Veeam Data Platform Advanced Maintenance Extension
Secure your business continuity with two additional years of prepaid basic maintenance for Veeam Data Platform Advanced, guaranteeing ongoing support for your critical data protection infrastructure.
- Extended Coverage: Access to Veeam's technical support for two additional years, ensuring prompt resolution of issues.
- Software Updates: Protection against data loss and system vulnerabilities through entitlement to software patches and minor version upgrades.
- Operational Stability: Coverage for critical bug fixes and technical assistance to maintain optimal performance of your backup and recovery environment.
- Peace of Mind: Entitlement to essential maintenance services, reducing the risk of extended downtime and data unavailability.
Product Overview
Product Overview
This offering provides two additional years of prepaid basic maintenance for Veeam Data Platform Advanced. It ensures your business continues to receive essential support, software updates, and bug fixes directly from Veeam, maintaining the integrity and availability of your data protection solutions.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates seamlessly with existing Veeam deployments. It is crucial for environments that rely on Veeam for critical data backup, disaster recovery, and business continuity operations.
- Extended Support Duration: Guarantees two extra years of access to Veeam's technical expertise.
- Essential Software Updates: Provides access to patches and minor version upgrades to keep your platform secure and functional.
- Bug Fixes and Patches: Ensures critical issues are addressed promptly, minimizing operational disruptions.
- Continued Platform Stability: Helps maintain the reliability and performance of your data protection infrastructure.
- Cost Predictability: Locks in maintenance costs for an additional two years, aiding budget planning.
This maintenance extension is the ideal choice for SMB and mid-market teams seeking to ensure uninterrupted data protection and support for their Veeam investments.
What This Enables
Continued Access to Technical Support
Access to Veeam's technical support team for troubleshooting and issue resolution. This ensures that any problems encountered with Veeam Data Platform Advanced are addressed promptly, minimizing potential business impact.
organizations with critical data, businesses with limited IT staff, companies requiring rapid issue resolution, environments with strict uptime requirements
Protection Against Software Vulnerabilities
Coverage for software patches and minor version upgrades released by Veeam. This keeps your data protection solution up to date, mitigating security risks and ensuring compatibility with evolving IT infrastructures.
businesses with regulatory compliance needs, companies managing sensitive data, environments with regular system updates, organizations prioritizing security posture
Entitlement to Bug Fixes
Entitlement to receive critical bug fixes and performance enhancements for Veeam Data Platform Advanced. This maintains the stability and reliability of your backup and recovery processes, preventing unexpected failures.
operations-dependent businesses, companies with complex IT environments, teams focused on operational efficiency, organizations running mission-critical applications
Key Features
Two additional years of prepaid maintenance
Provides extended access to Veeam's support and updates, ensuring long-term data protection reliability and cost predictability.
Basic Maintenance Coverage
Includes access to technical support, software patches, and bug fixes, keeping your Veeam Data Platform Advanced operational and secure.
Veeam Data Platform Advanced Specific
Tailored support for your specific Veeam Data Platform Advanced deployment, addressing its unique features and requirements.
Proactive Issue Resolution
Enables prompt identification and resolution of issues, minimizing potential downtime and data loss risks.
Software Update Access
Ensures your data protection software remains current with the latest fixes and minor enhancements, improving performance and security.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery to meet strict regulatory compliance like SOX and maintain customer trust through continuous service availability.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, necessitating secure, reliable, and always-available data for patient records and critical operations, with minimal downtime tolerance.
Manufacturing & Industrial
Manufacturers depend on uninterrupted production lines and operational data integrity, making extended downtime due to data loss or system failure highly costly and disruptive.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and must maintain confidentiality and availability to meet client obligations and operational demands.
Frequently Asked Questions
What is included in Veeam's Basic Maintenance?
Basic Maintenance typically includes access to Veeam's technical support for troubleshooting, as well as entitlement to software patches, bug fixes, and minor version upgrades for the covered product.
Why should I extend my maintenance contract?
Extending maintenance ensures continued access to critical support and updates, protecting your investment, maintaining operational stability, and mitigating risks associated with outdated software or lack of technical assistance.
Who is this maintenance extension for?
This extension is for businesses that use Veeam Data Platform Advanced for their own IT operations and require ongoing support and updates to ensure the reliability of their data protection strategy.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.