Veeam Availability Suite Production Maintenance - 4 Additional Years
Secure extended production maintenance for your Veeam Availability Suite for four additional years, guaranteeing uninterrupted support and access to critical updates.
- 24/7 Technical Support: Access expert assistance around the clock for immediate issue resolution and minimized downtime.
- Software Updates & Patches: Coverage for all new versions, updates, and patches released during the maintenance term.
- Production Environment Protection: Safeguard your business-critical data and operations against unforeseen disruptions.
- Guaranteed Availability: Ensure your Veeam environment remains operational and supported, meeting your business continuity needs.
Product Overview
Product Overview
This offering provides four additional years of prepaid production (24/7) maintenance for Veeam Availability Suite. It ensures continuous access to technical support, software updates, and patches, critical for maintaining the health and performance of your data protection environment.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance plan integrates directly with your existing Veeam deployment, whether on-premises, in the cloud, or in a hybrid configuration, ensuring your data remains protected and recoverable.
- Extended Support Duration: Four additional years of prepaid maintenance coverage.
- 24/7/365 Availability: Round-the-clock access to Veeam's expert technical support team.
- Software Version Entitlement: Includes all new releases, updates, and patches for Veeam Availability Suite.
- Proactive Issue Resolution: Faster response and resolution times to minimize business impact.
- Peace of Mind: Assurance that your data protection solution is continuously supported and optimized.
This extended maintenance plan is the ideal choice for SMB and mid-market teams seeking to maintain robust data protection and ensure business continuity with reliable, expert support.
What This Enables
Continuous Technical Support Access
Access to Veeam's 24/7/365 technical support team for immediate assistance with any issues. Coverage for critical incidents ensures rapid resolution and minimizes business disruption.
On-premises deployments, Hybrid cloud environments, Virtualized infrastructure, Business-critical applications
Software Updates and Patch Entitlement
Entitlement to all new versions, feature updates, and security patches released by Veeam during the four-year term. This ensures your Availability Suite remains current, secure, and performs optimally.
Environments requiring latest security features, Organizations seeking performance enhancements, Teams managing diverse IT stacks
Protection Against Operational Downtime
Protection against unforeseen system failures or data corruption events by ensuring your support infrastructure is always up-to-date and accessible. This proactive coverage helps maintain business continuity.
Regulated industries with uptime mandates, Companies with strict RTO/RPO objectives, Data-intensive operations
Key Features
24/7/365 Production Support
Immediate access to expert Veeam technical support ensures rapid resolution of critical issues, minimizing business downtime.
All Software Updates and Patches
Stay current with the latest security enhancements and performance improvements by receiving all new versions and patches automatically.
Extended Maintenance Term
Four additional years of prepaid support provides long-term operational certainty and predictable budgeting for your data protection.
Direct Vendor Support
Receive direct assistance from the software vendor, ensuring accurate and efficient problem-solving for your Veeam environment.
Proactive Environment Health
Regular updates and patches help maintain the optimal health and security posture of your Veeam Availability Suite.
Industry Applications
Finance & Insurance
Financial institutions require continuous availability and robust data protection to meet strict regulatory compliance and minimize risk of financial loss due to downtime.
Healthcare & Life Sciences
Healthcare providers must maintain uninterrupted access to patient data and adhere to HIPAA regulations, making reliable data protection and immediate support essential.
Manufacturing & Industrial
Operational continuity is critical in manufacturing; extended support for data protection ensures minimal disruption to production schedules and supply chains.
Legal & Professional Services
Law firms and professional services handle sensitive client data and must ensure its availability and security, often with strict data retention and recovery time objectives.
Frequently Asked Questions
What is Veeam Production Maintenance?
Veeam Production Maintenance is a support contract that provides 24/7 technical assistance and access to all software updates and patches for your Veeam products. This ensures your data protection solution remains functional, secure, and up-to-date.
What is covered by this 4-year maintenance?
This covers four additional years of 24/7 technical support and access to all software updates, patches, and new versions released by Veeam for the supported product during the contract term.
Who should purchase this maintenance extension?
This is ideal for SMB and mid-market organizations that rely on Veeam Availability Suite for their data protection and wish to ensure continuous, supported operation of their environment for an extended period.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.