
Microsoft Dynamics 365 Marketing Additional Contacts Tier 1
This Microsoft Dynamics 365 Marketing Additional Contacts Tier 1 license provides essential capacity for managing customer interactions within your marketing campaigns.
- Expanded Contact Capacity: Gain the ability to manage a larger volume of customer contacts for your marketing initiatives.
- Core Marketing Functionality: Unlock essential features for customer segmentation, campaign management, and engagement tracking.
- Monthly Subscription: Benefit from a flexible monthly billing cycle that aligns with your operational budget.
- Microsoft Platform Integration: Seamlessly integrate with your existing Dynamics 365 Customer Engagement plan for unified data management.
Product Overview
Product Overview
This Microsoft Dynamics 365 Marketing Additional Contacts Tier 1 license is a platform software subscription designed to increase the contact capacity for your Dynamics 365 Marketing environment. It provides the necessary licensing to support a greater volume of customer data and interactions, ensuring your marketing campaigns can scale effectively.
This license is intended for businesses that utilize Dynamics 365 for their own customer relationship management and marketing operations. It is ideal for IT Managers or Business Owners seeking to enhance their marketing outreach capabilities without overhauling their entire system, fitting into existing Dynamics 365 Customer Engagement deployments.
- Increased Contact Limit: Directly addresses the need for more contact records within Dynamics 365 Marketing.
- Scalable Marketing Operations: Allows businesses to grow their customer database and campaign reach.
- Subscription-Based Licensing: Offers predictable monthly costs and flexibility for adjusting capacity.
- Compliance and Data Management: Supports adherence to data handling regulations by providing licensed capacity.
- Enhanced Customer Engagement: Enables more targeted and personalized marketing efforts through broader data access.
This Microsoft Dynamics 365 Marketing license is the right choice for SMB and mid-market teams needing to expand their marketing contact capacity efficiently.
What This Enables
Expand Customer Database Capacity
Enable teams to manage a significantly larger volume of customer contact records within Dynamics 365 Marketing. This allows for more extensive segmentation and personalized outreach to a broader audience.
cloud-based CRM, on-premises CRM, hybrid CRM, customer data platform integration, marketing automation workflows
Scale Marketing Campaign Reach
Streamline the process of executing marketing campaigns to an increased number of recipients. This ensures that your business can effectively communicate with its entire customer base as it grows.
digital marketing campaigns, email marketing automation, social media engagement, lead nurturing programs, customer journey mapping
Support Growing Customer Data Needs
Automate the expansion of your marketing data storage capacity to accommodate new leads and existing customer interactions. This prevents operational bottlenecks caused by data volume limitations.
data-driven marketing, customer analytics, sales pipeline management, business intelligence integration, CRM data synchronization
Key Features
Additional Contact Licenses
Increases the number of contacts your Dynamics 365 Marketing instance can manage, allowing for broader campaign reach and deeper customer insights.
Monthly Subscription Billing
Provides predictable operational expenses and the flexibility to adjust contact capacity based on evolving business needs.
Dynamics 365 Integration
Seamlessly integrates with your existing Dynamics 365 Customer Engagement plan, ensuring data consistency and unified management.
Tier 1 Capacity
Offers a foundational level of increased contact capacity suitable for many growing SMB and mid-market businesses.
Microsoft Platform Support
Leverages Microsoft's reliable infrastructure and ongoing updates for your marketing platform.
Industry Applications
Retail & Hospitality
Retailers and hospitality businesses manage large customer databases for loyalty programs, personalized offers, and targeted promotions, requiring scalable contact capacity in their marketing platforms.
Finance & Insurance
Financial and insurance companies must maintain extensive customer records for compliance, personalized financial advice, and targeted product offerings, necessitating robust marketing data management.
Healthcare & Life Sciences
Healthcare organizations engage with patients and providers for appointment reminders, health information, and service updates, requiring a scalable and compliant system for managing communications.
Manufacturing & Industrial
Manufacturers often use marketing platforms to engage with distributors, partners, and B2B clients for product updates, service information, and lead generation, benefiting from expanded contact management.
Frequently Asked Questions
What is Microsoft NCE?
NCE stands for New Commerce Experience. It is Microsoft's updated licensing and billing platform for its cloud products, designed to offer more flexible terms and predictable billing.
What does 'Additional Contacts' mean for Dynamics 365 Marketing?
Additional Contacts refers to the licensing that increases the maximum number of contact records your Dynamics 365 Marketing environment can store and manage for your marketing activities.
Can I adjust my contact capacity later?
Yes, as this is a subscription license, you can typically adjust your contact capacity by adding more licenses or changing tiers based on your business requirements and the terms of the NCE agreement.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.