Veeam Availability Suite Production Maintenance Extension
Secure two additional years of 24/7 production maintenance for your Veeam Availability Suite, ensuring continuous support and protection for your critical data.
- Access to 24/7 Technical Support: Receive immediate assistance from Veeam experts for any critical issues, minimizing downtime.
- Coverage for Software Updates: Gain entitlement to all patches, updates, and new versions released during the maintenance period.
- Protection against Operational Disruptions: Ensure your data protection infrastructure remains supported and functional without interruption.
- Entitlement to Expert Guidance: Access Veeam's knowledge base and best practices for optimal system performance and security.
Product Overview
Product Overview
This offering provides two additional years of prepaid 24/7 production maintenance for Veeam Availability Suite. It ensures your business continuity and data protection solutions receive continuous support, access to software updates, and expert technical assistance directly from Veeam.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this maintenance extension is crucial for organizations that rely on Veeam for reliable data backup, disaster recovery, and data management. It integrates directly with your existing Veeam deployment, safeguarding your investment and operational stability.
- Extended Support Duration: Guarantees two more years of uninterrupted 24/7 technical support.
- Continuous Software Access: Provides access to all Veeam software updates, patches, and new releases.
- Proactive Issue Resolution: Enables rapid response to critical incidents, reducing potential business impact.
- Cost Predictability: Locks in maintenance costs for an additional two-year period.
- Enhanced Data Protection: Ensures your backup and recovery systems are always up-to-date and fully supported.
This maintenance extension is the ideal choice for SMB and mid-market teams seeking to maintain optimal performance and support for their Veeam data protection environment.
What This Enables
Continuous 24/7 Technical Support
Access to Veeam's expert technical support team around the clock for immediate assistance with any critical issues. This ensures rapid resolution of problems, minimizing potential business disruption and data loss.
mission-critical systems, business continuity planning, IT operations management, risk mitigation
Access to Software Updates and Patches
Entitlement to all software updates, patches, and new versions released by Veeam during the maintenance period. This keeps your data protection environment secure, compliant, and performing optimally.
security posture management, regulatory compliance, system performance optimization, technology lifecycle management
Protection Against Operational Disruptions
Guaranteed support coverage prevents unexpected lapses that could leave your backup and recovery systems vulnerable. This ensures your business can recover quickly from any data loss event.
disaster recovery readiness, business continuity assurance, IT infrastructure stability, operational resilience
Key Features
2 Additional Years of Prepaid Maintenance
Secures uninterrupted support and access to updates for an extended period, providing cost predictability and peace of mind.
24/7 Production Support
Ensures immediate expert assistance is available at any time, critical for resolving urgent issues and minimizing downtime.
Access to All Software Updates
Keeps your Veeam Availability Suite environment up-to-date with the latest features, security patches, and performance enhancements.
Direct Vendor Support
Provides direct access to Veeam's specialized technical resources for accurate and efficient issue resolution.
Maintained Data Protection Capabilities
Ensures your backup, recovery, and data management systems remain fully functional and supported, safeguarding your business continuity.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery capabilities to meet strict regulatory compliance and maintain customer trust, making continuous support for Veeam critical.
Healthcare & Life Sciences
Healthcare organizations must protect sensitive patient data and ensure system availability to comply with HIPAA and other regulations, necessitating reliable and continuously supported backup solutions.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and protection of production data. Downtime can be extremely costly, making consistent support for their data protection infrastructure essential.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client data and must maintain strict data privacy and availability to meet client obligations and regulatory requirements.
Frequently Asked Questions
What is Veeam Production Maintenance?
Veeam Production Maintenance is a support contract that provides 24/7 technical support and access to software updates for Veeam products. This extension adds two more years to your existing coverage.
Why is extending maintenance important?
Extending maintenance ensures your critical data protection systems remain supported, preventing potential downtime and data loss due to unsupported software or lack of expert assistance. It also guarantees access to the latest security patches and features.
Who is this maintenance extension for?
This is for businesses that use Veeam Availability Suite and want to ensure continuous, uninterrupted support and access to updates for their data protection infrastructure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.