Microsoft Dynamics 365 Commerce Ratings and Reviews Annual Subscription
Microsoft Dynamics 365 Commerce Ratings and Reviews provides an annual subscription to empower your e-commerce platform with customer feedback and social proof.
- Customer Trust: Build credibility by showcasing authentic customer reviews and ratings directly on your product pages.
- Sales Growth: Influence purchasing decisions and increase conversion rates with visible social proof.
- Product Insights: Gather valuable feedback to understand customer preferences and identify areas for improvement.
- Brand Reputation: Manage your online reputation by actively engaging with customer reviews and addressing concerns.
Product Overview
Product Overview
This annual subscription provides Microsoft Dynamics 365 Commerce Ratings and Reviews, a powerful tool for managing customer feedback on your e-commerce site. It enables businesses to collect, display, and moderate customer ratings and reviews, fostering trust and driving sales.
Ideal for SMB and mid-market companies, this solution integrates directly into their Dynamics 365 Commerce environment. It helps IT Managers and Business Owners enhance their online storefronts, providing a critical layer of customer engagement and transparency.
- Review Collection: Automatically prompt customers for reviews post-purchase.
- Rating Display: Showcase star ratings and detailed reviews on product pages.
- Moderation Tools: Manage review submissions to ensure brand safety and authenticity.
- Syndication: Share positive reviews across marketing channels to amplify reach.
- Analytics: Gain insights into customer sentiment and product performance through review data.
Empower your e-commerce strategy with authentic customer voices, driving engagement and sales for your business.
What This Enables
Enable customer feedback collection
Enable teams to automatically solicit and display customer ratings and reviews on product pages. This builds trust and provides valuable social proof to potential buyers.
eCommerce platforms, online retail storefronts, direct-to-consumer websites, B2C sales channels
Streamline review moderation
Streamline the process of managing customer feedback with built-in moderation tools. Ensure brand authenticity and maintain a positive online presence by reviewing submissions.
online marketplaces, multi-product catalogs, customer engagement portals, brand reputation management
Automate sales influence
Automate the display of star ratings and detailed reviews to influence purchasing decisions. Leverage customer testimonials to increase conversion rates and average order value.
product listing pages, checkout processes, customer loyalty programs, conversion rate optimization
Key Features
Automated Review Requests
Proactively gather feedback from customers after a purchase, ensuring a steady stream of reviews.
Rich Snippet Integration
Improve search engine visibility and click-through rates by displaying star ratings directly in search results.
Review Moderation Dashboard
Maintain control over your brand's online reputation by approving or rejecting reviews before they are published.
Customer Sentiment Analysis
Understand customer satisfaction levels and identify common themes or issues from review content.
Cross-Channel Review Syndication
Amplify positive feedback by sharing approved reviews across social media and other marketing platforms.
Industry Applications
Retail & Hospitality
Online retailers and hospitality businesses rely heavily on customer reviews to build trust and drive bookings or sales in a competitive market.
Finance & Insurance
Financial services and insurance providers can use reviews to demonstrate customer satisfaction and build credibility for their complex offerings.
Manufacturing & Industrial
Manufacturers selling directly to businesses or consumers can use reviews to validate product quality and performance, influencing B2B or B2C purchasing decisions.
Healthcare & Life Sciences
Healthcare providers and related service companies can leverage patient feedback to enhance transparency and build confidence among prospective clients.
Frequently Asked Questions
What is the primary benefit of using Ratings and Reviews?
The primary benefit is building customer trust and influencing purchasing decisions by showcasing authentic social proof. This can lead to increased conversion rates and sales.
How are reviews collected?
The system can be configured to automatically send review requests to customers after they have completed a purchase, ensuring timely and relevant feedback.
Can I control which reviews are displayed?
Yes, the solution includes moderation tools that allow you to review and approve or reject submitted reviews before they are published on your site, ensuring brand safety.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.