EdgeConnect SD-WAN. Deployed by HPE experts. Handed off to you.
HPE Aruba Networking engineers design, configure, validate, and hand off your EdgeConnect SD-WAN deployment — so your team can focus on running the business, not learning the platform. Pick the activities you need from a flexible menu and HPE's SD-WAN specialists handle the rest.
No SOW required. The HPE Service Description is legally binding once booked — no delays, no back-and-forth on paperwork.
11+ activities across design, implementation, migration, and knowledge transfer — engage only what your deployment needs, nothing more.
Before you deploy
Is your SD-WAN topology backed by a validated HLD and LLD before deployment begins?
Does your team have hands-on EdgeConnect Orchestrator configuration experience?
Has your design been lab-tested before touching your production WAN?
Do you have a cutover plan that keeps every site online during migration?
Can your team manage and troubleshoot this platform after the engineer leaves?
Engagement Options
Three options. Sized to your deployment.
Each tier draws from the same menu of expert activities — the difference is duration and scope. No SOW required for any tier.
QuickStart
10 business days
Small deployments — under 5 sites or 1 data centre + 2 branches
- ✓Select from the full activity menu
- ✓Remote delivery
- ✓Onsite available at +$3,500/week
- ✓Delivery PM assigned
Extended
20 business days
Mid-sized multi-site rollouts with moderate complexity
- ✓Select from the full activity menu
- ✓Remote delivery
- ✓Onsite available at +$3,500/week
- ✓Delivery PM assigned
Dedicated Engineer
12 months, full-time
Large, complex, or phased enterprise-wide deployments
- ✓Design + implementation + ongoing tuning
- ✓Dedicated HPE SD-WAN engineer
- ✓Remote delivery
- ✓Onsite available at +$3,500/week
Flexible Scope
You pick the activities. HPE delivers.
SD-WAN Assist is not a rigid, one-size-fits-all engagement. Choose from the activities below to target the areas where you need expert help most. Your HPE engineer works through the selected activities within your contracted time.
Design
Design Assistance
High-Level Design (HLD) and Low-Level Design (LLD) for your SD-WAN topology
Design Validation
Reviews and validates a design produced by your team or a partner
Design Testing
Lab testing of your design or testing the rollout process before production
Implementation
Orchestrator Configuration
Install and configure EdgeConnect Orchestrator on your platform
Sizing & Installation
Assist with sizing and installation of your Orchestrator environment
SD-WAN Policy & Overlay Setup
Configure SD-WAN policies, Business Intent Overlays, and WAN profiles
Cutover
Cutover Shadowing
HPE engineer shadows remotely during production cutover — real-time guidance without taking the wheel
Smart Remote Hands
HPE engineer performs a remote assist session during cutover — hands-on remote support
Post-Deployment
Day-2 Tuning & Validation
Post-deployment optimisation — tuning policies, overlays, and applying best practices
Knowledge Transfer
Live training session using your production network as the teaching tool
Best Practice Knowledge Transfer
Dedicated session on EdgeConnect operational best practices
Cloud Migration
Migrate from on-premises Orchestrator to Aruba Orchestrator-as-a-Service (cloud-hosted)
How It Works
Five steps. No ambiguity.
From purchase to knowledge transfer — here's exactly what happens at each stage.
Day 1
Purchase & Acknowledgment
You purchase the SD-WAN Assist service through Zent. You acknowledge the HPE Service Description — no SOW needed. A Delivery Project Manager is assigned and your planning session is scheduled.
What we need from you
Signed service description acknowledgment
Primary technical contact designated
Days 1–3
Service Planning Session
HPE reviews your documentation, current deployment, and future goals. You complete an audit questionnaire covering your environment. A preliminary delivery schedule is defined.
What we need from you
Completed audit questionnaire
Network documentation and topology details
Before config
Physical Installation & Connectivity
You receive your EdgeConnect equipment or licenses. External links and services are readied. Remote connectivity is established so HPE engineers can access your environment.
What we need from you
Equipment racked and powered
External WAN links active
Remote access for HPE engineers
Core engagement
Configuration & Validation
HPE engineers and your team work through the selected activities. SD-WAN policies configured, Business Intent Overlays applied, Orchestrator set up, and validation testing completed.
What happens
SD-WAN policies configured
Business Intent Overlays applied
Orchestrator setup and integration
Validation testing completed
Engagement close
Knowledge Transfer & Close
A remote knowledge transfer session reviews the deployment. HPE provides deployment and close-out documentation. Your team is trained on your live network and ready to operate independently.
What you get
Deployment summary documentation
Close-out documentation
Your team trained on your live network
Built For These Scenarios
Is this right for you?
SD-WAN Assist accelerates every stage of your EdgeConnect lifecycle — from first deployment to ongoing optimisation.
