Veeam Backup & Replication Extended Basic Maintenance
Secure two additional years of Veeam Backup & Replication basic maintenance, guaranteeing uninterrupted support and access to essential updates for your business continuity.
- Access to Software Updates: Coverage for critical patches and minor version upgrades to keep your Veeam solution current and secure.
- Technical Support: Entitlement to basic technical assistance for troubleshooting and issue resolution during business hours.
- Protection Against Outdated Software: Safeguard against vulnerabilities and performance degradation associated with running unsupported software versions.
- Value Preservation: Maintain the operational integrity of your data protection infrastructure with continued vendor support.
Product Overview
Product Overview
This offering provides an extension of basic maintenance for Veeam Backup & Replication, covering two additional years. It ensures continued access to software updates, patches, and standard technical support, crucial for maintaining the health and effectiveness of your data protection strategy.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates directly with your existing Veeam Backup & Replication deployment, safeguarding your critical business data and ensuring operational continuity.
- Extended Software Lifecycle: Gain two extra years of access to essential software updates and patches.
- Standard Technical Assistance: Receive basic support for troubleshooting and issue resolution.
- Business Continuity Assurance: Maintain the reliability of your data protection environment.
- Cost Predictability: Lock in support costs for an additional two-year period.
- Compliance Readiness: Help ensure your data protection software remains up-to-date for regulatory requirements.
Extend your Veeam Backup & Replication's operational lifespan and ensure ongoing data protection with this essential maintenance renewal.
What This Enables
Access to Software Updates and Patches
Access to software updates and patches ensures your Veeam Backup & Replication remains secure and functional. This coverage protects against emerging threats and maintains compatibility with your IT environment.
organizations with critical data, businesses requiring regular software updates, environments with evolving security needs, companies managing on-premises infrastructure
Standard Technical Support Entitlement
Entitlement to standard technical support provides your IT team with access to Veeam's expertise for issue resolution. This coverage helps minimize downtime and quickly address operational challenges.
businesses with dedicated IT staff, companies needing timely issue resolution, environments with complex backup configurations, teams managing critical business applications
Protection Against Software Obsolescence
Protection against running unsupported software versions prevents security risks and ensures continued operational stability. This maintains the integrity of your data protection strategy.
companies with long-term IT planning, businesses prioritizing data security, organizations adhering to IT best practices, environments with strict uptime requirements
Key Features
Two Additional Years of Basic Maintenance
Extends the support and update lifecycle of your Veeam Backup & Replication software, ensuring continued protection and functionality.
Access to Software Updates and Patches
Keeps your Veeam solution current with the latest fixes and minor enhancements, improving security and performance.
Standard Technical Support
Provides access to Veeam's technical assistance during business hours for troubleshooting and issue resolution.
Prepaid Coverage
Locks in support costs for the extended period, offering budget predictability and avoiding potential price increases.
Vendor-Provided Updates
Ensures you receive official updates directly from Veeam, maintaining software integrity and compliance.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and disaster recovery solutions to meet strict regulatory compliance and ensure business continuity, making extended maintenance for backup software critical.
Healthcare & Life Sciences
Healthcare providers must maintain continuous access to patient data and comply with HIPAA regulations, necessitating reliable and supported data protection systems with extended maintenance.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and protection of sensitive production data, requiring dependable backup solutions that are consistently updated and supported to prevent costly downtime.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information and must adhere to data retention policies, making supported and up-to-date backup software essential for compliance and service delivery.
Frequently Asked Questions
What is included in Veeam's Basic Maintenance?
Basic maintenance typically includes access to software updates, patches, and standard technical support during business hours. Specifics can vary, so it's always best to refer to Veeam's official support policy.
Why is extending maintenance important?
Extending maintenance ensures your software remains supported, secure, and up-to-date. It provides access to critical patches and technical assistance, preventing potential downtime and security risks associated with outdated software.
Who is this maintenance extension for?
This extension is for businesses that use Veeam Backup & Replication for their own IT operations and need to continue receiving vendor support and software updates beyond their initial maintenance term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.