Quote in under 60 seconds
AI-verified compatibility
Live inventory across 200+ brands
FedRAMP · HIPAA · FERPA
AI-assembled cross-tower solutions
Poly CCX 400 BMP MS PoE-e IP Phone 5" LCD Touchscreen Gigabit Ethernet 848Z8AA#AC3
Poly·MPN: 848Z8AA#AC3

Poly CCX 400 BMP MS PoE-e IP Phone 5" LCD Touchscreen Gigabit Ethernet 848Z8AA#AC3

The Poly CCX 400 business IP phone provides 24 lines and a 5-inch color touchscreen for intuitive call management in professional environments.

  • HD Voice: Delivers crystal-clear audio for improved communication clarity and reduced misunderstandings.
  • Acoustic Fence: Minimizes background noise, ensuring your voice is heard clearly during calls.
  • Gigabit Ethernet: Provides high-speed network connectivity for reliable data transfer and voice quality.
  • 24 Lines: Supports a high volume of concurrent calls and extensions for busy office environments.
$243.26
In StockSave $11.00· ends Jul 31
Secure Checkout
Fast Fulfillment
Manufacturer Warranty Included

Product Overview

The Poly CCX 400 (MPN: 848Z8AA#AC3) is an entry-level business IP phone featuring a 5-inch LCD touchscreen display with a 720 x 1280 resolution. It supports 24 lines and includes Gigabit Ethernet for fast network speeds.

Designed for ease of use, it boasts Poly HD Voice and Acoustic Clarity for superior audio, while Acoustic Fence technology isolates voices from background distractions, enhancing call quality and productivity.

  • 5-inch Color Touchscreen: Provides an intuitive interface for easy navigation of contacts and meetings.
  • Poly HD Voice & Acoustic Clarity: Delivers exceptional audio quality for clear, natural conversations.
  • Acoustic Fence Technology: Significantly reduces distracting background noise for focused calls.
  • Gigabit Ethernet Ports: Ensures high-speed, reliable network connectivity for voice and data.
  • 24 Line Appearances: Manages a high volume of calls and extensions, suitable for busy professionals.

The Poly CCX 400 offers a user-friendly and high-quality communication experience, making it an ideal choice for businesses seeking reliable IP telephony.

Technical Specifications

1Performance & Business Impact
Lines Quantity24 linesSupports a high volume of concurrent calls and extensions, ideal for busy professionals.
Voice CodecsG.722, G.729ab, G.711alaw, iLBC, G.711ulaw, OPUSEnsures high-quality, clear voice transmission across various network conditions.
Poly HD Voice & Acoustic ClaritySupportedDelivers exceptional audio fidelity for natural-sounding conversations and reduced misunderstandings.
Poly Acoustic Fence TechnologySupportedMinimizes background noise, ensuring clear voice pickup and focused communication.
2Connectivity & I/O
Ethernet LAN2 x Gigabit Ethernet
Power over Ethernet (PoE)Yes
USB 2.0 Ports1 port
RJ-9 Ports1 port
Security AlgorithmsHTTPS
3Physical & Environmental
Dimensions (W×D×H)222 mm × 243 mm × 69 mm (8.7 in × 9.6 in × 2.7 in)
WeightApprox. 300 g (0.66 lbs) (Package weight)
Product ColourBlack
Operating Temperature0°C to 40°C (32°F to 104°F)
Operating Relative Humidity5% to 95% (non-condensing)
4Lifecycle, Warranty & Compliance
Warranty1-Year Limited Warranty (Inferred based on product class)
In-Box ContentsHandset, LAN Cable (RJ-45), Stand
Compliance CertificatesRoHS, FCC, CE
Operating SystemAndroid 12

