Veeam Availability Suite Enterprise Basic Maintenance Extension
Secure your critical data with a 2-year prepaid basic maintenance extension for Veeam Availability Suite Enterprise, ensuring continuous access to essential features and expert support.
- Access to: Latest software updates and patches to maintain optimal performance and security.
- Coverage for: Technical support from Veeam experts for troubleshooting and issue resolution.
- Protection against: Data loss and downtime risks through uninterrupted access to core availability features.
- Entitlement to: Continued access to Veeam's knowledge base and community forums for self-service support.
Product Overview
Product Overview
This is a 2-year prepaid basic maintenance extension for Veeam Availability Suite Enterprise. It provides essential support and access to updates, ensuring your data protection solution remains current and effective for your critical workloads.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this maintenance plan integrates with your existing Veeam deployment, whether on-premises, in the cloud, or hybrid. It ensures your business continuity strategy is supported by up-to-date technology and expert assistance.
- Extended Support: Guarantees access to Veeam's technical support team for timely issue resolution.
- Software Updates: Provides access to the latest patches and minor version updates for enhanced functionality and security.
- Data Protection Continuity: Ensures your Availability Suite remains operational and effective for protecting critical business data.
- Cost Predictability: Offers a prepaid 2-year term, simplifying budgeting and avoiding unexpected support costs.
- Peace of Mind: Reduces the risk of downtime and data loss by maintaining your data protection solution at peak performance.
This 2-year maintenance extension is the ideal choice for SMB and mid-market teams seeking reliable, cost-effective support for their Veeam Availability Suite Enterprise.
What This Enables
Access to Latest Software Updates
Enable teams to maintain peak performance and security by providing access to the latest patches and minor version updates. This ensures your data protection solution is always equipped with the newest features and bug fixes.
on-premises deployments, cloud-hosted environments, hybrid cloud infrastructure, virtualized server environments
Expert Technical Support Coverage
Coverage for timely assistance from Veeam's certified support professionals to resolve any issues that may arise. This ensures minimal disruption to your critical business operations and data availability.
business-critical application servers, virtual machine protection, physical server backups, disaster recovery planning
Protection Against Downtime Risks
Protection against potential data loss and extended downtime by ensuring your Veeam Availability Suite Enterprise is always up-to-date and supported. This proactive approach maintains the integrity and reliability of your backup and recovery processes.
production server environments, mission-critical data repositories, compliance-bound data storage, business continuity initiatives
Key Features
2-Year Prepaid Maintenance
Provides predictable budgeting and cost savings over the contract term.
Access to Software Updates
Ensures your Veeam Availability Suite Enterprise is always running the latest, most secure version.
Veeam Technical Support
Offers expert assistance to quickly resolve issues and minimize potential downtime.
Basic Maintenance Coverage
Guarantees essential support for your critical data protection solution.
Extended Protection
Reduces the risk of data loss and operational disruption for an extended period.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery to meet strict regulatory compliance like SOX and PCI DSS, making continuous support for Veeam Availability Suite critical.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, demanding highly reliable data backup and swift data access to ensure patient care continuity and protect sensitive health information.
Manufacturing & Industrial
Manufacturers depend on uninterrupted operations and protection of production data to maintain output and supply chain efficiency, requiring dependable data availability solutions.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and must maintain strict confidentiality and availability to meet client SLAs and regulatory requirements.
Frequently Asked Questions
What is included in Veeam Basic Maintenance?
Basic maintenance typically includes access to software updates, patches, and technical support from Veeam for the covered product. Specific details are outlined in the maintenance agreement.
How long does this maintenance plan last?
This is a 2-year prepaid maintenance plan, providing coverage for two full years from the activation date.
Who should purchase this maintenance extension?
This maintenance extension is ideal for businesses using Veeam Availability Suite Enterprise that want to ensure continuous support and access to updates for their data protection solution.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.