Veeam Data Platform Advanced Enterprise Maintenance Uplift
This one-year 24/7 maintenance uplift for Veeam Data Platform Advanced Enterprise ensures your business continuity and data protection.
- 24/7 Technical Support: Access around-the-clock expert assistance for critical issues.
- Software Updates & Patches: Coverage for the latest software versions and security patches.
- Issue Resolution: Protection against potential data loss and operational disruptions.
- Entitlement to Enhancements: Stay current with new features and performance improvements.
Product Overview
Product Overview
This is a one-year, 24/7 maintenance uplift for Veeam Data Platform Advanced Enterprise. It provides essential support and ensures your data protection software remains up-to-date and fully functional.
Designed for SMB and mid-market organizations, this uplift is ideal for IT Managers and IT Professionals responsible for safeguarding business data and ensuring operational uptime.
- Continuous Support: 24/7 access to technical experts for immediate issue resolution.
- Software Assurance: Guaranteed access to all new releases, patches, and updates.
- Extended Protection: Safeguards against data loss and minimizes downtime risks.
- Performance Optimization: Ensures your data platform operates at peak efficiency.
- Peace of Mind: Reliable support for your critical data protection infrastructure.
This maintenance uplift is the right choice for businesses needing reliable, continuous support for their Veeam data protection environment.
What This Enables
24/7 Critical Issue Resolution
Access to round-the-clock technical support for immediate assistance with critical data protection incidents. This ensures rapid response to minimize potential data loss and operational disruption.
production environments, business continuity planning, disaster recovery readiness, mission-critical applications
Software Updates and Patching
Entitlement to all new software releases, patches, and security updates for Veeam Data Platform Advanced Enterprise. This keeps your data protection solution current and secure against emerging threats.
security-conscious operations, compliance-driven environments, technology refresh cycles, performance optimization
Proactive Performance Monitoring
Coverage for access to support that helps maintain optimal performance of your data protection infrastructure. This proactive approach prevents issues before they impact your business operations.
high-availability systems, large data volumes, complex backup schedules, resource-intensive workloads
Key Features
24/7 Technical Support
Immediate expert assistance is available at any time to resolve critical issues, reducing potential downtime.
Software Updates and New Releases
Access to the latest features and security patches ensures your data protection is always up-to-date and protected.
Maintenance Uplift
Guarantees continued support and access to vendor resources for your Veeam Data Platform.
Advanced Enterprise Edition Coverage
Ensures that the highest tier of Veeam's data protection capabilities is supported and maintained.
One Year Term
Provides a defined period of assured support and software assurance for budget predictability.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and rapid recovery capabilities to meet regulatory compliance and maintain customer trust, making continuous support for Veeam critical.
Healthcare & Life Sciences
Healthcare organizations must ensure patient data availability and integrity, necessitating robust, supported data protection solutions like Veeam to meet HIPAA and other compliance mandates.
Manufacturing & Industrial
Maintaining operational uptime is paramount in manufacturing; this uplift ensures that data protection systems are always functional and supported to prevent costly production interruptions.
Legal & Professional Services
Firms in this sector handle sensitive client information and require reliable data backup and recovery to ensure business continuity and meet professional obligations.
Frequently Asked Questions
What is a maintenance uplift?
A maintenance uplift is a contract that provides ongoing support, software updates, and access to technical assistance for a specific software product over a defined period.
What does 24/7 support mean?
24/7 support means that technical assistance is available around the clock, every day of the year, to help resolve any issues that may arise with your software.
Does this cover new features?
Yes, this maintenance uplift typically includes access to new software releases and feature enhancements as they become available from the vendor.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.