Trend Micro Managed XDR Service Add-On
Trend Micro Managed XDR Service Add-On provides 24x7 expert security monitoring and response to proactively detect and neutralize threats targeting your business network.
- 24x7 Monitoring: Continuous surveillance of your environment by dedicated security analysts.
- Expert Threat Hunting: Proactive identification of advanced threats that bypass automated defenses.
- Rapid Incident Response: Swift containment and remediation actions to minimize business impact.
- Reduced Alert Fatigue: Security team focuses on critical incidents, not chasing false positives.
Product Overview
Product Overview
This service add-on extends your Trend Micro Worry-Free XDR or EDR solution with professional, around-the-clock managed detection and response capabilities. It ensures that your security posture is continuously monitored, threats are identified early, and incidents are handled efficiently by a team of security experts.
Ideal for SMB and mid-market organizations, this service is designed for IT Managers and IT Professionals who need enterprise-grade security operations without the overhead of building and staffing an internal Security Operations Center (SOC). It integrates directly with your existing Trend Micro deployment, providing an additional layer of expert oversight.
- Managed Detection: Continuous analysis of security alerts and telemetry data.
- Proactive Threat Hunting: Expert analysts actively search for signs of compromise.
- Incident Response: Guided or fully managed actions to contain and remediate threats.
- 24x7 Operations: Security monitoring and support available at all times.
- Expert Staffing: Access to certified security professionals without direct hiring.
Gain enterprise-level security expertise and continuous monitoring to protect your business without the significant investment in internal resources.
What This Solves
Proactive Threat Detection and Hunting
Enable teams to continuously monitor their environment for advanced threats that may evade automated defenses. Streamline the identification and analysis of potential security incidents before they escalate into major breaches.
cloud-hosted applications, on-premises servers, hybrid cloud environments, remote workforce enablement
Accelerated Incident Response
Automate the initial stages of incident response, including containment and eradication, to significantly reduce the time to resolution. Ensure swift action is taken to mitigate damage and restore normal operations quickly.
business continuity planning, disaster recovery preparedness, regulatory compliance adherence, operational resilience
Reduced Security Operations Overhead
Empower IT staff by offloading the burden of 24x7 security monitoring and alert triage. Allow internal teams to focus on strategic IT initiatives rather than day-to-day threat management.
limited IT staffing, budget-constrained IT departments, multi-location businesses, outsourced IT support models
Key Features
24x7x365 Security Monitoring
Ensures continuous vigilance over your network and endpoints, detecting threats at any hour.
Expert Threat Hunting
Proactively searches for advanced threats and suspicious activities that automated tools might miss.
Managed Incident Response
Provides rapid containment and remediation actions to minimize the impact of security incidents.
Correlation of Detections
Analyzes alerts across multiple security layers to identify complex attack patterns.
Dedicated Security Analysts
Offers access to skilled professionals who manage your security operations, reducing internal workload.
Industry Applications
Finance & Insurance
Financial institutions require stringent security to protect sensitive customer data and comply with regulations like PCI DSS and GLBA, making continuous monitoring and rapid response essential.
Healthcare & Life Sciences
Healthcare organizations must safeguard Protected Health Information (PHI) under HIPAA, necessitating robust security measures and prompt incident handling to prevent breaches and maintain patient trust.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, requiring advanced security to prevent data theft and maintain client confidentiality, often driven by ethical and contractual obligations.
Retail & Hospitality
These sectors process significant volumes of customer payment data and personal information, making them prime targets for cyberattacks and requiring strong defenses against threats like ransomware and data breaches to ensure operational continuity.
Frequently Asked Questions
What is the difference between Trend Micro Worry-Free XDR/EDR and the Managed XDR Service Add-On?
The Worry-Free XDR/EDR provides the technology for detection and response. The Managed XDR Service Add-On provides the expert human resources to actively monitor that technology, hunt for threats, and manage incidents 24x7.
Does this service replace my internal IT team?
No, this service augments your internal IT team by providing specialized security operations expertise. It allows your IT staff to focus on other critical business technology needs.
What types of threats does this service help protect against?
The service is designed to detect and respond to a wide range of threats, including malware, ransomware, phishing attacks, advanced persistent threats (APTs), and insider threats.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.