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Available NowZent Professional Services · Wired · Wireless · RF

You can't fix what you can't see. Start with the data.

Remote assessment of your wired and wireless network — device inventory, topology mapping, configuration compliance, and a detailed findings report with actionable recommendations. Know the actual state of your network before investing in changes.

Available as wired, wireless, RF heatmapping, or any combination. Each engagement produces a report you can act on immediately or use to scope the right next step.

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Before you change it

Do you have a current inventory of every device on your network, including firmware versions?

Do you have up-to-date diagrams showing how your infrastructure is actually connected?

Have your switch and router configurations been reviewed for consistency and compliance gaps?

Do you know where wireless coverage fails and what is causing interference at each site?

Assessment Types

Three engagements. Pick what fits your environment.

Wired, wireless, and RF heatmapping are each a distinct scope with separate deliverables. Order one or combine all three.

Wired Network Health Assessment

Remote only

Device inventory, topology mapping, and configuration analysis across your wired network infrastructure — switches, routers, and connected devices. Findings and recommendations delivered in a detailed report.

Phases

  • Discovery — VPN access confirmed, device IP addresses provided, assessment tooling provisioned

  • Inventory & Topology — devices loaded, usage statistics gathered, network topology mapped

  • Configuration Analysis — switch and router configurations examined for consistency and best-practice compliance

  • Final Report — detailed inventory, network diagrams, findings with recommendations, bandwidth utilization statistics

Pricing tiers

Small

1–75 devices

Medium

76–200 devices

Large

201–400 devices

Wireless Network Health Assessment

Remote only

WLAN inventory and configuration compliance review for your wireless environment. Configuration examined against industry best practices — findings and recommendations delivered in a detailed report.

Phases

  • Discovery — VPN access confirmed, device IP addresses provided, assessment tooling provisioned

  • Inventory — WLAN device inventory documented across all access points and controllers

  • Configuration Analysis — wireless configuration examined for consistency and best-practice compliance

  • Final Report — detailed WLAN inventory, findings with actionable recommendations

Pricing tiers

Per Wireless Controller

Scoped by controller count

Wireless RF Heatmapping

On-site survey required

Physical site survey generating detailed RF heatmaps of your wireless environment — RSSI, SNR, interference, and other relevant signal data mapped across your location.

Phases

  • Discovery — VPN access confirmed, device IP addresses provided, site layout and floor plan acquired

  • Access Arrangement — physical access to all sites arranged (keys, keycards, escort as needed)

  • Survey — all listed sites surveyed to generate heatmap data for RSSI, SNR, and interference

  • Final Report — detailed RF heatmaps delivered for each surveyed site

Pricing tiers

Small

Under 100,000 sq ft

Medium

100,000–200,000 sq ft

Large

200,000–300,000 sq ft

Deliverables

A report you can actually act on.

Every assessment produces a defined set of deliverables. What you receive depends on which assessment types are in scope.

Device Inventory

Complete inventory of all network devices captured during the assessment — model, firmware, location, and status. Your network documented, finally.

Included in

Wired · Wireless

Network Diagrams

Detailed network topology diagrams showing how your infrastructure is connected — physical and logical layout captured from the assessment data.

Included in

Wired

Findings & Recommendations

Detailed report of configuration issues, inconsistencies, and gaps found during analysis — with specific, actionable recommendations based on industry best practice.

Included in

Wired · Wireless

Bandwidth Utilization

Statistics on network bandwidth utilization gathered during the assessment — showing how your infrastructure is actually being used versus how it's configured.

Included in

Wired

RF Heatmaps

Detailed per-site heatmaps showing RSSI, SNR, interference, and other signal data — showing exactly where coverage is strong, degraded, or absent.

Included in

RF Heatmapping only

How It Works

Four phases from scoping to report delivery.

Every assessment follows this sequence — scoping first, report delivery last, with a defined review window before close.

01

Scoping & Readiness

We confirm the assessment scope — wired, wireless, RF, or a combination. You provide IP addresses for devices to be included, VPN access details if needed, and site floor plans for RF heatmapping engagements.

  • Assessment scope confirmed

  • Device list and IP addresses provided

  • VPN access established if required

02

Assessment Tooling

Assessment tooling is provisioned remotely for wired and wireless engagements. For RF heatmapping, physical site access is arranged — keys, keycards, or escort as needed.

