Microsoft Dynamics 365 Commerce Ratings and Reviews 3 Years
Microsoft Dynamics 365 Commerce Ratings and Reviews provides a 3-year subscription to capture and manage customer feedback, enhancing your retail operations.
- License Term: Covers 3 years of access to the Ratings and Reviews platform.
- Billing Model: Monthly subscription payments for predictable budgeting.
- Platform Access: Unlocks advanced tools for collecting, moderating, and displaying customer feedback.
- Value: Improves customer trust, provides actionable insights, and supports regulatory compliance.
Product Overview
Product Overview
This is a 3-year subscription license for Microsoft Dynamics 365 Commerce Ratings and Reviews. It enables businesses to collect, manage, and display customer feedback directly on their e-commerce platforms, fostering transparency and trust.
Designed for SMB and mid-market companies, this platform is ideal for IT Managers and Business Owners seeking to integrate customer voice into their online sales strategy. It fits within the broader Dynamics 365 ecosystem, enhancing the customer journey.
- Customer Feedback Collection: Gather reviews and ratings directly from customers.
- Review Moderation Tools: Manage submitted content to ensure brand safety and authenticity.
- Display Capabilities: Showcase reviews and ratings on product pages to influence purchasing decisions.
- Data Analytics: Gain insights from customer feedback to improve products and services.
- Integration: Seamlessly integrates with Dynamics 365 Commerce for a unified experience.
Empower your business with authentic customer voices to drive sales and build lasting trust with this essential Dynamics 365 Commerce capability.
What This Enables
Enable customer feedback collection and display
Enable teams to capture authentic customer reviews and ratings directly on product pages. Streamline the process of moderating feedback to maintain brand integrity and build customer trust.
e-commerce operations, online retail, customer engagement platforms, digital storefronts
Improve product visibility and conversion rates
Automate the display of customer ratings and reviews to provide social proof for potential buyers. Support data-driven decisions by analyzing feedback trends to identify areas for product or service enhancement.
online sales channels, digital marketing campaigns, customer experience management, retail operations
Ensure compliance with review policies
Streamline the moderation process to ensure all displayed reviews adhere to company policies and industry best practices. Protect brand reputation by actively managing user-generated content.
regulated industries, online marketplaces, brand management, customer communication
Key Features
Customer Review Submission
Allows customers to easily submit ratings and written reviews, providing valuable feedback.
Review Moderation Workflow
Provides tools to approve, reject, or edit reviews, ensuring content quality and brand safety.
Review Display Widgets
Enables the attractive and informative display of reviews and ratings on product pages, enhancing shopper confidence.
Rich Snippet Integration
Helps improve search engine visibility by allowing search engines to display review stars directly in search results.
3-Year Subscription Term
Secures access to the platform for an extended period, offering cost predictability and long-term planning.
Industry Applications
Retail & Hospitality
Essential for online retailers to showcase product quality and customer satisfaction, directly impacting purchasing decisions and brand reputation in a competitive market.
Finance & Insurance
Enables financial institutions to gather and display client feedback on services and advisors, building trust and transparency in a highly regulated sector.
Healthcare & Life Sciences
Allows healthcare providers to collect patient feedback on services and facilities, enhancing patient experience and demonstrating commitment to quality care.
Manufacturing & Industrial
Supports B2B manufacturers in gathering feedback on product performance and supplier interactions, crucial for maintaining strong client relationships and product development.
Frequently Asked Questions
What is Microsoft Dynamics 365 Commerce Ratings and Reviews?
It is a software solution that allows businesses to collect, manage, and display customer reviews and ratings on their e-commerce websites, integrated with Dynamics 365 Commerce.
What is the license term for this product?
This specific offering is a 3-year subscription, providing continuous access to the platform's features for that duration.
How does this help my business?
It helps build customer trust, provides social proof to drive sales, and offers valuable insights into customer satisfaction and product perception.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.