Veeam Data Platform Foundation Enterprise Maintenance Uplift (24/7)
Maintain optimal performance and immediate support for your Veeam Data Platform Foundation Enterprise with 24/7 maintenance uplift for one year.
- Coverage for Software Updates: Access to the latest Veeam Data Platform features, patches, and critical security updates to keep your data protection current.
- 24/7 Technical Support: Coverage for immediate assistance from Veeam experts, minimizing downtime and resolving issues rapidly any time of day or night.
- Protection Against Data Loss: Entitlement to ongoing software enhancements that improve backup, recovery, and disaster recovery capabilities, safeguarding your business.
- Access to Expert Resources: Benefit from entitlement to Veeam's knowledge base, documentation, and support channels for efficient issue resolution and best practices.
Product Overview
Product Overview
This is a one-year maintenance uplift for the Veeam Data Platform Foundation Enterprise edition, providing 24/7 support and access to software updates. It ensures your data protection solution remains current, secure, and fully supported by Veeam's technical experts.
Designed for businesses that rely on robust data protection, this uplift is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates directly with your existing Veeam deployment, ensuring business continuity and data resilience within your own IT environment.
- Continuous Software Updates: Receive all patches, service releases, and version upgrades for Veeam Data Platform Foundation Enterprise.
- 24/7 Priority Support: Gain access to round-the-clock technical assistance for critical issues.
- Enhanced Data Protection: Benefit from ongoing improvements to backup, recovery, and disaster recovery functionalities.
- Expert Technical Resources: Utilize Veeam's extensive knowledge base and support channels.
- Guaranteed Uptime: Minimize business disruption with rapid issue resolution and proactive maintenance.
This maintenance uplift is the essential choice for SMB and mid-market organizations needing reliable, supported data protection without enterprise-level complexity.
What This Enables
Continuous Software Updates and Patches
Access to the latest Veeam Data Platform features, security patches, and critical updates is provided. This ensures your data protection environment remains current and protected against emerging threats.
on-premises deployments, virtualized environments, hybrid cloud strategies, business continuity planning
24/7 Expert Technical Support
Coverage for immediate, round-the-clock technical assistance from Veeam specialists is included. This minimizes potential downtime and ensures rapid resolution of any data protection issues.
mission-critical operations, regulated industries, businesses with limited IT staff, high-availability requirements
Enhanced Data Recovery Capabilities
Entitlement to ongoing software enhancements that improve backup, recovery, and disaster recovery performance is guaranteed. This strengthens your ability to restore data quickly and efficiently.
data-intensive workloads, compliance-driven organizations, disaster recovery preparedness, business resilience
Key Features
Veeam Data Platform Foundation Enterprise Software Updates
Stay current with the latest features and security enhancements to protect your data effectively.
24/7 Technical Support
Receive immediate assistance from Veeam experts anytime to resolve issues and prevent downtime.
One Year Maintenance Term
Ensure continuous protection and support for your data platform over a defined period.
Access to Veeam Knowledge Base
Utilize extensive documentation and resources for efficient troubleshooting and best practices.
Improved Recovery Performance
Benefit from software optimizations that enhance the speed and reliability of your data recovery processes.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and rapid recovery capabilities to meet regulatory compliance and maintain customer trust, making continuous support and updates essential.
Healthcare & Life Sciences
Healthcare organizations must ensure patient data availability and integrity, adhering to strict compliance standards like HIPAA, which necessitates reliable and up-to-date data protection solutions.
Manufacturing & Industrial
Maintaining operational continuity is critical in manufacturing; this service ensures that data protection systems are always functional and supported to prevent costly production downtime.
Legal & Professional Services
Law firms and professional services rely heavily on confidential client data, demanding robust security and immediate access to information, making consistent data protection maintenance a priority.
Frequently Asked Questions
What is a maintenance uplift?
A maintenance uplift is a contract that provides ongoing support and software updates for your licensed software. For Veeam Data Platform Foundation Enterprise, this ensures you have access to the latest versions and expert assistance for one year.
Who provides the 24/7 support?
The 24/7 support is provided directly by Veeam, the software vendor. This ensures you receive expert assistance from those most familiar with the product.
Does this include new major versions of Veeam Data Platform?
Typically, maintenance agreements include access to all patches, service releases, and minor version updates. Major version upgrades may be handled separately depending on the specific terms of the agreement.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.