Trend Micro Managed XDR Service Add-On
Trend Micro Managed XDR Service Add-On provides 24x7 expert threat hunting and response to protect your business from advanced cyber threats.
- 24/7 Threat Monitoring: Continuous surveillance of your environment by dedicated security analysts.
- Expert Response: Rapid investigation and containment of detected threats to minimize impact.
- Proactive Hunting: Skilled analysts actively search for hidden threats beyond automated alerts.
- Reduced Alert Fatigue: Focus on critical incidents with expert validation and prioritization.
Product Overview
Product Overview
This service enhances your existing Trend Micro Worry-Free XDR or EDR solution by adding a layer of expert managed detection and response. It provides 24/7 monitoring, threat hunting, and incident response capabilities, ensuring your business is protected against sophisticated cyber threats.
Ideal for SMB and mid-market organizations, this service is designed for IT Managers and IT Professionals who need enterprise-grade security operations without the overhead of building and staffing their own SOC. It integrates directly with your Trend Micro deployment, providing continuous security oversight.
- Managed Detection: Expert analysts monitor your environment for suspicious activity.
- 24/7 Threat Hunting: Proactive search for advanced threats that may evade automated defenses.
- Incident Response: Timely investigation, containment, and remediation of security incidents.
- Security Expertise: Access to specialized cybersecurity professionals to augment your team.
- Simplified Operations: Offload complex security monitoring and response tasks to experts.
This managed service is the ideal solution for SMB and mid-market teams seeking advanced, expert-driven security operations without the significant investment in internal resources.
What This Solves
Expert Threat Detection and Response
Enable teams to benefit from 24/7 monitoring and rapid incident response by dedicated security professionals. Streamline the identification and containment of advanced cyber threats to your business operations.
cloud-hosted applications, on-premises servers, hybrid environments, remote workforce enablement
Augment Internal Security Capabilities
Automate the continuous monitoring and analysis of security alerts, reducing the burden on your IT staff. Empower your IT professionals with specialized expertise to proactively hunt for and neutralize threats.
limited IT staff, multi-site operations, compliance-driven environments, business continuity planning
Minimize Downtime and Data Loss
Protect your critical business data and systems from sophisticated attacks that can lead to costly downtime. Ensure swift and effective remediation to restore operations quickly after an incident.
production systems management, sensitive data handling, business process integrity, operational resilience
Key Features
24/7 Security Operations Center (SOC) Services
Provides continuous monitoring and rapid response to security incidents, ensuring your business is protected around the clock.
Advanced Threat Hunting
Proactively searches for sophisticated threats that may bypass automated defenses, reducing the risk of undetected breaches.
Incident Investigation and Triage
Expert analysts quickly investigate alerts, determine the severity, and provide actionable insights to minimize impact.
Managed Response and Remediation
Assists in containing and eradicating threats, helping to restore normal business operations faster.
Integration with Trend Micro Worry-Free XDR/EDR
Seamlessly enhances your existing Trend Micro security investment with expert managed services.
Industry Applications
Finance & Insurance
Financial institutions require stringent security to protect sensitive customer data and comply with regulations like GLBA and PCI DSS, making expert threat detection and response critical.
Healthcare & Life Sciences
Healthcare providers must safeguard Protected Health Information (PHI) and comply with HIPAA, necessitating robust security measures and rapid incident response to prevent breaches.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, demanding advanced security to prevent data theft and maintain client trust and regulatory compliance.
Retail & Hospitality
These sectors handle significant volumes of customer payment data and PII, making them prime targets for cyberattacks; continuous monitoring and expert response are vital to prevent financial loss and reputational damage.
Frequently Asked Questions
What is Managed XDR?
Managed Extended Detection and Response (XDR) is a security service where expert analysts monitor your environment, hunt for threats, and respond to incidents on your behalf, using advanced tools like Trend Micro's XDR or EDR.
Who is this service for?
This service is designed for small to medium-sized businesses and mid-market companies that need advanced cybersecurity protection and expert support without the cost of building their own Security Operations Center.
How does this differ from just having XDR or EDR software?
While XDR/EDR software provides the tools for detection and response, this managed service adds the human expertise to actively monitor, hunt for threats, and manage incidents 24/7, significantly enhancing your security posture.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.