Veeam Availability Suite Basic Maintenance Extension
Secure two additional years of Veeam Availability Suite basic maintenance, guaranteeing uninterrupted access to essential support and software updates for your business continuity.
- Extended Coverage: Access to Veeam's standard technical support for an additional 24 months.
- Software Updates: Entitlement to receive critical patches, updates, and new versions released during the extension period.
- Downtime Prevention: Protection against potential data loss and operational disruptions by ensuring your backup solution remains supported.
- Budget Predictability: Prepaid maintenance offers cost certainty for your essential data protection software.
Product Overview
Product Overview
This offering provides two additional years of prepaid basic maintenance for Veeam Availability Suite. It ensures continued access to Veeam's standard support services, including technical assistance and software updates, crucial for maintaining the integrity and availability of your data protection infrastructure.
Designed for businesses of all sizes that rely on Veeam for data backup and recovery, this maintenance extension is ideal for IT Managers and IT Professionals. It integrates directly into your existing Veeam deployment, safeguarding your investment and ensuring operational continuity without requiring additional IT overhead.
- Extended Support Duration: Guarantees two extra years of basic maintenance coverage.
- Access to Updates: Provides entitlement to receive software patches and version updates.
- Technical Assistance: Ensures continued access to Veeam's standard technical support team.
- Cost Management: Offers predictable budgeting with prepaid maintenance.
- Business Continuity: Supports ongoing data protection and disaster recovery readiness.
Ensure your Veeam Availability Suite remains fully supported and up-to-date with this cost-effective maintenance extension, ideal for SMB and mid-market IT teams.
What This Enables
Access to Standard Technical Support
Access to Veeam's standard technical support team for troubleshooting and issue resolution. This ensures that any problems encountered with Veeam Availability Suite are addressed promptly, minimizing potential downtime.
On-premises deployments, virtualized environments, hybrid cloud setups, business continuity planning, disaster recovery readiness
Coverage for Software Updates and Patches
Entitlement to receive all software updates, patches, and minor version releases issued by Veeam during the maintenance period. This keeps your Availability Suite secure and performing optimally.
Environments requiring regular security updates, systems needing performance enhancements, organizations with compliance mandates, proactive IT management
Protection Against Operational Disruptions
Protection against potential data loss and extended downtime by ensuring your backup and recovery solution is always supported and up-to-date. This maintains confidence in your disaster recovery capabilities.
Mission-critical data environments, businesses with strict RTO/RPO objectives, regulated industries, continuous operations
Key Features
2 Additional Years of Basic Maintenance
Ensures continued vendor support and access to critical updates for your Veeam Availability Suite, safeguarding your data protection investment.
Prepaid Service
Provides cost certainty and simplifies budgeting for essential software maintenance, avoiding unexpected renewal costs.
Access to Veeam Support
Allows your IT team to receive technical assistance from Veeam experts for troubleshooting and issue resolution.
Software Updates and Patches
Keeps your Veeam Availability Suite secure and performing optimally by providing access to the latest fixes and enhancements.
New Version Release Entitlement
Enables your organization to benefit from new features and improved functionality in future Veeam Availability Suite releases.
Industry Applications
Finance & Insurance
This sector requires robust data protection and disaster recovery capabilities to meet stringent regulatory compliance and ensure continuous operations for sensitive financial data.
Healthcare & Life Sciences
Healthcare organizations must maintain uninterrupted access to patient data and comply with HIPAA regulations, making reliable backup and recovery solutions essential.
Manufacturing & Industrial
These businesses rely on operational uptime and the protection of critical production data, where any downtime can lead to significant financial losses.
Legal & Professional Services
Law firms and professional service providers handle confidential client information and must ensure data integrity and availability to meet client demands and compliance standards.
Frequently Asked Questions
What is Veeam Availability Suite?
Veeam Availability Suite is a powerful data protection solution that provides backup, disaster recovery, and data management capabilities for virtual, physical, and cloud workloads.
What does 'Basic Maintenance' include?
Basic Maintenance typically includes access to standard technical support, software updates, patches, and entitlement to new version releases during the support period.
Why should I extend my maintenance?
Extending maintenance ensures your critical data protection software remains supported, secure, and up-to-date, preventing potential data loss and operational disruptions. It also provides predictable costs and access to vendor expertise.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.