Poly EncorePro 320 USB-A TAA Headset 767G0AA
The Poly EncorePro 320 headset delivers clear audio and reliable performance for demanding office and call center environments, featuring a flexible noise-canceling microphone.
- Noise-Canceling Microphone: Ensures callers hear conversations clearly by filtering out distracting background noise, improving communication accuracy.
- Binaural Headset Design: Provides immersive audio for both ears, enhancing focus and comprehension during calls and virtual meetings.
- Wired USB Connectivity: Offers a stable, high-quality audio connection to PCs, eliminating wireless dropouts and ensuring consistent performance.
- Durable Construction: Built with robust materials for long-lasting use in high-volume contact center settings, reducing replacement costs.
Product Overview
Product Overview
The Poly EncorePro 320 is a binaural, over-the-ear headset designed for office and call center use, featuring wired USB Type-A connectivity for PC compatibility. It boasts a 2.19m cable length and a boom microphone with an omnidirectional pickup pattern, ensuring clear voice transmission.
This headset is TAA compliant and certified for CE, supporting Windows 10, Windows 11, and macOS operating systems. It includes the Poly Lens app for enhanced management and customization, promoting a productive user experience.
- Clear Voice Transmission: The omnidirectional boom microphone captures voice input effectively, ensuring your message is heard without background interference.
- All-Day Comfort: Designed with supra-aural ear coupling and a lightweight build (105g), it minimizes fatigue during extended wear.
- Plug-and-Play Simplicity: USB Type-A connectivity allows for immediate use with compatible PCs without complex setup procedures.
- Enhanced Focus: The binaural design isolates sound, helping users concentrate on calls and reduce distractions in busy environments.
- TCO Value: Durable construction and reliable performance contribute to a lower total cost of ownership through extended product lifespan.
The Poly EncorePro 320 headset provides a dependable and comfortable audio solution for professionals who require clear communication in demanding work environments.
Technical Specifications
1Performance & Business Impact
2Connectivity & I/O
3Physical & Environmental
4Lifecycle, Warranty & Compliance
Full Specifications
Ports & interfaces3
Performance9
Weight & dimensions4
Certificates1
Packaging content1
Headphones1
Microphone1
System requirements1
Sustainability1
Packaging data1
Logistics data1
Technical details1
Other features1
Lifecycle2
Common Uses
Clear Call Center Communication
Contact center agents require crystal-clear audio to handle customer inquiries effectively. This headset's noise-canceling microphone ensures every word is understood, reducing call times and improving customer satisfaction.
Call centers, customer support desks, inbound/outbound sales teams, remote support agents
Professional Office Collaboration
Office professionals rely on consistent audio for virtual meetings, client calls, and internal collaboration. The binaural design and stable USB connection enhance focus and participation in team discussions.
Hybrid work environments, open-plan offices, remote employees, team collaboration spaces
Reliable PC Audio Input
Users need a dependable microphone and speaker system for their computers for various applications. This headset provides a direct, high-quality audio interface for PCs, ensuring consistent performance for voice and audio playback.
Any PC user requiring dedicated audio, remote workers, students, office professionals
Key Features
Noise-canceling microphone
Ensures clear voice transmission by filtering out background noise, leading to fewer misunderstandings and improved communication efficiency.
Binaural headset type
Provides immersive audio for both ears, enhancing focus and comprehension during calls and virtual meetings.
Wired Connectivity (USB Type-A)
Offers a stable, high-quality audio connection to PCs, eliminating wireless dropouts and ensuring consistent performance.
Supraaural ear coupling
Designed for comfort during extended wear, minimizing ear fatigue for users who spend long hours on calls.
TAA Compliance
Meets government procurement requirements for products manufactured in Trade Agreements Act designated countries, ensuring compliance for public sector deployments.
Compatible With
Computing Devices
Desktop PCs, laptops, workstations, servers, gaming consoles
Unified Communications Platforms
Microsoft Teams, Zoom, Cisco Webex, RingCentral, Avaya
Operating Systems
Windows 10, Windows 11, macOS
Audio Peripherals
USB hubs, USB-C adapters, docking stations
Frequently Asked Questions
What operating systems are compatible with the Poly EncorePro 320 headset?
The headset is compatible with Windows 10, Windows 11, and macOS operating systems, offering broad usability for most business PCs.
Can I use this headset with a USB-C port?
Yes, the headset connects via USB Type-A, but it is compatible with USB-C ports using a standard USB Type-A to USB Type-C adapter.
What is included in the box with the Poly EncorePro 320 headset?
The package includes the headset itself and a user guide, providing essential components for immediate use.
Does the microphone have noise-canceling capabilities?
Yes, the headset features a flexible noise-canceling microphone designed to filter out background noise for clearer voice transmission.
Warranty & Returns
Manufacturer Warranty
1 YEAR
Warranty is provided directly by the manufacturer and covers defects in materials and workmanship under normal use.
Return Policy
Returns subject to manufacturer approval
Hardware returns are governed by the manufacturer's return policy. Some products are non-returnable or subject to restocking fees. Defective items are handled under the manufacturer warranty. Contact Zent Networks before initiating any return.