Sophos XGS 88 Enhanced to Enhanced Plus Support Upgrade 58 Months
Elevate your Sophos XGS 88 firewall's security posture with an upgrade to Enhanced Plus support for 58 months, ensuring continuous protection and rapid issue resolution.
- Access to: 24x7x365 expert technical support for immediate issue resolution.
- Coverage for: Advanced hardware replacement and firmware updates to maintain optimal performance.
- Protection against: Evolving cyber threats with access to the latest threat intelligence and security patches.
- Entitlement to: Proactive monitoring and dedicated account management for a streamlined security experience.
Product Overview
Product Overview
This subscription provides an upgrade for your Sophos XGS 88 firewall from Enhanced support to Enhanced Plus support, extending coverage for 58 months. It ensures you receive the highest level of technical assistance, hardware replacement, and security updates directly from Sophos.
Ideal for SMB and mid-market organizations, this service is designed for IT Managers and IT Professionals who need reliable, high-level support for their critical network security infrastructure. It integrates directly with your existing Sophos firewall to maintain uninterrupted security operations.
- 24x7x365 Support: Immediate access to Sophos certified engineers for critical issues.
- Advanced Hardware Replacement: Expedited replacement of faulty hardware to minimize downtime.
- Firmware Updates & Patches: Ensures your firewall is always running the latest, most secure software.
- Threat Intelligence: Access to real-time threat data to proactively defend against new attacks.
- Extended Coverage: 58 months of continuous Enhanced Plus support for long-term peace of mind.
This upgrade offers SMB and mid-market businesses enterprise-grade support for their Sophos firewall, ensuring robust security and minimal disruption.
What This Solves
Access to 24x7 Expert Technical Assistance
Access to Sophos certified engineers around the clock for immediate troubleshooting of critical security issues. This ensures that any network disruptions are resolved swiftly, maintaining business continuity.
On-premises network infrastructure, business-critical applications, remote workforce support
Coverage for Hardware Failures and Replacements
Coverage for expedited hardware replacement of your Sophos XGS 88 firewall to minimize operational downtime. This ensures your network security remains intact with minimal interruption.
Network edge security, business continuity planning, high-availability deployments
Protection Against Evolving Cyber Threats
Protection against emerging cyber threats through timely firmware updates and access to the latest threat intelligence. This keeps your firewall defenses current and effective against new attack vectors.
Network segmentation, threat detection and prevention, compliance requirements
Key Features
24x7x365 Technical Support
Receive immediate assistance from Sophos experts for any critical security issues, reducing potential downtime.
Advanced Hardware Replacement
Benefit from expedited hardware replacement to quickly restore network security and operations.
Firmware Updates and Patches
Ensure your firewall is always protected with the latest security enhancements and bug fixes.
Access to Threat Intelligence
Stay ahead of emerging threats with real-time security data and updates.
58-Month Subscription Duration
Enjoy long-term, predictable support coverage for your Sophos XGS 88 firewall.
Industry Applications
Finance & Insurance
Financial institutions require robust, always-on security and rapid support to protect sensitive data and maintain regulatory compliance, making premium support essential.
Healthcare & Life Sciences
Healthcare organizations handle critical patient data (PHI) and must adhere to strict HIPAA regulations, necessitating high-level security and immediate support to prevent breaches and ensure system availability.
Legal & Professional Services
Law firms and professional services companies manage confidential client information and require continuous network uptime and expert support to safeguard sensitive documents and maintain client trust.
Manufacturing & Industrial
Industrial environments often rely on connected systems for operations; premium support ensures minimal disruption from cyber threats or hardware issues, maintaining production continuity.
Frequently Asked Questions
What is the difference between Enhanced and Enhanced Plus support?
Enhanced Plus support offers a higher level of service, including 24x7x365 access to Sophos engineers and advanced hardware replacement, compared to standard Enhanced support which may have more limited hours and response times.
Does this upgrade cover the Sophos XGS 88 firewall hardware itself?
This is a support contract upgrade. It covers technical assistance and hardware replacement services for your existing Sophos XGS 88 firewall, not the purchase of new hardware.
How long is the support coverage for this upgrade?
The Enhanced Plus support coverage provided by this upgrade is for a duration of 58 months.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.