Veeam Data Platform Production Maintenance Extension
Secure uninterrupted protection for your critical data with a 2-year prepaid extension of Veeam Data Platform production maintenance, including 24/7 support.
- Extended Coverage: Access to Veeam's expert support for an additional two years.
- 24/7 Availability: Coverage for critical incidents at any time, day or night.
- Proactive Updates: Entitlement to the latest software updates and patches for optimal performance.
- Business Continuity: Protection against data loss and operational disruptions through continuous support.
Product Overview
Product Overview
This offering provides an additional two years of prepaid production (24/7) maintenance for your Veeam Data Platform. It ensures you continue to receive critical support, updates, and access to Veeam's technical expertise to keep your data protection solutions running optimally.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates directly with your existing Veeam Data Platform deployment, safeguarding your data and ensuring business continuity without requiring additional infrastructure.
- Extended Support Duration: Guarantees two additional years of access to Veeam's 24/7 technical support.
- Access to Updates: Provides entitlement to all product updates, patches, and new releases during the extended term.
- Critical Incident Response: Ensures rapid assistance for any production issues that may arise.
- Peace of Mind: Reduces the risk of downtime and data loss by maintaining up-to-date protection.
- Cost Predictability: Locks in maintenance costs for an additional two years, aiding budget planning.
This maintenance extension is the smart choice for SMB and mid-market teams seeking to maintain robust data protection and predictable support costs.
What This Enables
Continuous Access to Expert Support
Access to Veeam's 24/7 technical support team for immediate assistance with any production issues. This ensures rapid resolution of critical problems, minimizing potential business impact.
organizations with critical data, businesses requiring high availability, teams managing complex IT environments, companies with limited internal IT resources
Protection Against Software Vulnerabilities
Entitlement to all product updates, patches, and security fixes released by Veeam during the contract term. This proactive approach safeguards your data protection infrastructure against emerging threats and ensures optimal performance.
businesses with compliance requirements, companies operating in dynamic threat landscapes, organizations prioritizing data security, teams managing sensitive data
Guaranteed Business Continuity
Coverage for critical incidents ensures that your Veeam Data Platform remains operational and effective. This protection against data loss and system downtime is vital for maintaining uninterrupted business operations.
companies with strict RTO/RPO objectives, organizations dependent on continuous operations, businesses with mission-critical applications, teams focused on disaster recovery
Key Features
2 Additional Years of Production Maintenance
Ensures your Veeam Data Platform remains supported and up-to-date for an extended period, reducing the risk of unsupported software issues.
24/7 Technical Support
Provides round-the-clock access to Veeam experts for immediate assistance with critical issues, minimizing downtime.
Access to Updates and Patches
Guarantees you receive the latest software enhancements and security fixes, keeping your data protection robust and secure.
Prepaid Subscription
Locks in maintenance costs for two years, offering budget predictability and avoiding potential price increases.
Veeam Data Platform Compatibility
Directly extends the support for your existing Veeam Data Platform deployment, ensuring seamless integration.
Industry Applications
Finance & Insurance
This sector requires stringent data protection and rapid recovery capabilities to meet regulatory compliance and maintain customer trust, making continuous Veeam support essential.
Healthcare & Life Sciences
Healthcare organizations must protect sensitive patient data and ensure system availability to comply with HIPAA and other regulations, necessitating reliable and supported backup solutions.
Manufacturing & Industrial
Continuous operations are critical in manufacturing; extended maintenance for data protection ensures minimal downtime and quick recovery from any disruptions to production systems.
Legal & Professional Services
Firms in this sector handle confidential client information and face strict data retention policies, making uninterrupted access to supported data protection tools a business imperative.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
Production Maintenance provides 24/7 technical support, access to software updates, patches, and new versions for your Veeam Data Platform. It ensures your data protection solution is always current and supported.
What does '2 ADDITIONAL YEARS' mean?
This contract extends your existing production maintenance coverage by two full years beyond its current expiration date. It is a prepaid renewal.
Who is this maintenance extension for?
This is for businesses that use the Veeam Data Platform for their own IT operations and need to ensure continuous support and updates for their data protection infrastructure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.