Microsoft Dynamics 365 Marketing Additional Contacts Tier 1 Monthly Subscription
This Microsoft Dynamics 365 Marketing monthly subscription provides additional contact capacity for Tier 1 engagement, enabling enhanced customer outreach and campaign management.
- Expanded Contact Capacity: Gain the ability to manage a larger volume of customer contacts within Dynamics 365 Marketing.
- Tier 1 Engagement: Supports essential marketing activities for businesses focused on core customer interactions.
- Monthly Subscription: Offers flexible, recurring access to additional contact licenses on a month-to-month basis.
- Core Marketing Features: Unlocks essential functionalities for campaign execution, lead nurturing, and customer segmentation.
Product Overview
Product Overview
This is a Microsoft Dynamics 365 Marketing platform license that grants access to additional contact capacity, specifically designated as Tier 1. It operates on a monthly subscription model, providing businesses with the flexibility to scale their marketing outreach efforts.
This license is designed for businesses that utilize Dynamics 365 for their internal operations and require more contact records than their current plan allows. It integrates directly into the existing Dynamics 365 environment, supporting IT Managers and IT Professionals in managing customer data and marketing campaigns.
- Increased Contact Limit: Allows for the addition of more customer records to your Dynamics 365 Marketing instance.
- Tiered Capacity: Provides a specific level of contact capacity suitable for standard marketing operations.
- Monthly Billing: Offers predictable monthly costs and the flexibility to adjust capacity as needed.
- Platform Integration: Seamlessly integrates with your existing Microsoft Dynamics 365 environment.
- Compliance and Scalability: Ensures you remain compliant with licensing while scaling your marketing activities.
This monthly subscription is ideal for SMB and mid-market organizations needing to expand their marketing contact database without significant upfront investment.
What This Enables
Expand Customer Database Capacity
Enable teams to manage a larger volume of customer and prospect records within Dynamics 365 Marketing. This ensures all relevant contacts are included in segmentation and campaign outreach.
cloud-based CRM, marketing automation platform, customer data management, internal sales enablement
Scale Marketing Campaigns
Support increased campaign volume and complexity by accommodating more contacts in your marketing database. This allows for more targeted and personalized communication strategies.
digital marketing operations, customer journey mapping, lead generation activities, email marketing execution
Maintain Licensing Compliance
Ensure your organization remains compliant with Microsoft's licensing terms for Dynamics 365 Marketing. This add-on prevents potential overage issues and associated penalties.
software asset management, IT governance, subscription-based software usage, operational continuity
Key Features
Additional Contact Licenses
Increases the number of customer records you can manage within Dynamics 365 Marketing, enabling broader outreach.
Tier 1 Capacity
Provides a foundational level of contact capacity suitable for core marketing operations and standard customer engagement.
Monthly Subscription Model
Offers predictable monthly costs and the flexibility to adjust contact capacity as your business needs evolve.
Direct Platform Integration
Seamlessly integrates with your existing Dynamics 365 Marketing environment, requiring no complex setup.
Scalability for Growth
Allows your marketing efforts to grow alongside your business by providing the necessary contact record capacity.
Industry Applications
Finance & Insurance
Financial services firms require robust customer data management for personalized communication and compliance with strict regulatory requirements regarding customer interactions and data handling.
Retail & Hospitality
Retailers and hospitality businesses rely on extensive customer contact data for loyalty programs, targeted promotions, and personalized guest experiences to drive repeat business.
Healthcare & Life Sciences
Healthcare organizations need to manage patient and provider contact information for appointment reminders, health education, and service outreach while adhering to privacy regulations like HIPAA.
Legal & Professional Services
Law firms and professional service providers use contact databases to manage client relationships, case updates, and ongoing communication, requiring organized and accessible client data.
Frequently Asked Questions
What is Microsoft NCE?
NCE stands for New Commerce Experience. It is Microsoft's updated licensing platform that standardizes the terms and conditions for purchasing Microsoft cloud services, including Dynamics 365.
What does 'Additional Contacts Tier 1' mean?
This refers to an add-on license that increases the number of contact records you can manage in Dynamics 365 Marketing. Tier 1 typically represents a standard capacity level suitable for many businesses' core marketing needs.
Can I change my contact capacity later?
Yes, the monthly subscription model offers flexibility. You can typically adjust your contact capacity up or down at the end of each monthly term, depending on your evolving business requirements.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.