Veeam Availability Suite Enterprise Maintenance Uplift - 1 Year
Secure your business continuity with Veeam Availability Suite Enterprise maintenance, providing 24/7 support and access to the latest software updates for one year.
- Coverage for Software Updates: Access to all new versions and patches released during the maintenance term.
- 24/7 Technical Support: Entitlement to round-the-clock expert assistance for critical issues.
- Priority Case Handling: Protection against extended downtime with expedited resolution for urgent requests.
- Access to New Features: Benefit from ongoing product enhancements and expanded data protection capabilities.
Product Overview
Product Overview
This is a one-year maintenance uplift for Veeam Availability Suite Enterprise, ensuring your business has access to the latest software versions, patches, and 24/7 technical support.
Designed for businesses that rely on continuous data availability, this service provides IT Managers and IT Professionals with the assurance of expert support and up-to-date software for their critical data protection infrastructure.
- Continuous Software Access: Receive all product updates, enhancements, and patches as they are released.
- Round-the-Clock Expert Support: Get immediate assistance from Veeam-certified professionals anytime, day or night.
- Proactive Issue Resolution: Benefit from timely updates that address potential vulnerabilities and improve performance.
- Extended Product Lifespan: Maintain optimal functionality and security of your Veeam deployment.
- Peace of Mind: Ensure your data is protected with the latest technology and dedicated support.
This maintenance uplift is essential for SMB and mid-market organizations seeking reliable, up-to-date data protection with expert support.
What This Enables
Access to Software Updates and Patches
Access to all new versions and patches released during the maintenance term ensures your data protection software is always up-to-date. This prevents security vulnerabilities and ensures compatibility with evolving IT environments.
on-premises deployments, virtualized environments, hybrid cloud setups
24/7 Expert Technical Support
Coverage for round-the-clock expert assistance provides immediate help for critical issues, minimizing potential downtime. This ensures your IT team can resolve complex problems quickly with vendor-specific knowledge.
business-critical applications, mission-critical systems, high-availability environments
Protection Against Security Threats
Protection against emerging security threats is provided through timely software patches and updates. This helps maintain compliance and safeguards sensitive business data from unauthorized access or breaches.
regulated industries, data-sensitive operations, compliance-focused organizations
Key Features
Veeam Availability Suite Enterprise Software Updates
Ensures your data protection solution is always current with the latest features, security patches, and performance improvements.
24/7 Technical Support
Provides immediate access to expert assistance anytime, reducing downtime and accelerating issue resolution for critical data protection needs.
One Year Maintenance Term
Offers predictable budgeting and continuous protection for a defined period, ensuring consistent operational readiness.
Access to New Releases
Allows your organization to benefit from ongoing product innovation and expanded capabilities in data backup and recovery.
Priority Case Handling
Expedites the resolution of urgent issues, minimizing business disruption and ensuring rapid recovery of critical data.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and rapid recovery to meet regulatory compliance and maintain customer trust, making continuous updates and 24/7 support essential.
Healthcare & Life Sciences
HIPAA and other regulations mandate robust data availability and security; this maintenance ensures Veeam's capabilities remain current to protect sensitive patient information.
Manufacturing & Industrial
Operational continuity is critical; this maintenance ensures that data protection systems are up-to-date and supported to prevent disruptions to production and supply chains.
Legal & Professional Services
Protecting client confidentiality and meeting strict data retention policies requires reliable and up-to-date data protection solutions, with immediate support for any issues.
Frequently Asked Questions
What is a maintenance uplift?
A maintenance uplift is a contract that provides you with access to software updates, patches, and technical support from the vendor for a specified period, typically one year. It ensures your software remains current and supported.
Who is this maintenance for?
This maintenance is for businesses using Veeam Availability Suite Enterprise that require continuous access to software updates and 24/7 technical support to ensure their data protection infrastructure is always operational and secure.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to new software updates, patches, and vendor technical support. This can leave your data protection systems vulnerable and potentially lead to extended downtime if issues arise.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.