  • Remote tooling provisioned and connected

  • Physical site access arranged (RF only)

  • Data collection begins

03

Data Collection & Analysis

Devices are loaded, usage statistics gathered, and configurations examined for consistency and compliance against industry best practices. For RF, all listed sites are physically surveyed.

  • Device inventory captured

  • Configuration analysis completed

  • RF survey completed (where in scope)

04

Report Delivery & Sign-Off

Final report delivered with all applicable deliverables — inventory, diagrams, findings, recommendations, and heatmaps. You have 5 business days to review and respond before the engagement is closed.

  • Final report delivered

  • 5-business-day review window

  • Sign-off and engagement close

Who This Is For

Real situations. Documented networks.

If you're making decisions about your network without current data — this is the starting point.

Business Before an Infrastructure Refresh

Company planning a network upgrade but not sure what they have, what's working, and what needs to change — spending money without a clear baseline.

Wired assessment first. Device inventory, diagrams, and configuration findings delivered before any procurement decision. Spend based on what the data shows, not assumptions.

Multi-Site Business with Inconsistent Configs

Five-office company where each location was set up independently by different people at different times — no standard configuration, no visibility across sites.

Wired assessment across all sites. Configuration analysis identifies inconsistencies and gaps at each location. One report covering the entire environment with site-specific recommendations.

Pre-Compliance Network Review

Company preparing for a SOC 2 or HIPAA audit — needs to demonstrate network segmentation and configuration controls but doesn't have current documentation.

Wired and wireless assessment produces the network diagrams, device inventory, and configuration findings needed to support audit preparation. Gaps identified before the auditor arrives.

Post-Merger Unknown Network

Acquired company's network has no documentation — the acquiring IT team doesn't know what's there, how it's configured, or whether it meets security standards.

Full wired assessment of the acquired environment. Device inventory and network diagrams produced from scratch. Configuration issues identified and prioritized before integration begins.

Wireless Performance Complaints

Staff reporting slow Wi-Fi, dropped connections, and dead zones — but no data on where coverage actually fails or what's causing interference.

RF heatmapping survey identifies exactly where signal is degraded, where interference is originating, and what the coverage gaps are. Wireless assessment adds configuration compliance review on top.

New IT Lead Inheriting Undocumented Network

New IT manager or outsourced IT team taking over a network with no diagrams, no inventory, and no record of how anything was configured.

Wired and wireless assessment produces the baseline documentation the team needs to operate the environment — inventory, topology, and configuration state captured and delivered.

Responsibility Model

We assess. You decide what to do with it.

Responsibilities confirmed at the scoping call — before any work begins.

Zent

We own and execute

Shared

Both teams involved

Customer

You own or provide

01

Scoping & Access

What you provide before the assessment begins.

Assessment scope and engagement kickoff

We confirm scope, timeline, and requirements

Zent

Device IP addresses and network inventory

You provide the list of devices to be assessed

Customer

VPN access credentials

Required for remote assessment — customer provides

Customer

Site floor plans (RF heatmapping)

Required before physical survey can be scheduled

Customer

Physical site access arrangement (RF only)

Keys, keycards, escort — coordinated jointly

Shared
02

Assessment Execution

Data collection, tooling, and analysis.

Assessment tooling provisioning

We provision and connect — no action from you

Zent

Device inventory and topology capture

All devices in scope loaded and mapped

Zent

Configuration analysis

Wired and wireless configs reviewed against best practice

Zent

RF site survey (heatmapping only)

Physical survey of all listed sites

Zent

Network environment health and connectivity

You maintain environment stability during assessment

Customer
03

Report & Close

Deliverables, review window, and sign-off.

Final report production and delivery

All applicable deliverables compiled and delivered

Zent

Report review

You have 5 business days to review and respond

Customer

Remediation and next steps

Out of scope — separate engagement based on findings

Customer

Follow-on engagement scoping

We can scope next steps based on the report findings

Shared

Common Questions

Before you ask — we've answered it.

Know your network before you change it.

Wired assessment, wireless assessment, RF heatmapping — or all three. We scope the right engagement and deliver findings you can act on immediately.

Remediation is a separate engagement scoped from the report findings.

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