Veeam Availability Suite Basic Maintenance
Veeam Availability Suite basic maintenance provides essential support for your backup and replication solution, ensuring critical data protection for your business operations.
- Coverage for Software Updates: Access to the latest patches and version upgrades for Veeam Availability Suite, keeping your protection current.
- Technical Support Access: Coverage for technical assistance to resolve issues and optimize your backup and replication environment.
- Protection Against Data Loss: Protection against potential data loss by ensuring your backup software is maintained and supported.
- Entitlement to Bug Fixes: Entitlement to receive critical bug fixes and performance enhancements for uninterrupted operation.
Product Overview
Product Overview
This is a monthly coterminous basic maintenance subscription for Veeam Availability Suite, covering essential support and updates for your backup and replication software. It ensures you have access to necessary technical assistance and software enhancements to maintain the integrity and availability of your data.
This maintenance plan is designed for businesses of all sizes that rely on Veeam for their data protection strategy. It fits into an environment where IT managers and professionals need reliable support for their critical backup infrastructure without the overhead of enterprise-level contracts.
- Software Updates: Stay current with the latest Veeam Availability Suite patches and version releases.
- Technical Support: Receive essential support for troubleshooting and optimizing your backup and replication.
- Bug Fixes: Ensure stability with access to critical bug fixes.
- Basic Maintenance: Provides a foundational level of ongoing support for your Veeam investment.
- Predictable Costs: Monthly subscription model offers clear and manageable expenses.
This basic maintenance plan is the right choice for SMB and mid-market teams needing reliable, cost-effective support for their Veeam Availability Suite.
What This Enables
Access to Software Updates and Patches
Access to the latest software updates and patches for Veeam Availability Suite. This ensures your backup and replication environment benefits from the newest features and security enhancements.
organizations with critical data, businesses requiring continuous uptime, teams managing virtual and physical environments, companies with evolving IT needs
Technical Support for Issue Resolution
Coverage for technical support to address any issues that may arise with your Veeam Availability Suite. This ensures prompt resolution of problems, minimizing potential data loss or operational disruption.
businesses with limited IT staff, companies prioritizing rapid issue resolution, teams needing expert assistance, environments with complex configurations
Protection Against Operational Disruptions
Protection against operational disruptions by ensuring your backup and replication software is actively maintained. This proactive approach helps prevent failures that could lead to extended downtime.
organizations with strict RTO/RPO requirements, businesses operating 24/7, companies with regulatory compliance needs, environments with high data change rates
Key Features
Monthly Subscription Billing
Provides predictable operational expenses for your data protection software maintenance.
Veeam Availability Suite Coverage
Ensures your core backup and replication solution receives ongoing vendor support and updates.
Access to Patches and Updates
Keeps your data protection software current with the latest security and feature enhancements.
Basic Technical Support
Offers assistance for troubleshooting and resolving issues with your Veeam environment.
Bug Fixes
Provides access to critical fixes that maintain the stability and reliability of your backup solution.
Industry Applications
Finance & Insurance
This industry requires stringent data protection and disaster recovery capabilities to meet regulatory compliance and ensure business continuity for sensitive financial data.
Healthcare & Life Sciences
Healthcare organizations must maintain constant access to patient data and comply with HIPAA, making reliable backup and replication solutions essential for data availability and security.
Manufacturing & Industrial
These businesses rely on continuous operations and often manage complex IT environments, necessitating robust data protection to prevent costly downtime and protect operational data.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client information, requiring secure and reliable data backup to meet client trust and potential compliance mandates.
Frequently Asked Questions
What is coterminous maintenance?
Coterminous maintenance means that the support contract for all your Veeam products aligns to a single expiration date, simplifying management and renewals.
What level of support does basic maintenance provide?
Basic maintenance typically includes access to software updates, patches, and technical support for resolving issues. Specifics are detailed in the vendor's support agreement.
How does this maintenance plan benefit my business?
This plan ensures your backup and replication software is supported and up-to-date, reducing the risk of data loss and operational downtime, and providing access to expert assistance when needed.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.