Microsoft Solgari Customer Engagement for Teams Auto-Dialer Add-On
The Microsoft Solgari Customer Engagement for Teams Auto-Dialer Add-On provides monthly access to automated outbound calling capabilities directly within your Teams environment, enhancing sales and support efficiency.
- Automated Dialing: Streamline outbound call campaigns and follow-ups directly from Microsoft Teams.
- Enhanced Productivity: Reduce manual dialing time, allowing staff to focus on customer interactions.
- Integrated Workflow: Seamlessly integrate calling into existing Teams communication channels.
- Subscription Access: Gain continuous access to advanced auto-dialing features on a monthly basis.
Product Overview
Product Overview
This monthly subscription license unlocks the Solgari Customer Engagement for Teams Auto-Dialer Add-On, a powerful tool designed to automate outbound calling processes for businesses using Microsoft Teams.
It is ideal for sales teams, customer support departments, and any business unit that relies on frequent outbound communication, integrating directly into the familiar Teams interface to manage calls and customer data efficiently.
- Automated Outbound Calling: Initiate calls automatically from contact lists or CRM integrations.
- Teams Integration: Operate directly within the Microsoft Teams application for a unified experience.
- Productivity Boost: Significantly reduce time spent on manual dialing and call preparation.
- Customer Engagement: Improve reach and responsiveness for sales outreach and follow-up.
- Subscription Model: Provides flexible, month-to-month access to the auto-dialer functionality.
Empower your SMB or mid-market teams with efficient, integrated outbound calling directly through Microsoft Teams.
What This Enables
Automate outbound sales outreach
Enable teams to initiate high volumes of outbound calls to prospects and leads directly from Microsoft Teams. Streamline the sales process by automating the dialing sequence and focusing on conversation.
Sales teams, lead generation, customer outreach, CRM integration
Enhance customer support follow-ups
Allow support staff to efficiently follow up with customers on open tickets or post-resolution surveys using automated dialing. Improve customer satisfaction through timely and consistent communication.
Customer service, post-support engagement, proactive outreach, ticket resolution
Streamline appointment setting
Organizations deploying proactive outreach strategies can use this add-on to automate appointment setting calls. Increase the number of scheduled meetings and improve resource allocation.
Appointment scheduling, B2B outreach, service booking, client management
Key Features
Automated Dialing Engine
Significantly reduces manual dialing time, allowing staff to handle more customer interactions per hour.
Microsoft Teams Integration
Provides a unified user experience by operating within the familiar Teams interface, reducing the learning curve and increasing adoption.
Subscription-based Licensing
Offers flexible, month-to-month access to advanced auto-dialing features, allowing for scalable resource allocation.
Direct Call Initiation
Enables users to initiate outbound calls directly from contact lists or integrated applications, simplifying workflows.
Productivity Enhancement
Empowers sales and support teams to focus on customer engagement rather than administrative dialing tasks.
Industry Applications
Finance & Insurance
Financial services firms can use automated dialing for proactive client outreach, appointment setting for consultations, and follow-ups on loan or policy applications, adhering to communication compliance standards.
Legal & Professional Services
Law firms and professional service providers can streamline client communication for scheduling consultations, sending case updates, or conducting follow-ups, improving client relations and operational efficiency.
Retail & Hospitality
Businesses in retail and hospitality can leverage auto-dialing for appointment confirmations, special offer notifications, or post-service feedback collection, enhancing customer experience and driving repeat business.
Healthcare & Life Sciences
Healthcare providers can utilize this tool for appointment reminders, patient follow-ups, or outreach for preventative care programs, ensuring timely communication while respecting patient privacy regulations.
Frequently Asked Questions
What is the Solgari Customer Engagement for Teams Auto-Dialer Add-On?
It is a monthly subscription service that integrates automated outbound calling capabilities into Microsoft Teams, designed to enhance sales and customer engagement efforts for businesses.
Who is this product intended for?
This product is for SMB and mid-market businesses that use Microsoft Teams and need to improve the efficiency of their outbound calling operations for sales, support, or other communication needs.
How is this licensed?
The license is provided on a monthly subscription basis, offering flexibility and continuous access to the auto-dialer features.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.