Veeam Data Platform Advanced 2-Year Basic Maintenance
This 2-year prepaid basic maintenance extension for Veeam Data Platform Advanced ensures continuous access to critical updates and expert support, safeguarding your organization's data integrity and operational uptime.
- Access to Critical Updates: Receive the latest software patches and feature enhancements to keep your data protection solution current and secure.
- Expert Technical Support: Benefit from timely assistance from Veeam-certified professionals to resolve issues quickly and minimize downtime.
- Extended Uptime Assurance: Maintain optimal performance and availability of your data protection environment throughout the contract term.
- Proactive Issue Resolution: Gain peace of mind knowing that your data platform is actively maintained and supported against potential disruptions.
Product Overview
Product Overview
This 2-year prepaid basic maintenance extension for Veeam Data Platform Advanced provides essential support and software updates. It ensures your data protection infrastructure remains operational, secure, and aligned with evolving business needs.
Designed for SMB and mid-market organizations, this maintenance plan is ideal for IT Managers and IT Professionals responsible for safeguarding company data. It integrates directly with your existing Veeam Data Platform deployment, offering a critical layer of operational continuity.
- Continuous Software Updates: Access to all patches, hotfixes, and minor version upgrades released during the maintenance period.
- 24/7 Technical Support: Entitlement to expert assistance for critical issues, ensuring rapid response and resolution.
- Productivity Assurance: Minimize business disruption by maintaining a stable and supported data protection environment.
- Data Integrity Safeguard: Keep your data protection capabilities at peak performance to prevent data loss or corruption.
- Predictable Operational Costs: Lock in support and update coverage for two years, simplifying IT budget planning.
This 2-year maintenance plan is the smart choice for SMB and mid-market teams seeking reliable data protection support without enterprise-level complexity.
What This Enables
Access to Critical Software Updates
Access to all patches, hotfixes, and minor version upgrades released during the 2-year term. This ensures your data protection software remains secure and performs optimally against emerging threats.
on-premises servers, virtualized environments, cloud-connected infrastructure
Coverage for Technical Support Incidents
Coverage for timely technical assistance from Veeam-certified professionals for any issues encountered with the Data Platform Advanced. This minimizes resolution time and reduces potential business impact.
business continuity planning, disaster recovery readiness, IT operational stability
Protection Against Operational Downtime
Protection against extended periods of downtime caused by software bugs or configuration errors. Proactive updates and support help maintain continuous data availability.
production workloads, critical application servers, data backup and recovery systems
Key Features
2-Year Term
Provides predictable support and update coverage for an extended period, simplifying budget management.
Basic Maintenance Level
Offers essential access to software updates and standard technical support for core data protection needs.
Veeam Data Platform Advanced Compatibility
Ensures that your specific Veeam Data Platform Advanced edition receives dedicated vendor support and updates.
Prepaid Subscription
Eliminates the need for recurring annual renewals, offering a one-time purchase for two years of coverage.
Vendor-Provided Support
Direct access to Veeam's technical expertise for troubleshooting and issue resolution, ensuring efficient problem-solving.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and high availability to meet regulatory compliance and maintain customer trust, making continuous software updates and expert support crucial.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict data privacy regulations like HIPAA, necessitating reliable data protection and immediate support to ensure patient data integrity and system uptime.
Manufacturing & Industrial
Operational technology and production systems in manufacturing rely on consistent data backup and recovery. Downtime can be extremely costly, making robust support for data protection software essential.
Legal & Professional Services
Firms in this sector handle highly sensitive client information and must maintain confidentiality and availability, requiring dependable data protection and prompt support to avoid breaches or service interruptions.
Frequently Asked Questions
What is included in Veeam Basic Maintenance?
Basic maintenance typically includes access to software updates, patches, and technical support from the vendor for the covered product. This ensures your software is up-to-date and you can get help when needed.
How long does this maintenance contract last?
This specific contract provides coverage for a duration of two years from the date of purchase. It is a prepaid agreement for the entire term.
Who provides the technical support?
Technical support is provided directly by Veeam, the manufacturer of the software. You will have access to their support channels and expertise.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.