Veeam Data Platform Production Maintenance Extension
Secure uninterrupted operation of your Veeam Data Platform with two additional years of 24/7 production maintenance coverage.
- Extended Coverage: Access to 24/7 technical support for two additional years, ensuring prompt assistance.
- Production Uptime: Minimize downtime with expert support for critical Veeam Data Platform issues.
- Software Updates: Entitlement to the latest patches and updates to maintain optimal performance and security.
- Peace of Mind: Proactive protection against unforeseen technical challenges and operational disruptions.
Product Overview
Product Overview
This offering provides an extension of your existing Veeam Data Platform production maintenance, granting you two additional years of 24/7 expert support. It ensures continuous access to Veeam's technical assistance for critical issues, software updates, and patches, safeguarding your data protection environment.
Designed for businesses of all sizes that rely on Veeam for data backup and recovery, this maintenance extension is ideal for IT Managers and IT Professionals. It integrates seamlessly with your current Veeam deployment, providing a crucial layer of operational assurance for your servers, virtual machines, and data.
- 24/7 Expert Support: Immediate access to Veeam's certified support engineers around the clock.
- Critical Issue Resolution: Priority handling for urgent problems impacting data availability.
- Software Updates & Patches: Continuous access to the latest product enhancements and security fixes.
- Extended Operational Assurance: Two full years of continued protection for your data platform investment.
- Simplified Renewal: Pre-paid extension eliminates the need for mid-term renewal processes.
Ensure your critical data protection remains operational and supported with this essential maintenance extension for your Veeam Data Platform.
What This Enables
Continuous Production Support
Access to 24/7 technical support for immediate resolution of critical issues impacting data backup and recovery operations. Coverage for software malfunctions and configuration challenges ensures minimal business disruption.
Organizations running critical business applications, Businesses with strict RTO/RPO objectives, Companies with limited internal IT support staff
Software Update Entitlement
Entitlement to receive all patches, hotfixes, and minor version updates released during the maintenance period. This ensures your Veeam Data Platform remains secure, stable, and performs optimally.
Environments requiring regular security patching, Businesses seeking to maintain peak software performance, Teams managing complex IT infrastructures
Proactive Issue Prevention
Protection against unforeseen technical problems that could lead to data loss or extended downtime. Expert guidance helps prevent common misconfigurations and ensures best practices are followed.
Companies with sensitive data assets, Businesses undergoing digital transformation, Organizations with compliance requirements
Key Features
24/7 Production Support
Immediate access to Veeam experts ensures critical data protection issues are resolved quickly, minimizing potential downtime.
Software Updates and Patches
Stay current with the latest security fixes and performance enhancements for your Veeam Data Platform, maintaining optimal protection.
Extended Maintenance Term
Two additional years of prepaid support provide predictable costs and continuous assurance for your data backup and recovery operations.
Priority Issue Resolution
Critical incidents impacting your production environment receive expedited attention from Veeam support engineers.
Global Support Network
Access to Veeam's worldwide support infrastructure ensures assistance is available regardless of your location or time zone.
Industry Applications
Finance & Insurance
Financial institutions require continuous availability and robust data protection to meet stringent regulatory compliance and customer trust demands, making 24/7 support for their backup solutions critical.
Healthcare & Life Sciences
Healthcare providers must maintain uninterrupted access to patient data and adhere to HIPAA regulations, necessitating reliable data protection and immediate support for any system disruptions.
Manufacturing & Industrial
Manufacturers rely on operational uptime for production lines and supply chain management, where data loss or extended downtime from backup system issues can halt operations and incur significant financial losses.
Legal & Professional Services
Law firms and professional services companies handle sensitive client data and must ensure its availability and confidentiality, making continuous support for their data protection infrastructure essential for business operations and compliance.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
Veeam Data Platform Production Maintenance provides 24/7 technical support, software updates, and patches for your deployed Veeam solutions. It ensures your data protection environment is supported and up-to-date.
What does '2 ADDITIONAL YEARS' mean?
This refers to extending your existing or recently expired production maintenance contract for a further two years from the current expiration date. It ensures continuous support coverage.
Who is this maintenance extension for?
This is for businesses of all sizes that use Veeam Data Platform for their data backup, recovery, and data management needs. It is particularly valuable for IT Managers and Professionals responsible for ensuring data availability and business continuity.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.