Veeam Data Platform Foundation Basic Maintenance Extension
This offering provides an additional year of prepaid basic maintenance for your Veeam Data Platform Foundation, ensuring continued support and access to essential updates.
- Extended Coverage: Access to essential software updates and technical support for an additional year.
- Proactive Protection: Safeguard your data platform against unforeseen issues with continued vendor support.
- Budget Predictability: Prepaying for maintenance locks in support costs for the upcoming year.
- Operational Continuity: Minimize downtime risk by ensuring your data protection solution remains supported and up-to-date.
Product Overview
Product Overview
This is a one-year prepaid extension of basic maintenance for the Veeam Data Platform Foundation. It ensures that your existing Veeam software remains supported by the vendor, providing access to critical updates, patches, and essential technical assistance.
This maintenance extension is designed for businesses that rely on Veeam for their data protection and recovery strategies. It fits into an existing Veeam deployment, providing a crucial layer of ongoing operational assurance for IT Managers and IT Professionals managing data integrity and business continuity.
- Vendor Support: Direct access to Veeam's technical support for troubleshooting and issue resolution.
- Software Updates: Entitlement to receive necessary patches and minor version updates for the Veeam Data Platform Foundation.
- Maintenance Continuity: Prevents a lapse in support coverage, ensuring your data protection solution remains functional and secure.
- Cost Management: Pre-paid service simplifies budgeting and avoids unexpected support renewal costs.
- Peace of Mind: Assurance that your data protection infrastructure is actively maintained and supported.
This maintenance extension is the ideal choice for SMB and mid-market organizations seeking to maintain uninterrupted support for their Veeam data protection investments.
What This Enables
Continued Access to Vendor Support
Access to Veeam's technical support team for troubleshooting and resolving issues with the Veeam Data Platform Foundation. This ensures that any operational disruptions are addressed promptly, minimizing potential data loss or extended downtime.
organizations with critical data protection needs, businesses requiring rapid issue resolution, environments with complex IT infrastructures, companies prioritizing business continuity
Entitlement to Software Updates
Entitlement to receive essential software updates, patches, and minor version upgrades for the Veeam Data Platform Foundation. This keeps your data protection solution current, addressing security vulnerabilities and improving performance.
environments with evolving security requirements, businesses seeking performance enhancements, organizations managing regulatory compliance, companies with proactive IT management
Protection Against Support Lapse
Protection against the risks associated with expired maintenance, such as loss of support access and inability to receive critical updates. This ensures your data protection strategy remains robust and reliable.
companies with long-term data protection strategies, businesses operating in regulated industries, organizations with limited IT staffing, environments with high data availability demands
Key Features
1 Additional Year of Basic Maintenance
Ensures uninterrupted vendor support and access to critical updates for your Veeam Data Platform Foundation, safeguarding your data protection capabilities.
Prepaid Service
Simplifies budgeting and locks in support costs for the upcoming year, preventing unexpected renewal expenses.
Access to Veeam Support
Provides direct technical assistance from Veeam experts to resolve issues quickly and minimize potential downtime.
Software Updates and Patches
Keeps your Veeam Data Platform Foundation secure and performing optimally by providing necessary updates and security patches.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and disaster recovery capabilities to meet stringent regulatory compliance mandates like SOX and GDPR, making continuous support for Veeam critical.
Healthcare & Life Sciences
Healthcare organizations must maintain continuous access to patient data and comply with HIPAA regulations, necessitating reliable and supported data protection solutions like Veeam.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and protection of sensitive production data, making extended maintenance for their data backup and recovery systems essential for business continuity.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client data and must ensure its availability and security, making ongoing support for their data protection platforms a priority.
Frequently Asked Questions
What is included in basic maintenance for Veeam Data Platform Foundation?
Basic maintenance typically includes access to technical support for issue resolution and entitlement to software updates, patches, and minor version upgrades released during the maintenance period.
When does this additional year of maintenance begin?
The additional year of maintenance typically begins immediately after the expiration of your current maintenance term. Specific start dates are confirmed at the time of purchase.
What happens if my maintenance has already expired?
If your maintenance has expired, you may need to purchase a reinstatement of maintenance, which could involve additional fees. It is best to consult with your provider to determine the exact requirements.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.