Veeam Data Platform Production Maintenance - 3 Additional Years
Secure uninterrupted operation of your Veeam Data Platform with three additional years of prepaid 24/7 production maintenance, safeguarding your critical business data.
- Access to 24/7 Technical Support: Receive immediate assistance from Veeam experts for critical issues, minimizing downtime.
- Coverage for Production Issues: Ensures prompt resolution of any problems impacting your live Veeam Data Platform environment.
- Protection Against Operational Disruptions: Guarantees continuous availability and performance of your data protection infrastructure.
- Entitlement to Software Updates: Access the latest patches and updates to maintain optimal security and functionality.
Product Overview
Product Overview
This offering provides three additional years of prepaid 24/7 production maintenance for your Veeam Data Platform. It ensures that your critical data protection infrastructure receives continuous support and access to the latest software updates, safeguarding against operational disruptions.
Designed for businesses of all sizes, from SMBs to mid-market enterprises, this maintenance plan is ideal for IT Managers and IT Professionals responsible for maintaining business continuity and data integrity. It integrates directly with your existing Veeam deployment, providing a vital layer of operational assurance.
- Extended Support Duration: Guarantees three full years of continued access to Veeam's expert technical support.
- 24/7 Availability: Provides round-the-clock assistance to address urgent issues and prevent extended downtime.
- Proactive Issue Resolution: Ensures that potential problems are identified and resolved quickly to maintain system health.
- Access to Updates: Includes entitlement to all necessary patches and software updates for security and performance.
- Business Continuity Assurance: Offers peace of mind by ensuring your data protection solution remains operational and supported.
This extended maintenance plan is the right choice for SMB and mid-market teams seeking to guarantee the ongoing reliability and support of their Veeam Data Platform.
What This Enables
Continuous 24/7 Technical Support
Access to Veeam's expert technical support team around the clock for any issues that arise with your Veeam Data Platform. This ensures rapid problem resolution and minimizes potential business disruption.
On-premises deployments, Hybrid cloud environments, Business-critical applications, Data recovery operations
Protection Against Operational Disruptions
Guarantees the ongoing availability and performance of your Veeam Data Platform, protecting against unexpected failures or performance degradation. This maintains the integrity of your data protection strategy.
Production server environments, Virtualized infrastructure, Mission-critical data storage, Business continuity planning
Entitlement to Software Updates and Patches
Ensures you receive all necessary software updates, patches, and hotfixes released by Veeam. This keeps your data protection solution secure, compliant, and performing optimally.
Security-conscious organizations, Environments requiring regular updates, Compliance-driven IT policies, Performance-sensitive workloads
Key Features
3 Additional Years of Prepaid Maintenance
Provides long-term cost certainty and uninterrupted support coverage for your Veeam Data Platform.
24/7 Production Support
Ensures immediate access to expert assistance anytime, minimizing critical downtime and data loss risks.
Access to Software Updates
Keeps your Veeam Data Platform secure, compliant, and performing at its best with the latest patches and fixes.
Veeam Expertise
Direct access to Veeam's specialized knowledge base for efficient and effective issue resolution.
Business Continuity Assurance
Reinforces your data protection strategy, offering peace of mind that your critical systems are supported.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and high availability due to regulatory compliance and the critical nature of financial data. Extended maintenance ensures continuous operation and support for Veeam's role in safeguarding sensitive information.
Healthcare & Life Sciences
Healthcare organizations must maintain constant access to patient data and comply with HIPAA regulations. Extended Veeam maintenance guarantees the reliability of data backup and recovery systems, crucial for patient care and compliance.
Manufacturing & Industrial
Reliable data protection is essential for operational continuity in manufacturing. Extended maintenance ensures that production systems and critical operational data are always recoverable, minimizing costly downtime.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client data and operate under strict confidentiality requirements. Continuous support for Veeam ensures data integrity and availability, supporting client service delivery.
Frequently Asked Questions
What is Veeam Production Maintenance?
Veeam Production Maintenance is a support contract that provides 24/7 technical assistance and access to software updates for Veeam products. This ensures your data protection solutions remain operational and secure.
What does '24/7 Production' mean?
It means that Veeam support is available around the clock, every day of the year, to address critical issues impacting your live production environment. This is crucial for minimizing downtime.
Does this cover new software versions?
Yes, this maintenance plan typically includes entitlement to new versions, patches, and updates released by Veeam during the contract period, ensuring your software is current.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.