Veeam Data Platform Foundation Standard Maintenance Uplift
Secure your business continuity with one year of 24/7 maintenance uplift for Veeam Data Platform Foundation Standard, ensuring expert support is always available.
- 24/7 Technical Support: Access expert assistance around the clock for critical issues, minimizing downtime.
- Software Updates & Patches: Coverage for the latest software versions and security patches to maintain optimal performance and protection.
- Productivity Assurance: Protection against potential disruptions by ensuring your data protection solution remains operational and up-to-date.
- Entitlement to New Features: Stay current with product enhancements and new capabilities included in your maintenance agreement.
Product Overview
Product Overview
This is a one-year, 24/7 maintenance uplift for Veeam Data Platform Foundation Standard. It provides essential support and updates, ensuring your data protection infrastructure operates at peak performance and security.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this service ensures that your critical data protection software is always supported, updated, and functioning correctly within your IT environment.
- Continuous Support: 24/7 access to Veeam technical experts for immediate issue resolution.
- Version Upgrades: Entitlement to all software updates, patches, and new releases.
- Security Assurance: Protection against emerging threats with timely security updates.
- Performance Optimization: Maintenance ensures your Veeam deployment runs efficiently.
- Extended Product Lifecycle: Keeps your software current and supported.
This maintenance uplift is the ideal solution for SMB and mid-market teams seeking reliable, expert support for their Veeam data protection.
What This Enables
Round-the-Clock Technical Assistance
Access to expert Veeam technical support 24 hours a day, 7 days a week. This ensures critical issues are resolved promptly, minimizing potential data loss or operational disruption.
businesses with critical uptime requirements, organizations with limited internal IT staff, companies operating in global time zones, environments with complex data protection needs
Timely Software Updates and Patches
Coverage for all software updates, patches, and new releases from Veeam. This keeps your data protection solution current, secure, and performing optimally against evolving threats.
organizations prioritizing security, businesses needing to maintain compliance, environments with diverse IT infrastructure, companies seeking to benefit from new product features
Protection Against Operational Disruptions
Ensures your Veeam Data Platform remains operational and supported, safeguarding against unexpected failures or performance degradation. This maintains business continuity and data integrity.
companies with stringent RTO/RPO objectives, businesses with significant data volumes, organizations dependent on continuous operations, environments with aging hardware
Key Features
24/7 Technical Support
Immediate access to expert assistance reduces downtime and ensures rapid resolution of critical issues.
Software Updates and Patches
Keeps your Veeam deployment secure and performing optimally with the latest fixes and enhancements.
Access to New Releases
Ensures you can take advantage of new features and capabilities as they become available.
Productivity Assurance
Minimizes the risk of operational disruptions by keeping your data protection solution fully supported and up-to-date.
One-Year Term
Provides a defined period of guaranteed support and updates for predictable budgeting.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and rapid recovery capabilities to meet regulatory compliance and maintain customer trust, making continuous support for Veeam critical.
Healthcare & Life Sciences
HIPAA and other regulations mandate robust data backup and disaster recovery. Maintenance ensures Veeam's continuous operation, safeguarding sensitive patient data and enabling swift access.
Manufacturing & Industrial
Operational continuity is paramount. Maintenance ensures that any issues with Veeam are resolved quickly, preventing costly production downtime and protecting critical operational data.
Legal & Professional Services
Protecting confidential client information and meeting strict data retention policies is essential. Continuous support for Veeam ensures data integrity and availability for compliance and client needs.
Frequently Asked Questions
What is a maintenance uplift?
A maintenance uplift is a contract that provides ongoing support, software updates, and patches for your licensed software. It ensures your product remains functional, secure, and up-to-date.
Who needs this maintenance uplift?
Any business using Veeam Data Platform Foundation Standard that requires reliable, continuous support and access to the latest software versions to protect their data.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to technical support, software updates, and patches. This can leave your data protection vulnerable and potentially lead to increased downtime risks.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.