Microsoft Dynamics 365 Customer Insights Data T2 Unified People Annual Commit
Microsoft Dynamics 365 Customer Insights Data T2 Unified People provides a comprehensive, unified view of your customers for enhanced engagement and personalized experiences.
- Unified Customer Profiles: Consolidate data from various sources into single, rich customer profiles.
- AI-Driven Insights: Leverage AI to uncover patterns, predict behavior, and segment audiences effectively.
- Personalized Engagement: Drive targeted marketing campaigns and improve customer service interactions.
- Data Governance: Ensure data quality and compliance with robust data management capabilities.
Product Overview
Product Overview
Microsoft Dynamics 365 Customer Insights Data T2 Unified People is a powerful SaaS solution designed to unify customer data from disparate sources. It creates a single, 360-degree view of each customer, enabling businesses to understand their audience more deeply and drive more effective engagement strategies.
This platform is ideal for organizations seeking to move beyond siloed data and gain actionable intelligence. It empowers marketing, sales, and service teams to deliver personalized experiences, optimize campaigns, and foster stronger customer relationships. The annual commitment model ensures consistent access to these advanced capabilities.
- Unified Customer Profiles: Consolidate data from CRM, ERP, marketing automation, and other systems.
- AI and Machine Learning: Utilize AI to identify customer segments, predict churn, and recommend next best actions.
- Data Quality and Cleansing: Automatically cleanse and enrich customer data for accuracy and completeness.
- Audience Segmentation: Create sophisticated audience segments for targeted marketing and outreach.
- Integration Capabilities: Connects with other Microsoft Dynamics 365 applications and third-party services.
Unlock the full potential of your customer data to drive growth and deliver exceptional experiences.
What This Enables
Enable personalized customer journeys
Enable teams to create highly personalized customer experiences by understanding individual preferences and behaviors. Deliver targeted content and offers across all touchpoints for increased engagement and loyalty.
B2C Retail, E-commerce, Subscription Services, Hospitality
Streamline audience segmentation
Streamline the process of identifying and segmenting customer groups based on rich data profiles. This allows for more effective campaign planning and resource allocation for marketing initiatives.
B2B Marketing, Financial Services, Healthcare Providers, Non-profits
Automate data enrichment and cleansing
Automate the critical tasks of data cleansing and enrichment, ensuring a single source of truth for customer information. Improve data accuracy to support reliable analytics and decision-making.
Data-Intensive Operations, Compliance-Focused Businesses, Multi-Channel Retailers
Key Features
Unified Customer Profiles
Consolidate data from all sources into a single, comprehensive view of each customer.
AI-Powered Insights
Uncover hidden patterns, predict customer behavior, and identify opportunities for growth.
Advanced Segmentation
Create precise audience segments for highly targeted marketing and engagement campaigns.
Data Quality Management
Ensure data accuracy and compliance through automated cleansing and enrichment processes.
Cross-Channel Engagement
Deliver consistent and personalized experiences across all customer touchpoints.
Industry Applications
Retail & Hospitality
Enables personalized customer experiences, targeted promotions, and improved loyalty programs by understanding consumer behavior across channels.
Finance & Insurance
Facilitates a unified view of clients for personalized financial advice, risk assessment, and tailored product offerings, while ensuring compliance.
Healthcare & Life Sciences
Supports patient engagement, personalized care plans, and improved communication by consolidating patient data from various healthcare touchpoints.
Manufacturing & Industrial
Helps understand B2B customer needs, streamline sales processes, and provide better post-sale support by unifying account and contact information.
Frequently Asked Questions
What is Microsoft Dynamics 365 Customer Insights Data T2 Unified People?
It is a cloud-based service that unifies customer data from various sources to create a single, 360-degree view of each customer. It uses AI to provide actionable insights for personalized engagement.
Who is this product intended for?
This product is for businesses of all sizes that want to better understand their customers and deliver personalized experiences. It is particularly beneficial for marketing, sales, and customer service teams.
How does this solution help with data management?
It automates data cleansing and enrichment processes, ensuring data accuracy and consistency across your organization. This creates a reliable foundation for analytics and decision-making.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.