First-time EdgeConnect deployment
HPE experts guide you from design through go-live — skip the learning curve entirely
Expanding SD-WAN to new sites
Add branches, data centres, or remote locations with expert validation before cutover
Migrating to cloud Orchestrator
HPE handles the migration from on-prem to Orchestrator-as-a-Service so you avoid disruption
Post-deployment optimisation
Day-2 tuning ensures you're getting full value from your SD-WAN investment
Design validation before rollout
Have HPE architects validate your design before you commit to production
Built For These Industries
Every industry has a different WAN challenge.
EdgeConnect SD-WAN is purpose-built for distributed environments. Here is how it applies to your sector.
Education
Multi-campus connectivity across unstable links, cloud application performance for remote learners
Application-aware routing prioritizes SIS, LMS, and video conferencing — consistent experience across every campus and off-campus location
Hospitality
Guest and operational networks across hundreds of properties, PMS and POS reliability
Unified SD-WAN across all properties — guest, POS, and back-office traffic segmented and prioritized per site with zero-touch branch deployment
Retail
POS connectivity at every location, card payment reliability during peak hours, multi-site visibility
Automatic failover to cellular keeps transactions running when primary link drops — sub-second switchover with no POS disruption
Technology
Cloud-first architecture, developer SaaS latency, dynamic workload distribution
Direct cloud breakout routes SaaS traffic locally — eliminates backhauling through HQ and reduces latency for cloud-native teams
Healthcare
EHR performance, telehealth reliability, compliant connectivity across clinical sites
Policy-based routing prioritizes clinical traffic — telehealth and EHR never compete with general browsing across facilities
Government
Secure WAN across distributed agencies, strict policy enforcement, auditability requirements
Encrypted overlay with segmentation per agency — consistent security policy enforced across every site from a single Orchestrator
Finance
Low-latency connectivity for trading and transactions, branch reliability, regulatory compliance
Sub-second failover and application SLAs ensure trading platforms and transaction systems remain available across all branch locations
Manufacturing
OT/IT convergence, plant floor connectivity, ERP performance alongside operational systems
Separate OT and IT traffic on the same WAN — ERP and SCADA prioritized independently, plant floor isolated from corporate network
Responsibility Model
Clear ownership at every step.
The allocation below reflects standard responsibilities — confirmed during the planning session.
HPE delivers
HPE engineers own and execute
You coordinate
Your team provides or owns
Design & Planning
Documentation, requirements, and design work before configuration begins.
High-level and low-level design assistance
HLD and LLD for your SD-WAN topology
Design validation and review
Validates designs produced by your team or partner
Lab/design testing
Testing design or rollout process before production
Network topology & requirements documentation
You provide diagrams and environment details
Audit questionnaire completion
Required before configuration can begin
Deployment & Configuration
Orchestrator, policies, overlays, and cutover execution.
Orchestrator configuration
Install and configure EdgeConnect Orchestrator
SD-WAN policy and overlay configuration
Business Intent Overlays, WAN profiles, steering
Cutover shadowing / smart remote hands
Real-time remote guidance during cutover
Physical equipment installation and cabling
You rack, power, and cable the hardware
WAN link provisioning and readiness
External links active before config begins
Remote access for HPE engineers
You provision VPN/jump host access
Post-Deployment
Tuning, knowledge transfer, and handoff to your team.
Day-2 tuning and best practice optimisation
Policies, overlays, and performance tuning
Knowledge transfer sessions
Live training on your production network
Deployment and close-out documentation
Full deployment summary delivered to your team
Ongoing network operations (post-handoff)
Your team operates the environment after close
Ongoing support (Foundational/Pro Care)
Purchased separately — not included in Assist
Know the Boundaries
What's not included.
SD-WAN Assist is a deployment acceleration service — it gets your EdgeConnect environment designed, configured, validated, and handed off. The following are outside scope.
Physical onsite installation — partner or customer responsibility (onsite travel available at $3,500/week)
EdgeConnect hardware or license procurement — ordered separately through Zent
Multi-vendor SD-WAN integration — EdgeConnect only
Ongoing managed operations or monitoring after handoff
Break/fix support or TAC cases — requires Foundational Care, purchased separately
Activities exceeding the contracted engagement period
Complete Your Lifecycle
Related services.
SD-WAN Assist handles the deployment. These services complete the EdgeConnect lifecycle — from the platform itself to ongoing support and optimisation.
EdgeConnect SD-WAN Subscriptions
AvailableThe SD-WAN platform itself — Foundation, Advanced, or On-Prem tiers with bandwidth licensing.
SD-WAN Health Check
Coming SoonOne-time assessment of your existing EdgeConnect deployment — config review, performance analysis, best practices gap analysis.
SD-WAN Optimisation Service
Coming SoonOngoing subscription consulting — continuous tuning, performance optimisation, and lifecycle planning.
Aruba Foundational Care
Coming Soon24x7 TAC support, software updates, and incident response for your EdgeConnect environment.
Common Questions
Before you ask — we've answered it.
Ready to deploy EdgeConnect with expert backing?
Tell us about your deployment — number of sites, timeline, and complexity. We'll match you to the right engagement tier and provide a custom quote.
No SOW required. No delays. The HPE Service Description is binding once booked.