Poly EncorePro 525 Stereo USB-A Headset Black 783R3AA
The Poly EncorePro 525 Stereo headset offers clear audio and a comfortable design for enhanced call center productivity, connecting easily via USB-A.
- Clear Conversations: Voice-optimized frequency response ensures every word is heard, reducing miscommunication and improving customer satisfaction.
- Enhanced Productivity: Lightweight, comfortable design allows agents to stay focused and engaged throughout their shifts, minimizing fatigue.
- Easy Connectivity: USB-A connection provides a simple plug-and-play experience for immediate use with PCs, saving IT setup time.
- Optimal Mic Positioning: Visual and tactile cues for the boom microphone ensure correct placement, guaranteeing clear voice transmission for every call.
Product Overview
Product Overview
The Poly EncorePro 525 Stereo headset (MPN: 783R3AA) is a binaural, head-band wearing style headset designed for calls and music. It features a boom microphone and connects via wired technology, supporting Windows 10, Windows 11, and macOS operating systems.
This headset is TCO certified, reflecting its commitment to sustainability. Its lightweight design, weighing only 74g, ensures comfort during extended use, making it suitable for professional environments requiring clear communication.
- Superior Audio Quality: Voice-optimized frequency response delivers exceptional clarity for both incoming and outgoing audio, minimizing errors.
- All-Day Comfort: Ergonomically designed with a lightweight build (74g) and soft earcups for extended wear without discomfort.
- Intuitive Controls: Easy USB-A plug-and-play setup reduces IT burden and allows for immediate agent productivity.
- Durable Construction: Built to withstand the rigors of daily use in busy contact center environments.
- TCO Certified: Meets high environmental and ergonomic standards, contributing to a sustainable workplace.
Equip your team with the Poly EncorePro 525 Stereo headset for reliable, clear communication that enhances productivity and user experience.
Technical Specifications
1Performance & Business Impact
2Connectivity & I/O
3Physical & Environmental
4Lifecycle, Warranty & Compliance
Full Specifications
Ports & interfaces1
Performance7
Weight & dimensions4
Packaging content1
Headphones1
Microphone1
System requirements1
Sustainability1
Packaging data1
Logistics data1
Technical details1
Other features1
Lifecycle2
What This Solves
Enhance Call Center Productivity
Contact centers require reliable audio solutions to manage high call volumes efficiently. The EncorePro 525 Stereo headset delivers clear voice transmission and comfortable wear, enabling agents to perform optimally.
Customer service departments, technical support teams, inbound/outbound sales operations, IT help desks
Improve Remote Work Communication
Remote employees need dependable audio for virtual meetings and client calls. This headset's USB-A connectivity and clear microphone ensure seamless communication from any home office setup.
Distributed workforce, remote sales teams, telecommuting employees, hybrid work environments
Streamline IT Deployment
IT departments need plug-and-play solutions to reduce setup time and support overhead. The USB-A connection allows for quick integration into existing PC environments without complex drivers.
Small businesses without dedicated IT, mid-market companies with growing IT needs, organizations standardizing on PC communication
Key Features
Connectivity technology: Wired
Ensures a stable, high-quality audio connection without the latency or interference issues common with wireless devices.
Headset type: Binaural
Provides immersive audio for both ears, enhancing focus and call clarity by isolating the user from ambient noise.
Microphone type: Boom
Allows for precise positioning close to the mouth, capturing voice clearly while minimizing background sound.
Weight: 74 g
Offers exceptional comfort for all-day wear, reducing listener fatigue and improving agent concentration.
Sustainability certificates: TCO
Meets stringent environmental and ergonomic standards, aligning with corporate sustainability goals and employee well-being.
Industry Applications
Finance & Insurance
Ensures clear and secure communication for financial advisors and insurance agents handling sensitive client information.
Healthcare & Life Sciences
Facilitates clear communication for administrative staff and patient support services, adhering to professional standards.
Retail & Hospitality
Supports customer service representatives and front-desk staff in providing clear and efficient customer interactions.
Legal & Professional Services
Provides reliable audio for legal professionals and consultants during client consultations and internal meetings.
Frequently Asked Questions
What operating systems are compatible with the Poly EncorePro 525 Stereo headset?
The headset is compatible with Windows 10, Windows 11, and macOS. It connects via USB Type-A for easy integration.
Can this headset be used for music listening as well as calls?
Yes, the headset is recommended for both calls and music, featuring a voice-optimized frequency response for clear audio playback.
What is included in the box with the headset?
The box contents include the headset itself. It connects via USB Type-A, so no additional audio cables are typically required for PC use.
How does the boom microphone ensure clear voice quality?
The boom microphone can be precisely positioned near the user's mouth, and visual/tactile cues help ensure optimal placement for clear voice capture and reduced background noise.
Warranty & Returns
Manufacturer Warranty
1 YEAR
Warranty is provided directly by the manufacturer and covers defects in materials and workmanship under normal use.
Return Policy
Returns subject to manufacturer approval
Hardware returns are governed by the manufacturer's return policy. Some products are non-returnable or subject to restocking fees. Defective items are handled under the manufacturer warranty. Contact Zent Networks before initiating any return.