Veeam Data Platform Advanced Maintenance Renewal
Maintain your Veeam Data Platform Advanced with 24/7 production support for one year, ensuring continuous data protection and operational resilience.
- 24/7 Technical Support: Access expert assistance around the clock for immediate issue resolution and minimized downtime.
- Software Updates & Patches: Coverage for the latest feature enhancements and critical security updates to keep your platform optimized.
- Productivity Assurance: Protection against data loss and operational disruptions through timely and effective support.
- Entitlement to New Versions: Guaranteed access to future product releases and upgrades within the maintenance term.
Product Overview
Product Overview
This is a one-year renewal for production maintenance and support for Veeam Data Platform Advanced. It provides 24/7 access to technical assistance, software updates, and patches, ensuring your data protection solution operates at peak performance and security.
This service is designed for IT Managers and IT Professionals within SMB and mid-market organizations who rely on Veeam for critical data backup and recovery. It integrates directly with your existing Veeam Data Platform Advanced deployment, safeguarding your business continuity.
- Continuous Availability: Ensures your data protection systems are always operational and ready to recover.
- Expert Technical Assistance: 24/7 access to Veeam-certified support engineers for rapid problem-solving.
- Security & Performance Updates: Receive timely patches and updates to maintain optimal system security and efficiency.
- Access to New Features: Benefit from the latest advancements and functionalities released by Veeam.
- Predictable IT Budgeting: Locks in support costs for the duration of the contract, aiding financial planning.
Secure your business continuity with essential 24/7 support and updates for your Veeam Data Platform Advanced.
What This Enables
Access to 24/7 Expert Technical Support
Access to expert Veeam support engineers around the clock for immediate assistance with any data protection issues. This ensures rapid resolution of critical incidents, minimizing potential data loss and operational disruption.
organizations with critical data recovery needs, businesses operating 24/7, companies with limited in-house IT expertise, environments requiring rapid incident response
Coverage for Software Updates and Patches
Coverage for all software updates, patches, and hotfixes released by Veeam for the Data Platform Advanced. This keeps your data protection solution secure, stable, and up-to-date with the latest features and security enhancements.
businesses prioritizing data security, organizations managing complex IT environments, companies seeking to optimize system performance, environments with regular compliance audits
Protection Against Downtime Risks
Protection against potential downtime caused by hardware failures, software malfunctions, or cyber threats affecting your data backup systems. This ensures business continuity by enabling swift recovery capabilities.
companies with strict RTO/RPO objectives, businesses with mission-critical applications, organizations with significant data volumes, environments susceptible to operational disruptions
Key Features
24/7 Production Support
Immediate access to expert technical assistance ensures rapid resolution of critical issues, minimizing business disruption and data loss.
Software Updates and Patches
Keeps your Veeam Data Platform Advanced secure, stable, and optimized with the latest enhancements and security fixes.
Access to New Versions
Ensures you can upgrade to the latest Veeam Data Platform features and improvements as they become available.
Dedicated Technical Account Management (if applicable)
Provides a proactive point of contact for strategic guidance and efficient issue management.
Extended Support Hours
Guarantees support availability outside of standard business hours, crucial for maintaining business continuity.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery to meet strict regulatory compliance and ensure uninterrupted service availability for critical transactions.
Healthcare & Life Sciences
Healthcare providers must maintain continuous access to patient data and adhere to HIPAA regulations, making reliable data backup and swift recovery essential for patient care and compliance.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and protection of sensitive production data to maintain efficiency and supply chain integrity, where downtime can be extremely costly.
Government & Public Sector
Government agencies handle sensitive citizen data and require resilient systems to ensure continuity of public services and compliance with data security mandates.
Frequently Asked Questions
What is Veeam Data Platform Advanced Maintenance Renewal?
This is a yearly contract that provides ongoing support, software updates, and access to new versions for your Veeam Data Platform Advanced software. It ensures your data protection solution remains functional, secure, and up-to-date.
Why is 24/7 support important for data protection?
24/7 support is critical because data protection incidents can occur at any time. Immediate access to expert help minimizes downtime and prevents potential data loss, safeguarding your business operations.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to critical software updates, security patches, and technical support. This can leave your data protection vulnerable and increase the risk of downtime.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.