
Microsoft Dynamics 365 Customer Insights Journeys - Education Student Annual Subscription
Microsoft Dynamics 365 Customer Insights Journeys provides an annual subscription for educational institutions to engage students with personalized communication.
- Personalized Engagement: Deliver tailored journeys to students based on their interactions and needs.
- Streamlined Communication: Automate outreach and manage student communication across multiple channels.
- Data-Driven Insights: Understand student behavior and preferences to improve engagement strategies.
- Educational Focus: Special student pricing designed for academic environments.
Product Overview
Product Overview
Microsoft Dynamics 365 Customer Insights Journeys is a powerful tool designed to help educational institutions create and manage personalized communication journeys for their students. This annual subscription, offered at special student pricing, enables organizations to automate outreach, track student interactions, and deliver relevant content at the right time.
This solution is ideal for universities, colleges, and other academic bodies looking to enhance student recruitment, retention, and overall engagement. It integrates with existing Microsoft ecosystems, providing a unified platform for managing student relationships and improving institutional effectiveness.
- Automated Customer Journeys: Design and execute automated, multi-channel communication flows.
- Customer Segmentation: Group students based on demographics, behavior, and engagement levels.
- Real-time Analytics: Gain insights into journey performance and student engagement metrics.
- Integration Capabilities: Connects with other Dynamics 365 applications and Microsoft services.
- Student Pricing Model: Cost-effective annual commitment tailored for educational use.
Enhance your institution's student engagement with intelligent, automated communication journeys.
What This Enables
Enable personalized student recruitment journeys
Enable teams to design automated communication workflows that guide prospective students through the application and enrollment process. Streamline information delivery and track engagement to improve conversion rates.
Higher Education, K-12 Education, Online Learning Platforms, Vocational Training Centers
Automate student onboarding and orientation
Streamline the onboarding process for new students by delivering timely information and resources via automated journeys. Ensure students receive necessary details for course registration, campus services, and academic support.
University Admissions, College Student Services, International Student Programs, Graduate Studies Offices
Enhance student retention and success initiatives
Automate outreach to at-risk students based on academic or engagement data, providing targeted support and resources. Enable proactive intervention to improve student retention and academic outcomes.
Student Success Centers, Academic Advising Departments, Alumni Relations, Continuing Education Programs
Key Features
Customer Journey Designer
Visually map and automate multi-channel communication flows for personalized student experiences.
Segmentation Capabilities
Group students based on specific criteria to deliver highly relevant and targeted messages.
Real-time Analytics and Reporting
Monitor the effectiveness of communication campaigns and gain insights into student engagement.
Integration with Dynamics 365
Connect seamlessly with other Dynamics 365 applications for a unified view of student data.
Annual Commitment with Student Pricing
Benefit from cost-effective, predictable annual pricing designed for educational institutions.
Industry Applications
Education & Research
This product is specifically designed with student pricing for educational institutions to manage student communications and engagement.
Government & Public Sector
Publicly funded educational bodies and research institutions can utilize this for streamlined student outreach and administrative communication.
Non-profit
Non-profit educational organizations can leverage this tool to manage communications with students, donors, and stakeholders.
Healthcare & Life Sciences
Academic medical centers and health science programs within universities can use this for student and program-specific communications.
Frequently Asked Questions
What is Microsoft Dynamics 365 Customer Insights Journeys?
It is a SaaS solution that helps organizations create and manage personalized, automated communication journeys for their customers or students. This version is specifically priced for educational institutions.
Who is eligible for the Education Student Pricing?
This pricing is intended for qualified educational institutions, such as universities, colleges, and other academic organizations, for use in their student engagement activities.
How does this product help with student retention?
By enabling personalized and timely communication, it allows institutions to proactively identify and support students who may be struggling, thereby improving retention rates.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.