Veeam Availability Suite Production Maintenance - 1 Additional Year
Secure uninterrupted data protection and rapid issue resolution with an additional year of Veeam Availability Suite production maintenance, offering 24/7 support.
- Access to 24/7 Technical Support: Immediate assistance from Veeam experts for critical issues, minimizing downtime.
- Coverage for Production Incidents: Ensures prompt resolution of any issues impacting your live Veeam environment.
- Protection against Operational Disruptions: Proactive support to prevent or quickly resolve problems that could affect data availability.
- Entitlement to Software Updates: Access to the latest patches and updates to maintain optimal performance and security.
Product Overview
Product Overview
This offering provides one additional year of prepaid 24/7 production maintenance for your Veeam Availability Suite. It ensures continuous access to Veeam's expert technical support, software updates, and critical patches, safeguarding your data protection infrastructure.
Designed for businesses of all sizes that rely on Veeam for data backup and disaster recovery, this maintenance extension is ideal for IT Managers and IT Professionals. It integrates directly into your existing Veeam deployment, ensuring your critical systems remain protected and supported.
- Extended Support Window: Gain an extra year of 24/7 access to Veeam's global support team.
- Priority Issue Resolution: Expedited assistance for production-impacting events.
- Software Update Access: Stay current with the latest features and security enhancements.
- Peace of Mind: Assured continuity of your data protection strategy.
- Cost Predictability: Prepaid maintenance locks in support costs for an additional year.
Ensure your critical data protection remains operational and supported with this extended Veeam maintenance plan, perfect for SMB and mid-market teams.
What This Enables
Access to 24/7 Expert Technical Support
Access to Veeam's global support team for immediate assistance with any production issues. This ensures critical data protection problems are resolved rapidly, minimizing business impact.
organizations with critical uptime requirements, businesses with limited internal IT resources, companies managing complex data environments, teams needing rapid incident response
Coverage for Production Incidents
Coverage for any issues that directly impact the live operation of your Veeam Availability Suite. This ensures your backup and recovery processes remain functional and reliable.
businesses with strict RTO/RPO objectives, companies undergoing digital transformation, organizations with high data volumes, environments with frequent system changes
Protection Against Operational Disruptions
Protection against unforeseen operational disruptions that could compromise your data availability. This includes timely access to patches and fixes to maintain system stability.
companies operating in regulated industries, businesses with remote or hybrid workforces, organizations with distributed IT infrastructure, teams focused on business continuity
Key Features
24/7 Production Support
Immediate access to Veeam experts ensures critical issues impacting your data protection are resolved quickly, minimizing downtime.
Software Updates and Patches
Stay current with the latest Veeam features, security enhancements, and bug fixes to maintain optimal performance and protection.
Extended Maintenance Term
Provides an additional year of guaranteed support and access, offering predictable costs and uninterrupted service for your data protection infrastructure.
Global Support Network
Access to Veeam's worldwide support resources ensures timely assistance regardless of your location or time zone.
Prepaid Service
Locks in support costs for the additional year, simplifying budgeting and avoiding potential price increases.
Industry Applications
Finance & Insurance
This sector demands continuous data availability and robust disaster recovery to meet strict regulatory compliance and maintain customer trust, making extended production support critical.
Healthcare & Life Sciences
Healthcare organizations must ensure constant access to patient data and comply with HIPAA, requiring reliable data protection and immediate support for any system interruptions.
Manufacturing & Industrial
Operational continuity is paramount in manufacturing. Extended maintenance ensures that any disruption to data protection systems is resolved swiftly, preventing costly production downtime.
Legal & Professional Services
These firms handle sensitive client data and face stringent confidentiality requirements, necessitating dependable data protection and rapid support to avoid breaches or service interruptions.
Frequently Asked Questions
What is Veeam Production Maintenance?
Veeam Production Maintenance provides 24/7 technical support and access to software updates for your Veeam products. This extension ensures your data protection environment remains supported and up-to-date.
Why is 24/7 support important for data protection?
Critical data protection issues can occur at any time. 24/7 support ensures that you can get immediate assistance to resolve problems quickly, preventing data loss and minimizing business disruption.
Does this cover new software versions?
Yes, this maintenance includes access to all software updates, patches, and service packs released by Veeam during the one-year term, ensuring you have the latest capabilities and security fixes.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.