Microsoft Dynamics 365 Customer Engagement Solgari Hub License
This annual platform license unlocks the full capabilities of Microsoft Dynamics 365 Customer Engagement Solgari Hub, empowering your business with advanced customer engagement tools for one year.
- License Term: Annual subscription providing continuous access to the Solgari Hub platform.
- Platform Access: Unlocks advanced features for customer engagement within Dynamics 365.
- Azure Integration: Built on Azure, ensuring scalability and reliability for your business operations.
- Compliance and Operation: Ensures you are properly licensed for continued, compliant use of critical CRM functionalities.
Product Overview
Product Overview
This is an annual platform software license for Microsoft Dynamics 365 Customer Engagement Solgari Hub, operating on Azure. It provides the necessary entitlements to utilize the full suite of features designed to enhance customer interactions and streamline engagement processes within your Dynamics 365 environment.
Businesses utilizing Microsoft Dynamics 365 for their core operations, including sales, marketing, and customer service teams, will benefit from this license. It is designed for IT Managers and Business Owners in SMB and mid-market companies who need to ensure proper licensing for critical business applications and maintain access to advanced functionalities without the overhead of enterprise-level infrastructure management.
- Enhanced Customer Engagement: Access tools to manage customer interactions across multiple channels.
- Streamlined Operations: Integrate communication and CRM data for a unified customer view.
- Scalable Platform: Built on Azure, offering flexibility and performance as your business grows.
- Feature Unlock: Provides entitlement to specific Solgari Hub functionalities within Dynamics 365.
- Annual Subscription: Ensures continuous access and predictable budgeting for essential software.
This annual license is the ideal solution for SMB and mid-market organizations seeking to maximize their investment in Dynamics 365 with advanced customer engagement capabilities.
What This Enables
Enable Advanced Customer Communication
Enable teams to integrate communication channels directly within Dynamics 365 for a unified customer view. Streamline customer service and sales processes by centralizing interactions and data.
cloud-based CRM, on-premises CRM, hybrid CRM deployments, integrated business applications
Streamline Sales and Service Workflows
Streamline sales and service workflows by providing agents with direct access to communication tools and customer history within a single interface. Automate routine tasks and improve response times to customer inquiries.
customer relationship management, sales automation, customer support platforms, unified communications
Automate Customer Interaction Tracking
Automate the tracking and logging of all customer interactions, ensuring a complete and accurate history for analysis and follow-up. Maintain compliance with data retention policies and improve reporting accuracy.
data management, compliance reporting, business process automation, CRM integration
Key Features
Microsoft Dynamics 365 Integration
Seamlessly embed communication and engagement tools within your existing CRM workflows for a unified user experience.
Solgari Hub Functionality
Access specialized features designed to enhance customer interactions, improve service delivery, and drive sales effectiveness.
Azure Platform
Benefit from the scalability, reliability, and security of Microsoft Azure for your critical business applications.
Annual Subscription Model
Enjoy predictable budgeting and continuous access to the latest features and updates for your customer engagement platform.
Platform Licensing
Ensure proper licensing compliance for your organization's use of advanced Dynamics 365 capabilities.
Industry Applications
Finance & Insurance
Financial services firms require robust customer communication and data management to meet strict regulatory compliance and provide personalized client services.
Healthcare & Life Sciences
Healthcare organizations need secure and efficient ways to manage patient communications and interactions while adhering to privacy regulations like HIPAA.
Retail & Hospitality
Retail and hospitality businesses benefit from enhanced customer engagement tools to manage loyalty programs, personalize offers, and streamline service interactions.
Legal & Professional Services
Law firms and professional service providers rely on secure, trackable communication to manage client relationships and ensure consistent service delivery.
Frequently Asked Questions
What is Microsoft Dynamics 365 Customer Engagement Solgari Hub?
It is a platform that enhances Microsoft Dynamics 365 by providing advanced tools for customer communication and engagement, built on the Azure cloud.
What does this license enable?
This annual license enables your organization to use the Solgari Hub features within your Dynamics 365 environment for one year, ensuring proper entitlement and access.
Who is this license intended for?
This license is for businesses using Microsoft Dynamics 365 that want to enhance their customer engagement capabilities. It is suitable for SMB and mid-market companies.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.