Veeam Availability Suite Enterprise Maintenance Extension
Secure two additional years of Veeam Availability Suite Enterprise basic maintenance, guaranteeing uninterrupted access to essential support and software updates for your business continuity.
- Access to Veeam Support: Entitlement to technical assistance for troubleshooting and issue resolution from Veeam experts.
- Software Updates & Patches: Coverage for receiving the latest software updates, patches, and bug fixes to maintain optimal performance and security.
- Protection Against Downtime: Ensures your data protection infrastructure remains supported, minimizing risks associated with unsupported software and potential outages.
- Entitlement to Product Enhancements: Continued access to product enhancements and new features released by Veeam during the extended maintenance period.
Product Overview
Product Overview
This offering provides an extension of basic maintenance for Veeam Availability Suite Enterprise, covering two additional years. It ensures your organization continues to receive essential support and software updates directly from Veeam, crucial for maintaining the integrity and availability of your data protection solutions.
Designed for SMB and mid-market companies, this maintenance extension is ideal for IT Managers and IT Professionals who rely on Veeam Availability Suite for their own business operations. It integrates seamlessly with existing Veeam deployments, providing a predictable support lifecycle for critical data protection infrastructure.
- Extended Support Coverage: Guarantees two more years of basic maintenance for Veeam Availability Suite Enterprise.
- Direct Vendor Assistance: Provides access to Veeam's technical support team for issue resolution.
- Software Update Entitlement: Ensures receipt of all necessary patches and updates.
- Proactive Issue Mitigation: Helps prevent potential disruptions by keeping your data protection software current.
- Predictable IT Budgeting: Locks in maintenance costs for an additional two-year period.
Ensure your critical data protection remains fully supported and up-to-date with this essential Veeam maintenance extension for SMB and mid-market teams.
What This Enables
Continued Access to Veeam Technical Support
Access to Veeam's technical support team for troubleshooting and issue resolution. This ensures that any problems encountered with Veeam Availability Suite are addressed promptly by vendor experts, minimizing operational disruption.
organizations with critical data protection needs, businesses with limited internal IT support staff, companies requiring rapid issue resolution
Entitlement to Software Updates and Patches
Coverage for receiving the latest software updates, patches, and bug fixes released by Veeam. This keeps your Veeam Availability Suite environment secure, stable, and performing optimally, protecting against emerging threats and performance degradation.
environments requiring up-to-date security, businesses with regular software deployment cycles, companies focused on system stability
Protection Against Unsupported Software Risks
Protection against the risks associated with running end-of-life or unsupported software, such as security vulnerabilities and lack of vendor assistance. This extension ensures your data protection infrastructure remains compliant and supported, preventing potential data loss or extended downtime.
regulated industries with compliance mandates, businesses prioritizing data integrity, companies planning long-term IT infrastructure
Key Features
2 Additional Years of Basic Maintenance
Ensures continued vendor support and access to updates for your Veeam Availability Suite Enterprise, preventing operational disruptions.
Direct Veeam Support Access
Provides your IT team with direct access to Veeam's technical expertise for efficient problem resolution.
Software Updates and Patches
Keeps your data protection software current with the latest security fixes and performance enhancements.
Extended Product Lifecycle
Maximizes the value of your Veeam investment by extending the supported life of your Availability Suite.
Prepaid Maintenance
Simplifies budgeting and avoids potential price increases by locking in support costs for two years.
Industry Applications
Finance & Insurance
Financial institutions require continuous data availability and robust disaster recovery to meet strict regulatory compliance and minimize financial losses from downtime.
Healthcare & Life Sciences
Healthcare organizations must ensure patient data is always accessible and protected to comply with HIPAA and maintain critical care operations.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and data integrity for production scheduling, supply chain management, and quality control.
Legal & Professional Services
Law firms and professional services companies handle sensitive client data and require high availability and secure backup to meet client confidentiality and operational demands.
Frequently Asked Questions
What is Veeam Availability Suite Enterprise?
Veeam Availability Suite Enterprise is a comprehensive data protection solution that combines backup, disaster recovery, and data management capabilities for virtual, physical, and cloud environments.
What does 'Basic Maintenance' include?
Basic maintenance typically includes access to technical support during business hours, software updates, patches, and bug fixes. Specifics are defined by Veeam's support policies.
Can I purchase this if my current maintenance has expired?
Typically, extensions are purchased before the current maintenance expires. If your maintenance has lapsed, you may need to inquire with Veeam or your partner about reinstatement options.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.