Microsoft Dynamics 365 E-Commerce Tier 1 Band 2 Annual Subscription
Microsoft Dynamics 365 E-Commerce Tier 1 Band 2 provides a scalable annual subscription to power your online sales operations, offering essential capabilities for businesses seeking to expand their digital footprint.
- Annual Subscription: Secure 12 months of access to core e-commerce functionalities, ensuring continuous operation and predictable budgeting.
- Tier 1 Band 2: Access a foundational level of e-commerce features designed for businesses starting or expanding their online sales presence.
- Microsoft Dynamics 365 Integration: Connects with your existing Microsoft ecosystem for unified data and streamlined business processes.
- Scalable Platform: Designed to grow with your business, providing the tools needed to manage increasing order volumes and customer interactions.
Product Overview
Product Overview
Microsoft Dynamics 365 E-Commerce Tier 1 Band 2 is an annual subscription service that provides core functionalities for businesses to establish and manage their online sales channels. It offers essential tools for product catalog management, order processing, and customer engagement, ensuring a foundational e-commerce presence.
This solution is ideal for SMB and mid-market companies, including business owners, IT managers, and IT professionals who need to support their own direct-to-consumer or business-to-business online sales. It integrates with the broader Microsoft Dynamics 365 suite, fitting into environments that already utilize Microsoft's business applications for CRM or ERP.
- Online Store Management: Set up and manage your digital storefront with essential features for product display and customer browsing.
- Order Processing: Streamline the handling of online orders from placement through fulfillment.
- Customer Account Management: Provide customers with personalized experiences and self-service options.
- Basic Analytics: Gain insights into sales performance and customer behavior to inform business decisions.
- Integration Ready: Designed to work within the Microsoft Dynamics 365 ecosystem for a connected business environment.
Empower your business with essential e-commerce capabilities through Microsoft Dynamics 365, offering a cost-effective path to online sales for growing organizations.
What This Enables
Enable online product sales and order management
Enable teams to launch and manage an online storefront, displaying products and processing customer orders. Streamline the entire sales cycle from browsing to checkout for a better customer experience.
online retail, direct-to-consumer sales, B2B e-commerce, product catalog management
Integrate e-commerce with existing business systems
Streamline operations by connecting online sales data with your existing Microsoft Dynamics 365 CRM or ERP. Automate data synchronization for inventory, customer information, and order history.
integrated business applications, unified data management, CRM/ERP synchronization, cloud-based operations
Provide a branded online shopping experience
Automate the creation of a professional and branded online store that reflects your company's identity. Enable teams to manage product listings and promotional content to attract and retain customers.
brand consistency, customer engagement, digital storefronts, online marketing
Key Features
Product Catalog Management
Display products effectively with detailed descriptions and images to attract customers and drive sales.
Shopping Cart and Checkout
Provide a secure and intuitive checkout process to minimize cart abandonment and improve conversion rates.
Order Management
Efficiently track and manage orders from placement to fulfillment, ensuring timely delivery and customer satisfaction.
Customer Account Management
Allow customers to create accounts, view order history, and manage their information for a personalized experience.
Basic Analytics and Reporting
Gain insights into sales performance, popular products, and customer trends to make informed business decisions.
Industry Applications
Retail & Hospitality
Enables businesses to establish or expand their direct-to-consumer online sales channels, manage product catalogs, and process orders efficiently to meet customer demand.
Manufacturing & Industrial
Supports B2B e-commerce portals for distributors or direct sales, allowing for online order placement and management of product specifications.
Legal & Professional Services
Facilitates online sales of services, consultation bookings, or digital product delivery, providing a convenient channel for clients to engage and purchase.
Finance & Insurance
Allows for the online sale of specific financial products or insurance policies, offering a digital touchpoint for customer acquisition and initial transaction processing.
Frequently Asked Questions
What is Microsoft Dynamics 365 E-Commerce Tier 1 Band 2?
It is an annual subscription service from Microsoft that provides essential functionalities for businesses to create and manage an online store. This tier offers foundational e-commerce capabilities suitable for businesses starting their online sales journey.
Who is the target audience for this product?
This product is designed for SMB and mid-market companies, including business owners, IT managers, and IT professionals who need to establish or enhance their own direct online sales channels.
How does this integrate with other Microsoft products?
Microsoft Dynamics 365 E-Commerce is built to integrate with the broader Microsoft Dynamics 365 suite, allowing for unified data management and streamlined business processes when used alongside other Dynamics 365 applications.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.