Full Specifications

Manufacturer Data
Display5
DisplayLCD
Display diagonal12.7 cm (5")
Display resolution720 x 1280 pixels
Aspect ratio9:16
TouchscreenYes
Network6
Ethernet LANYes
Ethernet LAN interface typeGigabit Ethernet
Ethernet LAN data rates10,100,1000 Mbit/s
Wi-FiNo
BluetoothNo
Security algorithmsHTTPS
Ports & interfaces3
USB 2.0 ports quantity1
Ethernet LAN (RJ-45) ports2
RJ-9 ports quantity1
Power1
Power over Ethernet (PoE)Yes
Audio2
SpeakerphoneYes
Voice codecsG.722, G.729ab, G.711alaw, iLBC, G.711ulaw, OPUS
Performance1
Compatible operating systemsAndroid 12
Weight & dimensions4
Package width222 mm
Package depth243 mm
Package height69 mm
Package weight300 g
Design3
Product typeIP Phone
Handset typeWired handset
Product colourBlack
Certificates1
Compliance certificatesRoHS, Federal Communications Commission (FCC), CE
Packaging content4
HandsetYes
Number of handles included1 pc(s)
Cables includedLAN (RJ-45)
Stand includedYes
Phone features1
Lines quantity24 lines
Technical details1
Total carbon footprint (kg of CO2e)60
Operational conditions1
Operating temperature (T-T)0 - 40 °C
Logistics data1
UNSPSC-code43191515
Lifecycle2
Release DateNovember 1, 2023
End of LifeDecember 31, 2027
Downloads1
Product Datasheet1.8 MB
Download

What This Solves

Clear Business Calls

Employees need to conduct professional phone calls without distractions. The Poly CCX 400 delivers HD Voice and Acoustic Fence technology to ensure every conversation is clear and focused.

Small businesses, branch offices, customer service desks, executive offices

Intuitive Call Management

Users require a simple way to manage calls, contacts, and meetings. The 5-inch color touchscreen on the CCX 400 provides an easy-to-navigate interface for efficient communication workflows.

Growing SMBs, mid-market companies, organizations with high call volumes

Reliable Network Integration

Businesses need dependable network connectivity for voice services. The CCX 400 features Gigabit Ethernet ports, supporting Power over Ethernet (PoE) for streamlined installation and consistent performance.

Offices with existing VoIP infrastructure, companies upgrading desk phones, environments requiring high-speed data transfer

Key Features

5" LCD Color Touchscreen (720x1280)

Provides an intuitive and visually clear interface for easy access to contacts and call functions.

Poly HD Voice & Acoustic Clarity

Ensures exceptional audio fidelity, making conversations sound natural and reducing listener fatigue.

Poly Acoustic Fence Technology

Eliminates distracting background noises, allowing users to focus on the conversation.

2 x Gigabit Ethernet Ports

Delivers high-speed network connectivity for reliable voice and data traffic.

24 Line Appearances

Supports a high volume of concurrent calls and extensions, ideal for busy professionals.

Industry Applications

Legal & Professional Services

Ensures clear and confidential client communications with advanced noise-canceling features.

Finance & Insurance

Provides reliable and secure voice communication essential for financial transactions and client advisement.

Healthcare & Life Sciences

Facilitates clear communication for administrative staff, supporting efficient patient coordination.

Retail & Hospitality

Offers dependable desk phone functionality for managers and staff in busy operational environments.

Frequently Asked Questions

What operating system does the Poly CCX 400 use?

The Poly CCX 400 runs on the Android 12 operating system, providing a stable and familiar platform for its applications.

Does the Poly CCX 400 support Power over Ethernet (PoE)?

Yes, the Poly CCX 400 supports Power over Ethernet (PoE), allowing for simplified installation by eliminating the need for a separate power adapter.

What is the screen size and resolution of the Poly CCX 400?

The phone features a 5-inch LCD color touchscreen display with a resolution of 720 x 1280 pixels.

Can the Poly CCX 400 connect to Wi-Fi or Bluetooth?

No, the Poly CCX 400 does not support Wi-Fi or Bluetooth connectivity; it relies on its Ethernet ports for network access.

Warranty & Returns

Manufacturer Warranty

1 YEAR

Warranty is provided directly by the manufacturer and covers defects in materials and workmanship under normal use.

Return Policy

Returns subject to manufacturer approval

Hardware returns are governed by the manufacturer's return policy. Some products are non-returnable or subject to restocking fees. Defective items are handled under the manufacturer warranty. Contact Zent Networks before initiating any return.

$243.26