Microsoft Dynamics 365 Remote Assist Attach for Education Faculty
Microsoft Dynamics 365 Remote Assist Attach for Education Faculty provides annual subscription licensing for faculty members to utilize advanced remote assistance capabilities.
- Annual Subscription: Secure faculty access to Dynamics 365 Remote Assist with a predictable annual billing cycle.
- Education Faculty Focus: Tailored licensing designed specifically for the needs of educators and academic staff.
- Remote Assistance Capabilities: Empower faculty to provide and receive real-time, hands-on remote support for technical issues.
- Enhanced Collaboration: Facilitate efficient problem-solving and knowledge sharing through integrated mixed reality tools.
Product Overview
Product Overview
This is an annual subscription license for Microsoft Dynamics 365 Remote Assist Attach, specifically priced for education faculty. It unlocks the capabilities of Remote Assist, enabling users to share their first-person view with a remote expert who can provide guidance through annotations and communication.
This license is ideal for educational institutions looking to equip their faculty with tools for remote technical support and collaboration. It integrates with existing Dynamics 365 environments and can be deployed across various devices, supporting IT professionals and faculty members in maintaining operational efficiency.
- Remote Expert Guidance: Enables faculty to connect with IT support or peers, sharing their real-time view to resolve issues faster.
- Annotation Tools: Allows remote experts to draw and annotate over the faculty member's live video feed, providing clear instructions.
- Mixed Reality Integration: Leverages mixed reality for immersive and intuitive remote assistance experiences.
- Annual Billing: Provides cost predictability with a fixed annual payment for the subscription term.
- Faculty Specific Pricing: Offers an advantageous price point designed for academic staff and institutions.
Equip your education faculty with powerful remote assistance tools through this specialized Microsoft Dynamics 365 license.
What This Enables
Enable Faculty Remote Technical Support
Enable faculty members to receive real-time, visual guidance from IT support or peers to resolve technical issues. This ensures minimal disruption to teaching and administrative tasks by providing immediate expert assistance.
educational institutions, remote faculty, on-premises IT support, mixed reality devices, mobile devices
Streamline Device Troubleshooting
Streamline the process of troubleshooting hardware or software issues on faculty devices by allowing remote experts to see exactly what the faculty member sees. This accelerates diagnosis and resolution, improving user satisfaction.
academic IT departments, faculty workstations, classroom technology, administrative offices, device management
Facilitate Remote Collaboration for Experts
Facilitate collaboration between faculty and remote IT specialists or subject matter experts through shared visual context and communication tools. This allows for efficient knowledge transfer and problem-solving without physical presence.
distributed campuses, hybrid work models, specialized technical support, cross-departmental assistance, virtual training
Key Features
First-person video sharing
Allows remote experts to see the user's environment, enabling precise guidance and faster issue resolution.
2D and 3D annotations
Provides clear, visual instructions overlaid on the live video feed, making complex steps easy to follow.
Integrated chat and calls
Enables seamless communication between the faculty member and the remote expert for efficient collaboration.
Mixed Reality support
Offers an immersive experience for both the user and the expert, enhancing understanding and accuracy.
Annual subscription model
Provides predictable budgeting and ensures continuous access to the latest features and support for faculty.
Industry Applications
Education & Research
This license is specifically priced for education faculty, directly supporting academic institutions in providing remote technical assistance for their staff and technology.
Healthcare & Life Sciences
Healthcare organizations can utilize remote assist for training and technical support on specialized equipment, ensuring compliance and operational continuity.
Manufacturing & Industrial
Industrial settings benefit from remote expert guidance for equipment maintenance and troubleshooting, reducing on-site technician needs and minimizing downtime.
Government & Public Sector
Public sector agencies can improve efficiency by providing remote support for IT infrastructure and user devices, ensuring critical services remain operational.
Frequently Asked Questions
What is Microsoft Dynamics 365 Remote Assist Attach?
It is a software license that enables users to share their first-person view with a remote expert who can provide assistance through annotations and communication tools, facilitating faster problem-solving.
Who is eligible for Education Faculty Pricing?
This pricing is specifically designed for faculty members and academic staff within educational institutions. Verification may be required by Microsoft's licensing terms.
What devices are compatible with Dynamics 365 Remote Assist?
The service is compatible with various devices, including HoloLens, other mixed reality headsets, and mobile devices like smartphones and tablets, depending on the specific attachment and configuration.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.