Veeam Data Platform Production Maintenance - 2 Additional Years
Secure uninterrupted operation of your Veeam Data Platform with two additional years of prepaid 24/7 production maintenance, ensuring critical data protection.
- Extended Coverage: Access to 24/7 technical support for two additional years beyond the initial term.
- Proactive Issue Resolution: Coverage for production issues, minimizing downtime and data loss risks.
- Software Updates: Entitlement to critical patches and updates released during the extended maintenance period.
- Peace of Mind: Protection against unforeseen technical challenges with guaranteed vendor support.
Product Overview
Product Overview
This offering provides two additional years of prepaid 24/7 production maintenance for your Veeam Data Platform. It ensures continued access to Veeam's expert technical support and critical software updates, safeguarding your data protection infrastructure.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates directly with your existing Veeam deployment, whether on-premises or in a hybrid cloud environment, to maintain optimal performance and security.
- 24/7 Production Support: Immediate access to Veeam's technical assistance for critical production issues.
- Software Updates & Patches: Receive essential updates and patches to keep your Veeam Data Platform secure and performant.
- Extended Service Term: Prepay for two additional years of maintenance, simplifying budgeting and ensuring continuity.
- Risk Mitigation: Reduce the risk of prolonged downtime and data loss with guaranteed vendor support.
- Operational Stability: Maintain the reliability of your data protection strategy without interruption.
Ensure your business continuity with extended Veeam Data Platform support, providing SMB and mid-market teams with enterprise-grade protection.
What This Enables
Continuous Production Support
Access to 24/7 technical support for critical production issues with the Veeam Data Platform. Coverage for immediate troubleshooting and resolution to minimize business disruption.
On-premises deployments, Hybrid cloud environments, Business-critical data protection, IT operations continuity
Software Update Entitlement
Entitlement to receive all critical patches and software updates released during the two-year maintenance period. Protection against emerging threats and performance enhancements.
Environments requiring up-to-date security, Performance-sensitive operations, Long-term software investment protection
Downtime Risk Mitigation
Protection against prolonged system downtime by ensuring immediate access to Veeam's specialized support engineers. Reduces the impact of unforeseen technical failures on business operations.
High-availability requirements, Data recovery assurance, Business continuity planning
Key Features
24/7 Production Support
Immediate access to expert technical assistance for critical issues, reducing potential downtime.
Software Updates and Patches
Keeps your Veeam Data Platform secure and performing optimally with the latest fixes and enhancements.
Prepaid Maintenance Term
Secures two additional years of support, simplifying budgeting and ensuring uninterrupted service.
Vendor Expertise
Direct access to Veeam's knowledge base and engineers for efficient problem resolution.
Extended Service Lifespan
Maximizes the value and operational life of your Veeam Data Platform investment.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery to meet strict regulatory compliance and maintain customer trust, making continuous Veeam support essential.
Healthcare & Life Sciences
Healthcare providers must ensure patient data availability and compliance with HIPAA, necessitating reliable data protection and immediate support for any system disruptions.
Manufacturing & Industrial
Manufacturers depend on operational uptime and the integrity of production data; extended maintenance for their data protection solutions like Veeam is critical to prevent costly disruptions.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and face stringent confidentiality requirements, demanding uninterrupted data protection and support.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
It is a support contract that provides 24/7 access to Veeam's technical support team and includes software updates for your Veeam Data Platform.
What is covered by this 2 additional year extension?
This extension covers the same level of 24/7 production support and software updates as your initial maintenance agreement for two additional years.
Who should purchase this maintenance extension?
Organizations using the Veeam Data Platform that want to ensure continuous, expert support and access to updates beyond their current maintenance term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.