Microsoft Dynamics 365 Commerce Ratings and Reviews Annual Subscription
Microsoft Dynamics 365 Commerce Ratings and Reviews provides an annual subscription to enhance your e-commerce platform with customer feedback capabilities.
- Customer Trust: Build credibility by showcasing authentic product reviews and ratings.
- Sales Growth: Leverage social proof to influence purchasing decisions and increase conversion rates.
- Brand Insights: Gain valuable feedback to understand customer sentiment and product performance.
- Reputation Management: Monitor and respond to reviews, actively managing your online brand image.
Product Overview
Product Overview
Microsoft Dynamics 365 Commerce Ratings and Reviews is a cloud-based solution designed to integrate customer feedback directly into your e-commerce experience. This annual subscription enables businesses to collect, display, and manage product ratings and reviews, fostering transparency and trust with potential buyers.
This solution is ideal for mid-market and enterprise e-commerce businesses looking to enhance customer engagement and drive sales through user-generated content. It fits within existing Dynamics 365 Commerce deployments or can be integrated into other e-commerce platforms to provide a consistent customer experience.
- Review Collection: Enable customers to easily submit ratings and detailed reviews post-purchase.
- Display Moderation: Control which reviews are published, ensuring brand-appropriate content.
- Search Engine Optimization: Improve product page visibility with rich snippets for ratings.
- Customer Engagement: Foster a community around your products by encouraging feedback.
- Data Analytics: Understand product strengths and weaknesses through aggregated review data.
Empower your customers to share their experiences and drive informed purchasing decisions with this integrated review solution.
What This Enables
Enable customer feedback collection
Enable teams to gather authentic customer opinions on products, fostering transparency and trust. Streamline the process of collecting ratings and detailed reviews directly from verified purchasers.
E-commerce websites, Direct-to-consumer platforms, Online marketplaces
Boost product discoverability
Improve search engine visibility for product pages by incorporating rich snippets for average ratings. Automate the display of star ratings and review counts to attract more organic traffic.
Online retail stores, SaaS product pages, Digital goods storefronts
Increase conversion rates
Drive sales by providing social proof through customer testimonials and ratings. Streamline the customer journey by helping potential buyers make informed decisions based on peer experiences.
Transactional websites, Subscription box services, Online service bookings
Key Features
Customer Review Submission
Allow customers to easily share their experiences and product feedback, building a valuable content library.
Rating System
Provide a quick and visual way for customers to express satisfaction, influencing purchasing decisions.
Review Moderation Tools
Maintain brand integrity by controlling which reviews are published, ensuring quality and relevance.
Rich Snippet Integration
Enhance search engine results pages (SERPs) with star ratings, increasing click-through rates.
Customer Insights
Gain actionable data from aggregated reviews to identify product improvements and customer preferences.
Industry Applications
Retail & Hospitality
Essential for online retailers to build trust and showcase product quality through customer feedback, directly impacting purchasing decisions.
Manufacturing & Industrial
Enables manufacturers selling direct-to-consumer or through online channels to gather feedback on product performance and durability.
Finance & Insurance
Supports online portals offering financial products or insurance plans by providing customer testimonials and service ratings.
Healthcare & Life Sciences
Applicable for online sales of health and wellness products, allowing consumers to review efficacy and user experience.
Frequently Asked Questions
What is Microsoft Dynamics 365 Commerce Ratings and Reviews?
It is a software solution that allows businesses to collect, manage, and display customer ratings and reviews on their e-commerce websites. This helps build trust and provides social proof for products.
How does this product help my business?
It helps increase customer trust, improve product discoverability through SEO, and potentially boost conversion rates by showcasing authentic customer feedback. It also provides insights into customer satisfaction.
Is this a one-time purchase or a subscription?
This is an annual subscription, paid monthly, providing continuous access to the ratings and reviews functionality for your e-commerce platform.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.