Microsoft Teams Phone Standard - Annual Subscription
Microsoft Teams Phone Standard offers annual, monthly paid cloud calling and collaboration for up to 5,000 users, simplifying business communications.
- Cloud Calling: Access enterprise-grade voice capabilities directly within Microsoft Teams.
- Annual Subscription: Secure predictable costs with an annual plan, paid monthly for budget flexibility.
- User Capacity: Supports up to 5,000 users, scaling with your business needs.
- Collaboration Hub: Integrates voice with chat, meetings, and file sharing for unified communication.
Product Overview
Product Overview
Microsoft Teams Phone Standard is a cloud-based voice solution that integrates directly into the Microsoft Teams platform. It provides essential calling features, enabling users to make and receive calls from anywhere, on any device, all managed through a familiar interface.
This service is designed for businesses seeking to consolidate their communication tools. It empowers employees with reliable calling capabilities while enhancing collaboration through seamless integration with Teams' chat, meetings, and file-sharing functionalities.
- Unified Communications: Combines voice calling with chat, meetings, and collaboration tools in one application.
- Cloud-Based Telephony: Eliminates the need for on-premises PBX hardware, reducing infrastructure costs and complexity.
- Annual Billing: Provides cost predictability with an annual commitment, payable in monthly installments.
- Scalable Licensing: Easily add or remove licenses to match your organization's evolving headcount.
- Global Reach: Enables calling to and from anywhere in the world, supporting distributed workforces.
Transform your business communications by bringing enterprise-grade calling into your Microsoft Teams environment.
What This Enables
Enable seamless cloud calling within Teams
Enable teams to make and receive business calls directly from the Microsoft Teams application. This streamlines communication workflows and improves user productivity by consolidating tools.
Microsoft 365 users, Hybrid work environments, Remote teams, Unified communications strategy
Streamline voice and collaboration infrastructure
Streamline IT operations by replacing traditional PBX systems with a cloud-based voice solution integrated into Teams. This reduces hardware maintenance and management overhead.
Businesses consolidating IT services, Organizations reducing on-premises hardware, Companies adopting cloud-first strategies
Automate user onboarding for voice services
Automate the provisioning of voice capabilities for new and existing employees through Microsoft Teams. This ensures users have the necessary communication tools from day one.
Growing businesses, Organizations with frequent staff changes, IT departments focused on efficiency
Key Features
Direct Inward Dialing (DID)
Allows users to receive calls directly to their Teams client, bypassing switchboards for faster communication.
Call Transfer and Hold
Enables efficient call management, ensuring callers are directed to the right person or placed on hold appropriately.
Voicemail to Email
Delivers voicemails as audio files to user inboxes, allowing for convenient access and review.
Call Queues and Auto Attendants
Improves customer service by routing incoming calls efficiently to available agents or providing automated responses.
Integration with Microsoft 365 Ecosystem
Provides a unified experience by connecting voice with chat, meetings, and other productivity tools.
Industry Applications
Finance & Insurance
Enables secure and reliable communication for financial institutions and insurance providers requiring consistent client interaction.
Healthcare & Life Sciences
Supports communication needs for clinics and administrative offices, facilitating patient coordination and internal collaboration.
Legal & Professional Services
Provides essential calling features for law firms and consultancies needing to manage client communications efficiently and professionally.
Retail & Hospitality
Facilitates communication across distributed locations and with customers, supporting operational coordination and service delivery.
Frequently Asked Questions
What is Microsoft Teams Phone Standard?
It is a cloud-based voice solution that integrates calling capabilities directly into the Microsoft Teams application, offering essential telephony features for businesses.
Who is this service for?
This service is designed for SMB and mid-market companies that use Microsoft 365 and Microsoft Teams and require integrated voice calling for their employees.
What is the pricing model?
This is an annual subscription plan that is paid on a monthly basis, providing predictable costs for essential voice services.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.