborate effectively, ensuring a consistent brand experience across all touchpoints. By integrating with other Dynamics 365 modules and third-party applications, it offers a unified view of customer data and business processes.
- Unified Commerce: Connect online and in-store experiences for a consistent customer journey.
- Personalization Engine: Deliver tailored product recommendations and promotions based on customer behavior.
- AI-Powered Insights: Utilize artificial intelligence to optimize pricing, merchandising, and marketing campaigns.
- Flexible Storefronts: Design and deploy customizable e-commerce websites that reflect your brand identity.
- Order Management: Efficiently handle order processing, fulfillment, and returns across multiple channels.
Elevate your online sales strategy with a flexible and intelligent e-commerce solution built for growth.
What This Enables
Enable personalized online shopping experiences
Enable teams to deliver tailored product recommendations and promotions based on individual customer behavior and purchase history. This drives higher conversion rates and fosters customer loyalty.
E-commerce websites, B2B portals, online marketplaces, direct-to-consumer sales
Streamline order and inventory management
Streamline the entire order lifecycle from placement to fulfillment, ensuring accurate inventory levels across all sales channels. This reduces errors and improves operational efficiency.
Multi-channel retail, wholesale distribution, online order processing, inventory tracking
Automate marketing and sales campaigns
Automate targeted marketing campaigns and sales promotions based on customer segmentation and purchasing patterns. This maximizes marketing ROI and drives revenue growth.
Digital marketing integration, customer segmentation, promotional campaigns, sales automation
Key Features
AI-Powered Personalization
Deliver relevant product recommendations and offers to individual customers, increasing engagement and sales.
Unified Order Management
Consolidate and manage orders from all channels efficiently, reducing fulfillment errors and improving customer satisfaction.
Flexible Storefront Design
Create unique and branded online shopping experiences that align with your business identity.
Cross-Channel Commerce
Integrate online sales with physical store operations for a consistent customer journey.
Scalable Cloud Infrastructure
Ensure your e-commerce platform can handle fluctuating traffic and transaction volumes without performance degradation.
Industry Applications
Retail & Hospitality
Enables retailers and hospitality businesses to create engaging online storefronts, manage product catalogs, and process orders efficiently for direct-to-consumer sales.
Manufacturing & Industrial
Supports manufacturers in establishing B2B e-commerce portals for streamlined order placement, product configuration, and account management.
Finance & Insurance
Allows financial and insurance companies to offer digital products and services online, manage customer accounts, and process applications through secure portals.
Legal & Professional Services
Facilitates the online delivery of services, client onboarding, and secure document management for professional service firms.
Frequently Asked Questions
What is Microsoft Dynamics 365 E-Commerce?
It is a cloud-based platform that allows businesses to create, manage, and scale their online stores. It offers tools for storefront design, product catalog management, order processing, and customer engagement.
What does the annual subscription include?
The annual subscription provides the licensing for the Dynamics 365 E-Commerce application. Specific features and support levels are determined by the tier and band purchased.
Can this platform integrate with other systems?
Yes, Dynamics 365 E-Commerce is designed to integrate with other Dynamics 365 modules and various third-party applications, enabling a unified business management system.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.